Ferguson is an industry leader in wholesale plumbing and wholesale heating and cooling supply products. Make Ferguson your trusted partner for premium plumbing products and HVAC equipment, including repair parts, tools, operation supplies and more. In addition to providing professional HVAC and plumbing contractors with equipment, parts and supplies, our knowledgeable associates can also provide on-site trainings and full-service solutions.
I special ordered a part they told me it would take a week to get there. I come back a week later with no part. They didn't order it, so then they said they would next day the part to me. I come back a couple days later and no part. They said there was an inventory issue and the part wasn't there and counter guy didn't seem to care about it. Two week ordeal. Pretty poor customer service. Hard to try and use brick and mortar and they blow you off like this. Part ordered online now.
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What types of products does Ferguson specialize in?
Ferguson specializes in wholesale plumbing, heating, and cooling repair supplies, including premium plumbing products and HVAC equipment, repair parts, tools, and operation supplies.
What are the operating hours for Ferguson in Chico, CA?
Ferguson in Chico, CA is open Monday through Friday from 6:30 a.m. to 4:00 p.m. It is closed on Saturdays, Sundays, and certain holidays.
How can I contact Ferguson customer support for help with ferguson.com?
You can contact Ferguson's dedicated customer support team by calling 888-222-1785 or emailing customer.support@ferguson.com. Support hours are Monday - Friday, 8 a.m. - 8 p.m. EST.
Does Ferguson offer financing options for purchases?
Yes, Ferguson offers commercial financing through GreatAmerica Financial for qualified applicants to help support business credit needs.
What payment methods are accepted at Ferguson?
Ferguson accepts major credit cards including Visa, Mastercard, and American Express for your purchases.
Is it possible to store my login information on Ferguson's website?
Yes, you can select 'Remember Me' when logging in to save your email address for faster access, but for security reasons, passwords are not saved.
Where is Ferguson located in Chico, CA, and what is the exact address?
Ferguson is located at 2138 Fair St, Chico, CA 95928, United States.
Are there any automotive services near Ferguson in Chico?
Nearby Ferguson, you can find several automotive services such as Transamatic Automatic Transmission Repair, Brothers Auto Sales and Transport, GWS Automotive LLC, Auto Doctor, and Affordable Automotive to assist with vehicle repairs and purchases.
What nearby places can customers visit for food and relaxation after visiting Ferguson?
Customers can visit nearby restaurants like Los Betos Taqueria for Mexican cuisine or unwind at Angie’s Bar & Grill, which offers American food and a pub atmosphere.
Are there any nearby fitness or recreational facilities close to Ferguson in Chico?
Yes, nearby fitness and recreational options include Chico Shotokan Karate of America for martial arts training, Bruno Lima Brazilian Jiu Jitsu Academy, and Basis Health & Performance gym and nutrition center.