Service Quality
Customers consistently praised the professionalism, knowledge, and thoroughness of the technicians, highlighting their ability to explain issues and solutions clearly.
Timeliness
While many reviews noted prompt service, there were complaints about scheduling delays and lack of communication regarding appointment times.
Pricing Concerns
Some customers felt that the pricing was high, particularly for initial service calls and repairs, leading to mixed feelings about value for money.
Customer Experience
Overall, customers appreciated the friendly and courteous demeanor of the staff, although there were instances of dissatisfaction with the corporate office's responsiveness.