America's Finest Carpet Co

Reviews

• JL

  Jaz Lopez

  Mar 27, 2024
  1.0
  I would leave negative stars if I could. Psycho management cares more about the parking lot than customers. One of the reviews said there were FLEAS in the carpet they installed but the review got deleted. RUN FROM THIS PLACE
• GM

  Gina Malsed

  Sep 19, 2023
  1.0
  This place isn’t anything more than a drug front. They don’t really want anyone in here. Don’t even dare park in the public parking lot for a second. The crazy lady who owns it will come out with a taser gun and make sure you leave.
• SA

  Sean Andrews

  Jul 28, 2019
  5.0
  Nice and efficient people. Good prices
• CN

  Carol Noyes

  Sep 5, 2018
  5.0
  We just ordered new carpet from America's Finest Carpets on 2959 Manchester Ave. in Cardiff,92007. I can't wait until it's installed. We had a difficult time deciding which style and color would look best. Nicolette and Alex that work there were so helpful and patient with us. Picking out just the right carpet, it took awhile; but we made our final decision and are very happy with our experience.
• KL

  Kevin Landie

  Sep 14, 2017
  1.0
  Run. Don't let the 7 locations fool you. I'm in the industry and they were possibly the worst I have ever dealt with. Let me share some of the bigger issues: 1. First day they didn't even show up or call. I was out of town and had to call in and ask why no one showed up. Two people told me two different things. The sub contract out the work a lot of the times so they don't know what is going on. 2. Estimated time was 10 days. It took them 3+ weeks (and weekends) to finish. I asked "why so long". They told me it's because the travertine demolition takes longer. Isn't that something they should have realized when they quoted and accepted the business? 3. They broke our bathroom pedestal sink. They were kind enough to replace it "free of charge". But when they did they learned they couldn't put the old faucet on the new sink so they charged me for the faucet. After all they put us through I was shocked they went this route. 4. THE DUST!!! They didn't prepare the house at all to contain the dust. In fact they left open the garage (even though they had zero reason to have the garage door open) and I had to empty the entire garage, power wash everything and still dealing with the dust. 5. We didn't empty out one of our closets and they moved the items outside. That is fine but given they never brought them back in after days our vacuum broke. Not enjoyable when a one year Dyson vacuum doesn't work. They have attempted to put much of the blame on our GC. This just doesn't work as it's a family friend we have known our entire lives and he sent us pictures of their work vrs America's Worst Carpet Company. I wish there was an option to post photos of the disaster they left behind. Do yourself a favor and go with someone else. I have to admit initially we were impressed with them. The sales rep was very courteous and helpful. However, once the sales rep is out of the picture and they have your deposit.....it's another story.

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