Baker Home Energy

4.8
2667 reviews

About

Solar Energy Company
Solar Panel installation, heating & cooling company. Built on over 83 years of electrical contracting expertise, Baker Home Energy provides Solar + Home Batteries, Heating and Air, and Smart Home solutions. Our goal is to enable Southern California homeowners to generate, manage and use their power to save money, enhance their family’s lifestyle and protect the planet. This is Energy Independence. True passion for excellence can only be proven through exceptional workmanship and customer satisfaction. We’re proud that over 15,000 people just like you across Southern California have entrusted us with their home energy needs. It’s the Baker passion for excellence and it’s who we are.

Location

Baker Home Energy
2060 Wineridge Place, Escondido, CA
92029, United States

Hours

Reviews

4.8
2,667 reviews
5 stars
2,476
4 stars
63
3 stars
32
2 stars
25
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the professionalism, knowledge, and helpfulness of the staff, particularly highlighting individuals like Charles, Miguel, and Assul for their thorough explanations and support.

Timeliness

While most reviews noted prompt service, some customers expressed frustration with delays in scheduling and communication, particularly regarding solar installations.

Technical Knowledge

Technicians were frequently described as knowledgeable and capable of diagnosing and resolving issues effectively, contributing to a positive customer experience.

Installation Experience

Overall, customers reported satisfaction with the installation process, although there were some complaints about delays and miscommunication during solar projects.

Mixed Experiences

A few customers reported significant issues with communication and service delays, leading to dissatisfaction with their overall experience.
  • JN
    Jordan Nyikos
    1 day ago
    5.0
    Miguel was absolutely outstanding! I wasn’t satisfied with my original solar installers so decided to make the switch to the clear best solar installers in San Diego at Baker! I still have not even heard back from the original installers regarding my broken inverter and they wanted to send someone out to diagnose the issue before they even start the warranty process which can take 4-6 weeks to process. Meanwhile my electric bill is $300 more a month while the clock is ticking. Not Baker. Not Miguel. He looked at the diagnostic code and got the warranty applied and a new device processed same day with a quote. Look no further than Baker for all your solar needs!
  • DS
    DAVID SILVER
    3 days ago
    1.0
    As a Baker Solar customer I called them as they advertise as to having a roofing company. We have a roof leak that is likely unrelated to their solar install. We called for an estimate. It took days before we got a phone call back and when we did get a call it was difficult to get response to our questions. We were promised another call back which has not happened. We did get multiple enquiries to post a review. So here it is.
  • AJ
    Anne-Marie Jacques
    4 days ago
    5.0
    Marco worked hard to figure out the issue we had called for! While he didn’t find the culprit in our older home, he did have a solution, and now we have our kitchen/dining room lighting back!
  • SB
    Steve Birnbaum
    4 days ago
    5.0
    My Baker service technician Eric was knowledgeable, thorough and offered energy efficiency ideas beyond the regular furnace maintenance. He even helped me clean out my dryer vent which could’ve been a safety issue. Would definitely recommend him and look forward to working with him again in the future! Thanks!
  • DF
    Daisy Fitzgerald
    6 days ago
    5.0
    Tyzell, the technician from Baker Home Energy performed the yearly inspection and maintenance on my two furnaces. He was very thorough in explaining what was performed and the condition of the furnaces. He was courteous and respectful of my property. I had a very positive experience with Baker Home Energy

Frequently Asked Questions About Baker Home Energy

What services does Baker Home Energy provide?

Baker Home Energy offers solar panel installation, home batteries, heating and air conditioning solutions, and smart home systems for Southern California homeowners.

Where is Baker Home Energy located?

The company is located at 2060 Wineridge Place, Escondido, CA 92029, USA.