Friends & Family HVAC

Reviews

• SB

  Stacy J. Bemis

  4 days ago
  5.0
  Excellent service, starting from the nice and friendly receptionist to our specialist, Sean O’Hara, who arrived on time and was also very courteous and kind! We were able to track his location and ETA, which was convenient. He detected the issue with our AC and fixed the problem! Also, it was 87 degrees outside and my impatient self decided to plant flowers in my yard. Sean saw me struggling with my large shovel and took initiative to help! I appreciated it greatly. He ended up being an HVAC AND garden expert 😂 Will definitely hire this company in the future. Highly recommend!
• KH

  Kyle Holtan

  Apr 4, 2026
  5.0
  Sean did an excellent job and checking my HVAC system and letting me know what the status was of the system and what needed to be Replaced for how old it was. This was a maintenance needed that was never done in the past six years. He’s very knowledgeable and explained everything that he was doing to the system, what he done and checked. Sean did a really good job and I will be Asking for him to come back out to replace the parts that needs to get replaced. Overall, the company has good customer service and is working well with me.
• VM

  Vicki Monroe

  Mar 26, 2026
  5.0
  We had an issue with our AC unit that wasn't producing cold air. We called Friends and Family. I was impressed with the experience from start to finish. Making the appointment was easy. The followup and reminder for the appointment was helpful. The technician, Frankie, explained our options to us. He was knowledgeable, skilled, and professional. We will definitely call again should we need further help. We appreciate five star service. I highly recommend Friends and Family, and Frankie! ⭐️⭐️⭐️⭐️⭐️
• SS

  Stoneguardian81

  Mar 25, 2026
  5.0
  Frankie from Friends and Family HVAC was very professional and personable.He came off as honest and with a strong sense of integrity. We had a lot of questions and he answered them all. Adding additional information he thought would be helpful and not pushing any options on us. We had several other HVAC people out and by the time Frankie showed up and we had mostly decided to replace the system by then. He was very forthcoming and helpful. He set up an appt with a sales specialist and waived the service fee. I will update this if we go with Friends and Family. I will say if Frankie is a reflection on the business then that's a good indicator.
• RH

  Rick Harris

  Mar 23, 2026
  5.0
  From the moment Abram set foot on our property she showed that he cared about our home. And even though our dog barks at everyone who knocks on the door, rings the doorbell or otherwise lets him know that they are there, Abram quelled the barking by stooping down to pet our dog. Abram was nothing but a series silent services. He went out of his way to do kind things for us and never left our doggie (pug) without a free petting each he came around, What a lovely gesture! What an astounding young man Abram is! He worked hard in the heat without complaint. He even wondered if there was more that he could. We could have kept him, but our other children might have gotten jealous. Great company and an even better job by Abram.