L.J. Kruse Company

4.9
210 reviews

About

PlumberHVAC ContractorHeating Contractor
We are a family owned and operated plumbing and heating business committed to service since 1916

Location

L.J. Kruse Company
920 Pardee Street, Berkeley, CA
94710-2626, United States

Hours

Reviews

4.9
210 reviews
5 stars
196
4 stars
6
3 stars
2
2 stars
3
1 star
3

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the professionalism, responsiveness, and friendliness of the technicians.

Quality of Work

Most reviews highlighted the technicians' ability to diagnose and resolve issues efficiently, with many expressing satisfaction with the repairs and installations.

Pricing Concerns

Several customers expressed dissatisfaction with the pricing, describing it as high or overpriced for certain services.

Communication

While many reviews noted good communication, some customers experienced issues with scheduling and billing processes that could be improved.

Overall Satisfaction

Overall, customers reported positive experiences and expressed a willingness to recommend the company for plumbing and HVAC services.
  • DR
    Dennis Reno
    2 days ago
    5.0
    Matt was my technician from Kruse today to help with a problem with my boiler system for my home’s hot water and heater/radiators. Matt is knowledgeable, efficient and very thorough. He worked quickly and efficiently and explained everything along the way. A fantastic experience with a fantastic employee!
  • LA
    Lisa Arjes
    2 days ago
    5.0
    Matt is excellent! He is extemely knowledgeable about my boiler/hot water heating system! He answers all my questions and is a great troubleshooter!
  • SA
    Stephen Aday
    Nov 6, 2025
    5.0
    Had a great experience with Michael K from LJ Kruse. He took care of a difficult drain clearance and fixed an airlock issue with my radiant heat. Courteous, listened to my ideas, worked fast and clean. I would request to have him back in the future. 5 Stars
  • NM
    Noelle Mietus
    Oct 28, 2025
    5.0
    We haven’t used LJ Kruse yet for any work but we had Mike come out and estimate new duct work, new furnace, heat pump, and dual zone heating… and WOW he was above and beyond. We’ve had two other quotes and while this one ended up being more cost-wise, it was also MUCH more educational, personable, he took almost an hour at our kitchen table with us to explain everything in detail, answered every question we had, and was available after the in-home estimate too. It was just above and beyond service (even on the phone setting up the appointment was beyond professional and thoughtful) So albeit premature for a review on products or work, it was just a great experience so far and we’re really grateful!
  • CA
    Craig Acosta
    Oct 22, 2025
    3.0
    I liked Mike Lewis. He had creative ideas on how to improve our air conditioner performance. His estimate called for 1.5 days work. The work barely took 4 hours - so I think it was overpriced. The part that was most surprising was that Mike never checked in after the work was done to see if the work met my needs. The technician on the job could not prove that the extra ducting actually drew more hot air out of our living spaces. Technician also did not lay mats down everywhere and we had problems with dust. On really hot days - we still experienced heat that exceeded what the thermostat was set for, I still cannot tell you that the work done achieved what it was supposed to do.

Frequently Asked Questions About L.J. Kruse Company

What services does L.J. Kruse Company offer?

L.J. Kruse Company provides plumbing, heating, and HVAC contracting services.

Where is L.J. Kruse Company located?

They are located at 920 Pardee Street, Berkeley, CA 94710-2626, USA.