FIRST ONSITE Property Restoration

Reviews

• JA

  jessica Los Angeles

  Nov 1, 2024
  5.0
  This Company was Sent by Management of My Apartment Complex After Formally Notifying them with a Complaint About The Serious Health Concern from water Leakage Entering the Home Through the Walls, from The Boiler room Adjacent to Us (It's a Multi-Unit Community) these Guys Came, Did what They Had to Do, gave us Instructions for the Equipment that was to Stay Running, Cleaned up and Left. Nothing more nothing less, And were such a pleasure to Have, I'd Gladly Invite All Crew members In The Home Again. I was Treated with Courtesy and Respect, and The Issues Where Handled As Told. Thank you Fist on Site, I'll Be sure to Request you guys again for any future issues. Very pleased with The Quick and Professional Service Provided! 💯🙏😇 It's unfortunate that the Few Unsatisfied Individuals only express Negative Feedback, and Not What a positive Experience for a Job Well Done. As I'm Sure this Company Has Been Around and Done there Share of Quality work. But if your Having Second Thought About This Place Just check the Badge ✴️ on These Reviewers Pictures. It's easy To Defame Others and Hide Behind The Screen, when your Small, But When you Put The Effort In To Something and Take The Time Needed to Actually Grow and Build yourself. You'll Start To Think Differently About Scrutiny. - Keep it up Guys! Sincerely, another Small Entrepreneur Trying to Make There Mark 🌐
• AR

  Alma Rodriguez

  Oct 9, 2024
  1.0
  I don’t usually write negative reviews, but what this company did to my father is simply not right. After my father’s house burned down, First Onsite came out and promised him the world so they could secure the job. Since he had never gone through anything like this before, he placed his trust in them. In the beginning, they communicated efficiently, but over time, things started falling apart. Employees would quit, they wouldn’t show up as scheduled, and we were constantly left in the dark, not knowing who to speak to. One particular site supervisor, Joe, treated my father differently just because he didn’t speak Spanish. To say the least, Joe’s behavior was racist and completely unprofessional. My father felt disrespected throughout the process. On the other hand, Aaron, one of the employees, did try to help, but unfortunately, he moved positions and we lost our only reliable contact. We paid the entire amount due back in July, but as of today, they still have not removed the lien they claimed they had to put on the home. Despite multiple emails, they’ve completely forgotten—or neglected—to take it off. This whole experience has been frustrating and disheartening. I wouldn’t recommend First Onsite to anyone going through such a difficult time.
• AM

  Alexander Moreno

  Jan 27, 2020
  1.0
  Interstate Restoration is a company with unethical business practices to say the least. As a subcontractor my experience has been extremely poor. The admin staff does not return calls, or emails to resolve payments delays. The project manager promised to get payment resolved and failed to do so. In fact, when I advised the project manager that I would have to file small claims action, his response "do what you have to do". As it turns out that I was not the only vendor that performed work for Interstate Restoration and did not get paid for the services. It's a shame that a company profits by not paying vendors.

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