BAEHR Heating & Air

Reviews

• GH

  Gretchen Hoskins

  1 day ago
  1.0
  Unfortunately, we did not have a good experience with one technician employed with this company. I don't think this review represents the company itself, however, they have employed the wrong individual. We asked for better air flow to certain areas of our home and options on what we could do. Dampers were installed and an unnecessary duct was capped. After the install, the tech came out a couple times to fix an area that wasn't blowing air but he couldn't figure out why air wasn't blowing (said something must have fallen into the duct and was blocking it), and said that two ducts were fed from a second system (later found to be incorrect, which I knew, but he wouldn't accept anything I knew). We asked for certain ducts to be dampered, which he claimed he did (but he clearly didn't know how to determine which ducts were associated with which dampers). He also said our ducting was undersized and there wasn't anything else he could do (false) without major construction. He also promised to follow up with us via phone and never did. Because we were skeptical of his work, we had another company come out. It was determined the dampers that were installed were idled down on the wrong ducts, completely shut off to some ducts, and wasn't the proper fix. The real problem was that our unit on the exterior had fallen away from the house and was returning exhausted air into the system, AND the vents inside the home weren't properly sealed and air was escaping underneath the house, especially when dampered, AND there were several ducts underneath the house that were leaking air, AND there was a duct to nowhere venting an interior wall cavity, AND loose ductwork. These were the foundations of our problem. To think "dampers" and insinuating, without saying aloud that the customer was wrong, "was the solution" is astonishing.
• MJ

  Mello Jones

  Apr 7, 2026
  5.0
  Dakota was very professional, knowledgeable, and personable. He was very thorough and performed the task at hand in an extremely timely manner. 100% using Baehr for all my HVAC needs going forward.
• SG

  Sahar G.

  Mar 27, 2026
  5.0
  We’ve had BAEHR Heating and Air out to our home three times now, and every experience has been excellent. Dakota and Blake were both incredibly professional, friendly, and knowledgeable, and just as importantly, they were a pleasure to work with. They had such positive attitudes, communicated clearly, and made the whole process feel easy and comfortable. It’s clear they care about both the quality of their work and the customer experience. We’ve been very happy with BAEHR overall and absolutely plan to continue working with them. Highly recommend.
• JC

  James Clegg

  Mar 25, 2026
  5.0
  Dakota and Blake were great. Dakota came out the morning after my first call and quickly diagnosed the issue with my mini split and had parts ordered before he left. He and Blake came out the following morning, installed the parts, tested and were on their way. Very friendly and professional. I will be happy to call Baehr again the next time I have an issue with any of my heating and air-conditioning systems.
• TW

  Tom Wolfe

  Mar 19, 2026
  5.0
  We had an older Pioneer Minisplit in our cottage which was leaking Freon to the point it would no longer really cool or heat. Blake and Dakota came out quickly and diagnosed the issue. We discussed options and decided to replace it with a Daikin Heat Pump. Dakota and Blake came up with the quote in one day and in another day they brought the new units, removed the old one and replaced it all in less than a day. Great work.