Service Champions Plumbing, Heating & AC

4.8
6511 reviews

About

HVAC ContractorHeating ContractorPlumberAir Conditioning Contractor
At Service Champions, we have assembled a team of professionals with one goal in mind, your complete and total satisfaction. From air conditioning and heating tune-ups, maintenance, repairs, installations and plumbing our Peace of Mind Guarantees is our written commitment to you. For your security, all of our staff are background checked and drug tested and we'll email a picture of our technician, before he arrives. We have a state-of-the-art training facility where each technician receives 150 hours of mandatory classroom training each year. From the moment you contact our call center, to the technician completing the job and leaving your home, you'll then understand why our name is Service Champions.

Location

Service Champions Plumbing, Heating & AC
3150 East Birch Street, Brea, CA
92821, United States

Hours

Reviews

4.8
6,511 reviews
5 stars
6,070
4 stars
207
3 stars
47
2 stars
52
1 star
135

What are people saying?

AI-generated from recent customer reviews

Service Quality

Technicians are consistently described as friendly, knowledgeable, and professional, providing thorough explanations and effective solutions.

Timeliness

Customers appreciate the punctuality of technicians, with many noting that appointments are kept on time.

Customer Care

Many reviews highlight the courteous and respectful demeanor of technicians, contributing to a positive customer experience.

Upselling Concerns

Some customers expressed concerns about aggressive upselling tactics and high quotes for repairs, leading to distrust.

Long-term Relationships

Several customers have been loyal to Service Champions for years, indicating satisfaction with ongoing service despite some negative experiences.
  • JW
    Julie Warner
    1 day ago
    5.0
    Kayvon was great! He came to do my yearly furnace maintenance. He saw some issues with my unit and investigated further. Unfortunately for me I have issues in my attic space and he was great in explaining it all to me. He asked if I needed anything that needed to be done and I was in the process of trying to open up my air purifier because my kid dropped something inside. Kayvon got right to it and was able to pull out a knotted shoelace out of the motor! He saved me from buying a new one! He is great at both maintenance and customer service!
  • CS
    Cynthia Soltis
    2 days ago
    5.0
    Recently had the pleasure of having a plumbing inspection conducted by Javier Nunez, and I couldn't be more impressed with his professionalism and expertise! From the moment he arrived, Javier was punctual, friendly, and ready to work. He took the time to explain the entire inspection process, which made me feel at ease. His knowledge of plumbing systems was evident, and he was more than willing to answer all my questions with clarity and patience. During the inspection, Javier was thorough and meticulous. He examined every inch of our plumbing system, ensuring nothing was overlooked. His keen eye for detail allowed him to identify a couple of minor issues that we would have otherwise missed. He provided actionable recommendations that were easy to understand, making it clear how we could address these concerns before they became bigger problems. What stood out most was Javier's commitment to customer satisfaction. He genuinely cared about my home and offered insights that went beyond just the inspection. His tips on maintenance will certainly help prolong the life of our plumbing system. In addition to his technical skills, Javier's friendly demeanor made the experience enjoyable. He was respectful of our home and took great care to leave everything clean and tidy afterward. I highly recommend Javier Nunez for any plumbing inspection needs. His professionalism, thoroughness, and genuine commitment to customer service set him apart from others in the industry. Thank you, Javier, for your fantastic work! I’ll definitely be calling you for any future plumbing needs!
  • JO
    Judy Ozaki
    Nov 13, 2025
    5.0
    Isaac was assigned as the technician to check on my Lennox. He arrived very promptly. I appreciated that he explained what he will be checking on since my Lennox was 5 years old. Isaac took the time to show me the area where condensation could accumulate when I use the A/C. He removed that part and thoroughly cleaned it. After replacing it back, he instructed me to use the heater after using the A/C for a long time in the hot weather to avoid condensation. I definitely received the 5-star treatment.
  • DW
    Don W
    Nov 13, 2025
    5.0
    Alex was very friendly, clean, professional, and performed a thorough inspection of my HVAC system. After the inspection, we reviewed photos and discussed his findings and recommendations. I really appreciated the level of effort, time spent and skills needed to perform a detailed inspection and cleaning of the system, and taking the time to perform a comprehensive review of the results. I highly recommend using Service Champions.
  • HT
    Hector Tejeda
    Nov 7, 2025
    5.0
    Shoutout to David C. and Jerson S. For their services on 10/22 in Highland. These gentlemen did a phenomenal job with attic insulation removal and install. They sealed everything up beautifully inside the home and left no mess to clean up! The attic insulation is great too! What a huge difference in our home. We hadn't run the AC for nearly three weeks now, its wonderful! If anyone is on the fence about having this done, this is the right business to have it done proper! We had several companies here and none would cover our expectations, nor was their guarantee and warranty satisfactory. That's where Service Champions comes in. I started using them for routine maintenance on my hvac. Had my plumbing checked, even had a water heater installed through them. Also had an air filter unit for the hvac unit added. I've used their services four times this year. I trust them in my home. I trust them following through with their services and on top of all this, their membership service is terrific! Never would have thought to have these as my go to guys-for our home maintenance. Greatly appreciate the service and will continue to use them. Thank you again guys!

Frequently Asked Questions About Service Champions Plumbing, Heating & AC

What services does Service Champions Plumbing, Heating & AC offer?

Service Champions offers air conditioning and heating tune-ups, maintenance, repairs, installations, and plumbing services with a written Peace of Mind Guarantee.

What are the business hours for Service Champions?

The business operates Monday through Friday from 8:00 AM to 7:00 PM, and Saturday from 8:00 AM to 5:00 PM. It is closed on Sundays.