We’ve worked with this company before, and while the work was not always perfect, they were responsive and willing to make corrections. Unfortunately, our most recent experience was very different. When we requested a bid for lighting on our pickleball court, we were given only a very basic cost breakdown with little detail. When we asked for more information and a clearer explanation before moving forward with a $12,000 project, we were told they were not the right company for the job. I don’t think asking reasonable questions before committing to that level of expense should be considered out of line. Very disappointing experience compared to the past.
Update: we found another company to install the lights. The company commented on the poor condition of our court. We reached out to Brady and he acknowledge the issue but has not done anything to fix it. Our court bubbles up after rain and deflates, cracks, and has white spots. Our court looks like it’s 20 years old; it’s less than 5 years since the last time it was surfaced.
DG
Dan Greene
Oct 17, 2024
5.0
This team is LEGIT. I proposed the most custom batting cage idea they had ever considered and immediately said "We Can Do It!" And they were RIGHT! Custom measurements, pie-shaped footprint, next to house and windows and AC units and BRADY BROWN CONSTRUCTION delivered EXACTLY as promised, on-budget and on-time! Easily one of the best contractors I've ever hired! And we LOVE our batting cage!
AG
Adam Goff
May 22, 2024
5.0
These guys were incredibly fast and exceeded expectations on quality. super happy with it.
MF
Masami Fox
May 2, 2023
5.0
We absolutely love our new game court! They were very professional and on time! We especially love the logo we had them place in the center of the court.
We highly recommend BBC!
PK
Paul Klepsch
Aug 31, 2022
1.0
I reached out to Brady Brown construction to get a estimate for a custom batting cage build - they were serving the Escondido area and I had just relocated there. Fairly basic project. It was very difficult to pin down a day and time to have Brady or his team come to the location to survey the property. He was noncommittal on when he could come, I let him know I needed to choose a date and time since we would have to meet him at the location. Finally was able to get together with him on August 19 where we discussed the project onsite and he let me know that he would be putting together an estimate to get right back to me. I followed up by email and text several times with no responses over the next 2 weeks. As of August 31, I still had not heard back from him or received responses to any of my follow ups. Extremely unprofessional to say the least. I was counting on his company to do the project since he is in the area and markets custom batting cages (perfect fit). If you’re looking for someone trustworthy to work with who communicates, I would not recommend this company. I let him know on August 31 I was going to move on and will not be following up any further since I still had not heard back to 4 prior attempts. I let him know that I would leave this review.
“Hi Brady, this will be my last check in with you. I will just leave some feedback on yelp. I don’t understand how a business comes out to do an estimate and then never responds to their customer?”
He finally responded back with the following:
“I’m a very busy guy. I’m way backed up on paperwork and was planning to get this out to you today. It doesn’t sound like we are a good fit and I wish you luck. You are not my customer.”
We are all busy. I would expect any prospective customer would want to be treated with a little more courtesy and to just be told the company is busy and they don’t have time.
I reached out to another company, batting cages USA. They showed up at the location the next day and provided the estimate the same day. Would recommend you shop around if working with someone you can trust is important.
Frequently Asked Questions About Brady Brown Construction, Inc
What services does Brady Brown Construction, Inc specialize in?
Brady Brown Construction, Inc specializes in construction, restoration, and resurfacing of pickleball, basketball, tennis, and shuffleboard courts.
Which types of courts can Brady Brown Construction build or restore?
They build and restore pickleball, tennis, basketball, and multi-sport courts, including shuffleboard courts.
Where is Brady Brown Construction, Inc located?
Their address is 1991 Don Lee Place, Suite C, Escondido, CA 92029, USA.
What are the business hours for Brady Brown Construction, Inc?
They are open Monday through Friday from 7:00 AM to 4:30 PM, and Saturday from 8:00 AM to 4:00 PM. They are closed on Sundays.
How can I contact Brady Brown Construction, Inc for a free estimate?
You can contact them via email at brady@bbctenniscourts.com or phone at +1 858-442-8946. Visit their website for a free estimate.
Does Brady Brown Construction, Inc require appointments?
Yes, appointments are required for their services.
What payment methods does Brady Brown Construction, Inc accept?
They accept American Express, cash, check, invoice, Mastercard, and Visa payments.
Which areas does Brady Brown Construction, Inc serve in Southern California?
They serve San Diego, Escondido, Del Mar, Poway, Rancho Santa Fe, Orange County, San Bernardino, and Murrieta in California.
What nearby amenities can customers visit when they come to Brady Brown Construction, Inc in Escondido?
Nearby amenities include F45 Training gym for workouts, La Taqueria restaurant for Mexican food, and Major Market supermarket for groceries.
Are there nearby services that could assist customers before or after visiting Brady Brown Construction?
Yes, customers can access services such as Western Union for money transfers, Claim Pros Inc for insurance claims, and Shred Nations for shredding and recycling nearby.
What nearby businesses related to home and construction can complement Brady Brown Construction's services?
Nearby businesses include A Accurate Garage Doors, INC for garage doors, Dandy Landscape Construction for landscaping, and Escondido Plumbing Whiz for plumbing and HVAC services.