Customers consistently praised the professionalism, responsiveness, and friendliness of the technicians.
Quality of Work
Most reviews highlighted the technicians' ability to diagnose and resolve issues efficiently, with many expressing satisfaction with the repairs and installations.
Pricing Concerns
Several customers expressed dissatisfaction with the pricing, describing it as high or overpriced for certain services.
Communication
While many reviews noted good communication, some customers experienced issues with scheduling and billing processes that could be improved.
Overall Satisfaction
Overall, customers reported positive experiences and expressed a willingness to recommend the company for plumbing and HVAC services.
DR
Dennis Reno
2 days ago
5.0
Matt was my technician from Kruse today to help with a problem with my boiler system for my home’s hot water and heater/radiators.
Matt is knowledgeable, efficient and very thorough. He worked quickly and efficiently and explained everything along the way.
A fantastic experience with a fantastic employee!
LA
Lisa Arjes
2 days ago
5.0
Matt is excellent! He is extemely knowledgeable about my boiler/hot water heating system! He answers all my questions and is a great troubleshooter!
SA
Stephen Aday
Nov 6, 2025
5.0
Had a great experience with Michael K from LJ Kruse. He took care of a difficult drain clearance and fixed an airlock issue with my radiant heat. Courteous, listened to my ideas, worked fast and clean. I would request to have him back in the future. 5 Stars
NM
Noelle Mietus
Oct 28, 2025
5.0
We haven’t used LJ Kruse yet for any work but we had Mike come out and estimate new duct work, new furnace, heat pump, and dual zone heating… and WOW he was above and beyond. We’ve had two other quotes and while this one ended up being more cost-wise, it was also MUCH more educational, personable, he took almost an hour at our kitchen table with us to explain everything in detail, answered every question we had, and was available after the in-home estimate too. It was just above and beyond service (even on the phone setting up the appointment was beyond professional and thoughtful) So albeit premature for a review on products or work, it was just a great experience so far and we’re really grateful!
CA
Craig Acosta
Oct 22, 2025
3.0
I liked Mike Lewis. He had creative ideas on how to improve our air conditioner performance. His estimate called for 1.5 days work. The work barely took 4 hours - so I think it was overpriced. The part that was most surprising was that Mike never checked in after the work was done to see if the work met my needs. The technician on the job could not prove that the extra ducting actually drew more hot air out of our living spaces. Technician also did not lay mats down everywhere and we had problems with dust.
On really hot days - we still experienced heat that exceeded what the thermostat was set for, I still cannot tell you that the work done achieved what it was supposed to do.
Frequently Asked Questions About L.J. Kruse Company
What services does L.J. Kruse Company offer?
L.J. Kruse Company provides plumbing, heating, and HVAC contracting services.
Where is L.J. Kruse Company located?
They are located at 920 Pardee Street, Berkeley, CA 94710-2626, USA.
What are the business hours of L.J. Kruse Company?
They are open Monday to Friday from 7:30 AM to 4:30 PM and closed on weekends.
Is L.J. Kruse Company a family-owned business?
Yes, it is a family owned and operated plumbing and heating business since 1916.
How can I contact L.J. Kruse Company?
You can contact them by phone at +1 510-644-0260 or visit their website at http://www.ljkruse.com/.
Does L.J. Kruse Company have a presence on social media?
Yes, they have a Facebook page at https://www.facebook.com/111326205611505.
Are there any fitness or sports facilities near L.J. Kruse Company?
Yes, Acro Cats Gymnastics is nearby, offering sports and fitness instruction for customers who might want to visit before or after their service appointment.
What local cafes are near L.J. Kruse Company?
Nearby cafes include Nina's Cafe and Cafe Clem, great spots to relax with a coffee before or after visiting L.J. Kruse Company.
Are there any beauty or spa services near L.J. Kruse Company?
Yes, customers can visit nearby places like Sassy Hair Studio, Project Pat Tattoo, Jessicurednails, and Beauty Braids by Karen for beauty and spa services.
What should I know about nearby property management services?
ActivSpace at Berkeley and Citiscape Property Management are nearby, which may be useful for commercial clients or property owners looking for related services.