Environmental Heating and Air Solutions

4.8
1133 reviews

About

HVAC ContractorAir Conditioning ContractorHeating ContractorWater Heater Sales
We pride ourselves on providing the best Environment for our customers and our employees. An environment of Comfort, Safety, Efficiency and value for all. Every member of our team is committed to delivering a 5 Star customer experience, every single time. When you're in need of any HVAC needs know that our team will be here to serve, 7 days per week.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable

Location

Environmental Heating and Air Solutions
361 W Channel Rd, Benicia, CA
94510, United States

Hours

Reviews

4.8
1,133 reviews
5 stars
1,049
4 stars
48
3 stars
5
2 stars
3
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the professionalism, knowledge, and helpfulness of the technicians, highlighting their ability to explain issues and solutions clearly.

Timeliness

Many reviews noted that technicians arrived on time and completed installations and repairs efficiently, often ahead of schedule.

Quality of Work

The installation and repair work received high marks for being thorough, clean, and effective, with several customers expressing satisfaction with the performance of their new HVAC systems.

Communication

Customers appreciated the clear communication throughout the process, from initial consultations to follow-up visits, ensuring they were informed and comfortable with the work being done.
  • AM
    Andrew Miller
    Dec 27, 2025
    5.0
    Martin Palacios was the technician who came to my residence. Martin arrived right on time. He was very knowledgeable, professional, and explained what he was doing every step of the way. After ruling out various issues that may have been causing issues with our furnace, Martin promptly diagnosed the problem. He made the necessary repairs on the spot and our furnace has been up and running since. We're very grateful EHA was able to get a technician out to us so promptly and very pleased with Martin's work. Five star service, the EHA team is lucky to have him on their team.
  • DL
    David Levy
    Dec 27, 2025
    5.0
    My Lennox Heat Pump HVAC system failed the day after Christmas. Luckily this was within the 3 year guarantee that Costco provides so I called Environmental Heating and Air at the number provided on the warranty card they had given me. Even though it was the day after Christmas, the phone was answered by a real person (Marcia) who displayed real courtesy and made extra effort to send someone out late in the afternoon after calling around to find someone available even though it was a Friday afternoon after Christmas and first check of her system showed no one available. Martin Palacios arrived right on time. Martin was very courteous and professional. He examined the system and error codes and quickly narrowed down the problem to control board vs blower. Since he had a control board on the truck, he swapped that out first. Unfortunately the problem was the blower motor and he didn’t have one. Since by then it was late Friday he said he would do his best to try and call around to get the part ordered and with luck the system could be fixed Monday or Tuesday. Even though I was grateful for the prompt and courteous service, I have to admit that I was stressed out because night time temps are in the 30s and 40s and our old home is poorly insulated. However, Martin and the Environmental team provided an unexpected Christmas miracle! After calling several places that weren’t open or did not have the part, he managed to find one at the Lennox warehouse. Martin told me that the Lennox team stayed open a little late just so Martin could arrive and pick it up. Martin came back in the evening and installed the blower, reconfigured the system for the new parts, and made sure to stay and test to make sure everything worked! It was beyond usual business hours but Martin and the Environmental Heating and Air team pulled of a “Christmas Miracle”! I am warm and happy as I write this even though it is in the 40s outside at this time :).
  • MG
    Michael Guy Garguilo
    Dec 20, 2025
    5.0
    Amazing job installing new HVAC dual furnace/AC system on Wednesday, Dec 17, 2025. Jeff and Freddy were both very professional and very respectful of our home. They left with all areas very clean. Jeff helped me understand the system before leaving and I am very confident running the system under all conditions. Looking forward to seeing the savings from the energy efficient system and having the ability to run the furnace with either gas or electric. So far, our home has been warm throughout.
  • JT
    Junior T
    Dec 19, 2025
    5.0
    I recently bought a Lennox HVAC unit from Costco. It was a great deal that hit the sweet spot of my budget Eddie Salcido and his teammate. Marcus did an excellent job worthy of a master mechanic general, electric mechanical technician. They patiently listen to my tech questions about the unit. I was amazed at the knowledge combined with pure customer service from these two young gentlemen . Also, the design specialist Chris Colores was instrumental in my choice of a Lennox HVAC system. Chris was like an answer to a prayer and I was going through great stress because my 42 year old general electric/train HVAC unit finally expired. I reach out to everybody out there who needs the sweet spot of an excellent HVAC system to buy the Lennox unit from Costco because the vendor environmental Heating & Air solutions who installs the unit are top class and they’re not number one in my book the number 1 trillion.
  • MR
    Mike R
    Dec 13, 2025
    5.0
    After several disappointing and costly experiences with other HVAC companies, a friend recommended Environmental Heating & Air Solutions (EHA Solutions). Impressed by their work in replacing the HVAC Systems for both his business and home, my friend’s endorsement gave me confidence to reach out. EHA Solutions has earned a spot as a Preferred Installer for Costco, so I contacted Costco and they scheduled EHA Solutions for a complimentary in-home consultation with me to discuss my project. The technician took time to understand my needs, thoroughly reviewed my system, and clearly explained their recommendations. Their quote was competitive with the others I received, but the professionalism and clarity of their presentation set them apart. The installation process was smooth—every team member was polite, efficient, and knowledgeable. I am extremely satisfied with my new HVAC system and have already recommended EHA Solutions to others considering replacing their HVAC Systems.

Frequently Asked Questions About Environmental Heating and Air Solutions

What services does Environmental Heating and Air Solutions provide?

Environmental Heating and Air Solutions provides comprehensive HVAC services including heating, air conditioning, and water heater sales and services, with a commitment to comfort, safety, and efficiency.

What are the business hours for Environmental Heating and Air Solutions?

The business is open every day from 8:00 AM to 8:00 PM, seven days a week.