Window World provided us great service helping us when had screen window issues and our screen door came off the track. Cameron is very helpful and takes pride in his company. Our new windows have served us well the past seven years. Thank you.
RA
Robert Avila
Sep 8, 2023
5.0
Great company for all your window needs. You can really tell the difference with new windows. House is cooler in the summer and warmer in the winter. Win win
GN
Gustavo Navarro
Nov 30, 2021
1.0
On June 24, 2021, I contacted Window World for an estimate for seven windows and one sliding door for my home. The salesperson, Cameron Hinojo, completed the contract to order the windows on the same date. He stated I would receive the windows anytime between October 24, 2021, to November 24, 2021, even though the contract states it's an approximation date. I have been texting the salesperson to see when the windows are going to be installed. He stated whenever they will get the order, they will contact me. There was no specific date as far as when the installation of the windows would be installed. Irritated by the situation, On November 19th, 2021, I contacted Window World Fresno office and I spoke with the manager Chip Williams. He stated I had signed the contract and the dates mentioned above were only estimations like the contract stated. He also threaten me if I were to cancel the contract the company would take me to collections because they already had ordered and paid the windows. The manager's explanation for the delay was due to COVID and the warehouse was in Texas. It's extremely frustrating that this company has to trap customers in order to complete sales. Because of an "estimation of the contract" the customer has to suffer the waiting game. We will see when I get my windows, but I wouldn't be surprised if I never get them. I will not refer Window World to anyone because it's been six months already since I ordered windows for my home and I don't have a date for when I will get them or when the installation date will be.
IH
Ian Huh
May 28, 2021
5.0
The experience was great overall. We basically replaced our entire house windows (8) and sliding doors (2) and I’m very happy with what the window world did. They explained why they are recommending certain windows, which was all true (my house is ~ 80 degrees on a 93 degrees day without turning on the AC), and the price was lower than some of the other quotes that I received from other companies. And they made sure they finish installing all of my windows and sliding doors in ~ 6 hours, which was nice.
Frequently Asked Questions About Window World of Fresno
What types of Payment methods & Financing do you offer?
We offer a variety of payment methods and financing options (subject to approved credit) depending on promotional period. Please contact us for more information regarding available options.
Will the replacement windows be installed from the inside or outside?
The majority of our replacement windows are installed from the outside. In some situations, it may be necessary to install from the inside. On the day of installation, your installation expert will assess your unique situation and explain the process that will best suit your home.
Do you install replacement windows year-round? If so, will I lose a lot of heat/cooling at the time of installation?
Window World installs replacement windows year-round. An average installation will take only one day. Our crews install one window at a time and are trained to do what they can to minimize heating/cooling loss. The energy savings from your new windows will recover any incremental energy costs incurred during their installation many times over during their lifetime.
How can I prepare my house for my replacement windows?
Please take down curtains, blinds, or any other window treatments. Security sensors should also be removed and turned off by your security company. Please provide our installation expert with a clear path to the window(s) being replaced by moving anything that may be in the way. It is also advisable to remove all wall decorations from the walls close to the windows as they may fall during removal or installation.
How long will it take to get my replacement windows? How much time should I allow for the installation?
Generally, replacement windows can be installed within 4-8 weeks from the date that the final measurements are taken. The type of window being installed and type being removed helps determine the amount of time needed to complete the job. On average each window takes about 30-60 minutes. Trim work and cleanup will require additional time to complete. An average job will take a single day.
What type of warranty is available for my windows?
Window World replacement windows come with an all-inclusive limited lifetime warranty. Contact us for more details.
What happens to my old windows?
After installing your new replacement windows we remove all old windows from your property and dispose of them properly. If you wish to keep your old windows or storm windows, please notify the installation crew as soon as they arrive for your installation.
What do I do if there is a problem with the windows?
Most of the issues encountered by our customers are easily corrected and don't necessarily mean that there is a problem with your window. As a first step, we recommend you visit the Support page of our website for troubleshooting tips and advice on correcting common issues.
What payment methods and financing options are available at Window World of Fresno?
We accept American Express, Cash, Check, Discover, Mastercard, Visa, and offer financing options subject to approved credit and promotional periods. Contact us for current financing details.
How are replacement windows installed at Window World of Fresno?
Most replacement windows are installed from the outside. Installation experts will assess your home and explain the best process on installation day.
Does Window World of Fresno install replacement windows year-round?
Yes, installation is available all year. Crews work one window at a time to minimize heat or cooling loss and an average installation lasts one day.
How should I prepare my home for window replacement installation?
Remove curtains, blinds, window treatments, and wall decorations near windows. Disable security sensors in the area and ensure a clear path for the installation crew.
What is the typical timeframe to get replacement windows installed?
From final measurements to installation takes about 4-8 weeks. Each window installation typically takes 30-60 minutes, with an average job completed in one day including trim and cleanup.
What warranty does Window World of Fresno provide for windows?
We offer an all-inclusive limited lifetime warranty on replacement windows. Contact us for full warranty details.
What happens to old windows after installation?
Old windows are removed and properly disposed of. If you want to keep them, notify the installation crew upon arrival.
If I encounter problems with my windows, what should I do?
Please refer to the Support page on our website for troubleshooting tips and solutions to common window issues.
What nearby businesses can I visit before or after my appointment at Window World of Fresno?
Nearby businesses include James G Palmer Appraisals for real estate services, Admiral Signs And Graphics for business advertising, and Journey Garage Door for garage door services, offering convenient options for related home services.
Are there any nearby home improvement stores near Window World of Fresno?
Yes, nearby home improvement stores include Bath Fitter, Orkin Pest Control, and Lomax Window & Door Co, which customers might visit for complementary products and services.
How can nearby transportation or service centers assist visitors to Window World of Fresno?
Local services like Team Worldwide, providing shipping and food delivery, and Envia MGS offices could assist visitors with logistics or deliveries related to home improvement projects.