Customer Service
Customers consistently praised the professionalism, responsiveness, and communication of the staff throughout the restoration process.
Quality of Work
Many reviews highlighted the high quality of the restoration work, with customers expressing satisfaction with the craftsmanship and attention to detail.
Timeliness
Several customers noted that the team was punctual and completed projects within the promised timeframes, often ahead of schedule.
Insurance Navigation
Customers appreciated the company's assistance in navigating insurance claims, which helped alleviate stress during the restoration process.
Negative Experience
A few reviews mentioned issues with communication and perceived overcharging, indicating that not all experiences were positive.