Southgate Glass

Reviews

• BM

  Bobbie Mariano

  Nov 26, 2025
  4.0
  Make sure you get quote for scope of work in writing from Southgate emailed . I had South gate come out for replacing balancers and swapping out a window. I was given a price over the phone. I scheduled tech to come out to address both. I specifically asked if tech was coming out that provided info for estimate as he was familiar with scope of work. They advised another tech was coming out, but the work would be addressed. Tech showed up and didn’t know about the window swap. I let him complete balancers, but asked him to call his dispatch. He was confused and I gave up taking to him. After discussing with dispatch, they advised that the window swap would need to be done by others. While I can understand the confusion of not sending the correct tech to address both scopes of work, I am disappointed Southgate ghosted me after charging my credit card for half the requested work and did not call back to further discuss my disappointment or willing to negotiate added costs for return trip. I will chalk it up to they don’t want to deal with the window swap, but at least have the decency as a business to call me back after three attempts to speak with management. For Southgate to say they didn’t know about the window swap doesn’t line up with the copy of the estimate left by tech who swapped balancers. See notes in bottom of photo. Update: Mario with Southgate called back to rectify the situation. He offered to handle directly which I can appreciate. I still elected to go elsewhere, but I have revised my rating based on our conversation.
• SH

  Sandra Hertkorn

  Nov 20, 2025
  5.0
  From the time of the initial visit up to and through installation, services were exceptional. Timely, efficient, Angel & Joe were courteous, knowledgeable and proficient per the installation of windows.
• LL

  Lee L

  Oct 29, 2025
  5.0
  We had five replacement windows installed by Southgate Glass in Carmichael, and the experience was exceptional. From my first call with Spencer, through Michelle and Francis on scheduling, to Brian’s design help and Angel and Joe’s precise installation, every step showed professionalism and attention to detail. The windows look perfect, the team kept everything neat, and communication was clear throughout. We’re very happy with the results and highly recommend Southgate Glass for quality workmanship and great service.
• SG

  Sherry Grubman

  Sep 22, 2025
  4.0
  The end result was wonderful. Getting there was a lengthy process. For future customers I do not recommend Anderson windows infinity screens for any large windows. They do not fit well, have bubbles and wrinkles that are not fixable. Stick to the standard screen mesh. However, their picture windows are amazing. The customer service from Southgate Glass is amazing. Special thanks to Stacy and Mitch.
• GB

  Grant Barmby

  Apr 4, 2017
  5.0
  I ordered an Anderson gliding patio door last summer. Brian was very helpful making sure the measurements were done correctly and helped us narrow down exactly what we were looking for. I will definitely call him again!

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