Sunbelt Rentals is your trusted source for contruction equipment and tool rentals. Whether you're looking for earthmoving equipment for your job site or small tools for your home improvement project, we're fully stocked with thousands of tools and types of construction equipment to outfit you for any job. We offer skidsteers, generators, scissor lifts and more-- all backed by the Sunbelt Promise and our 24/7 customer support. Visit our location in Carlsbad to get help with all of your equipment rental needs today!
They went out of their way to get me better pricing on a push-lift. Even tossed in the 14$ rental ramps for free. Then???? Their delivery branch opted to upgrade me from a push-lift to an electrically driven one for free! Sadly, I'd ordered the push lift for weight constraints. Couldn't use the lift, my customer didn't get a chandelier installed, as I wouldn't risk his tile floor being cracked.
Their customer service is top-notch. Might want them to contact the renter before providing free upgrades, lol!
Small mistake, trying to provide better service. But they WERE trying to provide a free upgrade! I can't fault them. 5/5 stars WELL DESERVED!
Also? They reversed the charges. Their mistake. No cost to me.
RA
richard acevedo
Aug 28, 2020
1.0
Alex at this location has horrible customer sirvice. I would Not recomend this location to any contractor. I was unaware of there New policy to return the tool i rented at the same location i rented it from. This is something new and i have not had this problem with any other location. He charged me an additional $75 for leaving it at another sunbelt. I asked him if he could work with me on it or discount that price seeing that i was unaware of this new policy, and his location was more than an hour from me. He was unwilling to take care of a customer that has been renting out of that location far before it became sunbelt. He has lost my business and i would encourage anyone looking to rent tools to seek out one of sunbelts other locations. This is the only location where they are unwilling to accomidate there customers. I really like sunbelt and there employes have always been top notch, its a shame this location has tarnished my view of the company.
KG
Kevin Gambucci
Oct 8, 2019
5.0
They always have whatever I need or whatever my clients need when I refer them here. Conveniently centrally located in North County.
All you need is your driver’s license or a government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required.
Increase your financial flexibility with our Commercial Credit account. Our online application can be completed anytime, from anywhere.
Is a deposit required for a reservation?
For customers without a line of credit, Sunbelt Rentals does not require a deposit to rent tools and equipment. However, you will be asked for payment information when you make your reservation. Your credit or debit card will not be charged for the rental period (one ((1)) day minimum) until you pick up the equipment.
For Credit Customers, we will secure a deposit for your reservation. This deposit will be held within your account until the rental equipment is returned and the contract closed. Apply for a credit account here.
If your project is quick and you only need the equipment for a few hours, Sunbelt Rentals does offer a Rapid Return rate. Return the equipment within four (4) hours of the pickup time and we will refund the difference of the Rapid Return rate. Rates will vary based on product. Call 800-667-9328 if you have any questions.
What if I need to keep my equipment longer?
If you need assistance, please contact the branch of the equipment rental and they can extend the rental for you. When you keep the equipment longer, we will add the additional time and charges to your contract and credit card. Please refer to the rental contract, where the day, week and 4-week rates are shown for each piece of tool and equipment.
Can I return rented equipment at any location?
Typically, equipment should be returned to the same location where you initially rented it. If you need to return it to a different location, please contact the store where you rented the equipment for guidance. It’s advisable to call ahead so we can assist you in finding a convenient alternative location for your return. Your convenience is our priority.
What is the cost for the delivery of equipment to my location?
The delivery charge is calculated based on the category and class of equipment, the location of the rental location, the distance of the project site from the rental location.
Can I get tools and equipment delivered to me?
Yes, Sunbelt Rentals offers convenient delivery options from our extensive network of locations for a reasonable fee. When making a reservation, simply select the delivery option. During the reservation process, you can specify the delivery drop-off date and time, as well as your estimated equipment pickup date. The estimate is for our planning purposes and not a final date.
To initiate our equipment pickup service, you must confirm the end of your rental via the app or by phone. Additionally, if you have specific delivery instructions or prefer a designated contact person for coordination, please include those details when submitting your reservation.
For businesses utilizing a commercial credit account, associated delivery and pickup fees will be reflected in your invoice.
To receive notifications about your delivery, adjust your settings in your account to receive reminders and updates related to your delivery and pickup.
What happens if a tool breaks or quits working while I am renting it?
Sunbelt Rentals inspects and services each piece of equipment prior to each rental and should be in good working order. If you experience problems with the tool while renting it, please go to the specific Equipment Detail page within the reservation to request service. If you need additional assistance, please contact the branch of the equipment rental and they can arrange for next steps or a replacement. If you want to have protection in the event of damage, Sunbelt Rentals offers a Rental Protection Plan (RPP), which can be purchased at the start of your rental.
What do I need to rent a tool from Sunbelt Rentals?
You need a driver's license or government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required. You can also apply for a Commercial Credit account online for more financial flexibility.
Is a deposit required to reserve equipment at Sunbelt Rentals?
No deposit is required for customers without a credit line. Payment information is required at reservation, but your card won't be charged until you pick up the equipment. Credit customers will have a deposit secured within their account until equipment is returned.
Can I extend my equipment rental period?
Yes, you can contact the branch to extend the rental. Additional time and charges will be added to your contract and credit card according to the day, week, and 4-week rates.
Can I return rented equipment at a different Sunbelt Rentals location?
Typically equipment should be returned to the original rental location. If you need to return it elsewhere, contact your rental store for guidance and call ahead for assistance.
Does Sunbelt Rentals offer delivery of tools and equipment?
Yes, delivery is available for a reasonable fee. You can select the delivery option when reserving and specify drop-off date and time. Deliveries and pickups can be coordinated via app or phone.
What are the Sunbelt Rentals Carlsbad location hours?
Monday to Friday: 7:00 AM - 5:00 PM; Saturday: 7:30 AM - 4:00 PM; Closed on Sunday.
What types of equipment and services does Sunbelt Rentals offer in Carlsbad?
They offer aerial work platforms, air compressors, concrete and masonry equipment, earthmoving equipment, forklift rentals, landscaping and lawn equipment, welders, and more, all backed by 24/7 customer support.
How can nearby places like Carlsbad Coffee Roaster enhance my visit to Sunbelt Rentals?
After renting equipment at Sunbelt Rentals, you can enjoy a break or meet with colleagues at nearby Carlsbad Coffee Roaster, a local cafe and restaurant nearby for coffee and meals.
What nearby services are available if I need contractor or masonry supplies when renting equipment?
GSA Concrete, located near Sunbelt Rentals, provides masonry and concrete contractor services, which can support your construction projects alongside equipment rental.
Are there nearby wellness or spa options to relax after renting equipment at Sunbelt Rentals Carlsbad?
Yes, Bella Dora Spa is a nearby spa where customers can unwind after a day of equipment rental and work.