RDO Equipment Co.

Reviews

• RS

  Raymond Salas

  Oct 17, 2023
  1.0
  I would give 0 stars if I could. Took my chipper for a recall service and they lost my air filter cap. A part that cost $70 and that I had to pay for. They are losing business over $70. I thought that was pretty pathetic for a company that sells $60,000-$100,000 chippers. All I wanted was a new one and I would have been a happy camper. I used to go to the riverside location, but didn’t like the service there either. Now I see that that both locations don’t care about pleasing their customers. New time I make a purchase it will not be vermeer.
• TR

  TAWA Compost Food Rescue

  Oct 6, 2023
  1.0
  On top of the fact the VermeerATX completely stopped working and the fact they resold it to someone else. I just received a letter from a lawyer asking me for $37,000. They made me waste my time and lost thousands of dollars and on top still bothering me. I’m going to take this to consumer affairs and any consumer protection agency. I’m sure you are taking Ada vantage of more people
• DA

  David Alexander

  May 25, 2023
  1.0
  First of all, I was not going to leave a review but yesterdays call changed my mind. Last year 2022 I bought a mind loader, such a perfect machine for my compost operation except within 3 months started overheating. It went back to the shop 5 times with no luck the machine kept overheating. Months went by, the problem persisted. They tried fixing the issue however they did not have the knowledge to do. In January the machine completely stopped working at our site. They sent a mechanic, couldn’t fix it, they sent another one at lunch time, he couldn’t fix it, sent a third mechanic and he made it run. He said the machine should run now but needs to go back to the shop. Next day when tried starting it to my surprise it won’t start again.upon inspection the machine was leaking oil from the middle. At one year after he sale the Equipment had the following problems Hydraulic oil leaking gas leaking right side bulb did not work, Ignition came off, charging port did not work, there was a strong noise in the swinging arm where the bucket goes. Yesterday I received a call from a guy named Kane telling me that Vermeer bought the machine back. He also stated that they fixed it and sold it. I can’t imagine all the parts that have been compromised with the overheating problem all this time because of their lack of knowledge to fix such machine. Now they still still want $14,000 even though I already paid them $10,000. ToThis machine took way more than it help my business. Then they turnaround around a sell it to someone else who may experience the same. I gave them enough time to fix and I asked for another machine in exchange it was not convenient for me to let it go and do all the work by hand but honestly I did not want to pay $58k for something with so many problems within one year. I spoke with everyone at Vermeer and no one truly knew what to do. Greatly showed company culture. And on top of this yesterday Kane calls me and Tells me to pay 14,000 to set off the balance or they will sue me. Great customer service .

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