Business Details
About
Carpet Store
Carpe Empire Plus provides carpet, hardwood, laminate, tile, luxury vinyl, waterproof flooring and more with quality INSTALLATION!!! WE are licensed and insured. All our installers work for CARPET EMPIRE PLUS. Located in the Coachella Valley with three showrooms: CATHEDRAL CITY, PALM DESERT and INDIO. 800-21-FLOOR
Location
Hours
Reviews
4.4
167 reviews
5 stars
134
4 stars
10
3 stars
3
2 stars1
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of the sales staff and installers, highlighting their responsiveness and willingness to assist.
Installation Quality
Overall, customers were satisfied with the installation process, noting that it was quick and efficient, although there were some isolated complaints about communication and execution.
Product Satisfaction
Customers expressed high satisfaction with the quality and variety of flooring products offered, with many noting that the final results exceeded their expectations.
Pricing
The business was frequently recognized for competitive pricing, with several customers mentioning significant savings compared to competitors.
Follow-Up Issues
Some customers reported difficulties with follow-up service and resolution of issues, particularly regarding warranty claims and installation problems.
- EBEileen Breen4 days ago5.0Carpet Empire provided the red carpet for Dezart Performs’ gala celebrating the opening of our new theatre, the Dezart Playhouse and they were wonderful to work with. We changed the amount of carpet we needed a couple of times, and they had someone come out right away to adjust the measurements. They arrived promptly to install the carpet the day of the opening. We had three nights of celebration, the last of which occurred after a pummeling rain. The carpet held up really well. We were able to squeegee out the rain and the carpet looked great all evening. I recommend Carpet Empire for their generosity, reliability and the quality of their product.
- GBGailya Brown4 days ago5.0Carpet Empire provided the red carpet for Dezart Performs’ gala celebrating the opening of our new theatre and the were wonderful to work with. We changed the amount of carpet we needed a couple of times, and they had someone come out right away to adjust the measurements. They arrived promptly to install the carpet the day of the opening. We had three nights of celebration, the last of which occurred after a pummeling rain. The carpet held up really well. We were able to squeegee out the rain and the carpet looked great all evening. I recommend Carpet Empire for their generosity, reliability and the quality of their product.
- EWEd WilliamsonNov 7, 20255.0i can’t say enough about our sales person who was the most understanding, cooperative, non-judgemental, kind, ridiculously helpful with the best communication. i’ve experienced in decades. THE PRODUCT WAS FANTASTIC, the installers AMAZING. Can’t say enough about carpet empire or our rep David
- BRBarbara RazowskyJul 25, 20255.0Excellent salesperson,office manager and installers. Very very happy with the whole process
- KLKenny LeggeJun 23, 20255.0I would highly recommend Carpet Empire for your flooring needs. We had a few rooms that were carpeted when we purchased our home a few years ago, and we just finally got around to removing and replacing the flooring. Dan was excellent to work with and very attentive. He selected the colors that he thought would work best with the other floors in our home, and it looks fantastic now that it's installed. Not only was the process quick and easy, but it also took less than a week to order all the materials, and the installation team completed all five rooms in under a day. Everything looks great. All my interactions with the team were great, so we didn't even look for a second quote because we felt like we were getting an excellent service, product, and price. This was especially true since everything home-wise in the desert takes longer than you want and is more expensive than you imagine. Thanks, Dan and the team!
Frequently Asked Questions About Carpet Empire Plus
What types of flooring products does Carpet Empire Plus offer?
Carpet Empire Plus offers carpet, hardwood, laminate, tile, luxury vinyl, waterproof flooring, natural stone, and glass tile.
Does Carpet Empire Plus provide installation services?
Yes, Carpet Empire Plus provides quality installation services with licensed and insured installers who work directly for the company.
What are the business hours of Carpet Empire Plus?
Carpet Empire Plus is open every day from 9:00 AM to 5:00 PM.
Where is Carpet Empire Plus located?
Carpet Empire Plus is located at 68307 E Palm Canyon Dr, Cathedral City, CA 92234, USA.
What brands of flooring does Carpet Empire Plus carry?
Carpet Empire Plus carries Mohawk, Shaw, and Fabrica brands.
What services, aside from flooring installation, does Carpet Empire Plus offer?
They offer kitchen and bathroom remodels, design consultation, residential and commercial installations, and in-home measurements.
What payment options are accepted at Carpet Empire Plus?
They accept American Express, Cash, Check, Discover, Financing options, MasterCard, and Visa.
How can I contact Carpet Empire Plus?
You can call them at +1 760-324-9797 or email carpetempireplus@gmail.com.
What nearby places can I visit when I come to Carpet Empire Plus in Cathedral City?
Nearby places to visit include Daniel’s Table for Mediterranean food, Quick Quack Car Wash for auto detailing, and Happy Feet Massage for relaxation services.
Are there convenient car rental services near Carpet Empire Plus?
Yes, nearby car rental agencies include Enterprise Rent-A-Car, Thrifty Car Rental, and Alamo, which can help customers arriving without a vehicle.
Can I visit any nearby restaurants after shopping at Carpet Empire Plus?
Yes, you can enjoy a meal at nearby restaurants such as Taqueria Los Panchos for Mexican cuisine, Johnny Pasta’s for Italian dishes, or Santorini Gyro for Mediterranean flavors.