ServiceMaster Restore of Fraser Valley

Reviews

• TP

  Tyson Pare

  1 day ago
  1.0
  Whatever you do don't hire these guys they completely gouged our strata company Pacific quorum. Pacific quorum obviously do not understand what things should actually cost18,000 for a three day job with one guy plus a lift rental service master just pulled some crazy number out of their head. The Quote was not even thorough. Partial blame on our strata for that. It was a fairly simple job of repairing soffit at our peaks 40 feet up in the air. It was supposed to be done proper. Bring it to where it was originally.  service master showed up with an unqualified employee who tried to cut corners and seemingly actually made the soffit worse and then they just disappeared like a fart in the wind  a flaky Project Manager that never showed up never gave real direction just extremely disappointed in this whole project
• JW

  Jordan Wishlow

  1 day ago
  1.0
  Very very poor service. We didn’t even choose this company to do our garage door repair as they were supplied through our house insurance company. I will say that at first they were very fast to respond to our problem (needed an entire new garage door, motor etc.) but once the initial part was done (boarding up garage opening) the entire process was painfully slow. Not only did it take them 3 months to replace the door, it took 3 separate visits to complete the job and once finished they left my old motor/track unit behind for me to have together rid of, and they only gave us 1 garage door remote control even though we obviously had 2 (for each vehicle) with our old unit. Like I said….. horrible service. If you want the job half done at twice the time then definitely call these clowns otherwise I wouldn’t waste your time. Joke of a transaction honestly
• ES

  Ester Scanga

  Jul 2, 2026
  5.0
  Alvarez and his crew of staff were the most polite, kind, polite and efficient, hardworking clean up team ever! Highly recommend service master for any restoration job!!! They were in an out in such a short time. They packaged up our contents with such care and had it all labelled per room! Excellent proficient service!!!
• ML

  Margaret Lister

  Jun 25, 2026
  5.0
  I had an excellent experience with ServiceMaster Restore of Fraser Valley. A special thank you to Simon, whose communication throughout the entire process was outstanding. He kept me informed every step of the way, responded promptly to questions, and made sure I always knew what to expect. What impressed me most was Simon’s willingness to go above and beyond. He genuinely cared about making sure everything was handled properly and that I was satisfied with the results. His professionalism, attention to detail, and commitment to customer service turned what could have been a stressful situation into a smooth and positive experience. I highly recommend ServiceMaster Restore of Fraser Valley to anyone in need of restoration services. Thank you, Simon, and the entire team, for your hard work and exceptional service!
• JS

  J Smyrski

  Jun 13, 2026
  1.0
  They don't work weekends or holidays, which is wild for a company that offers storage. They also refuse to do any move-in if there's tradesmen on your property, which I found out the hard way, when I needed to scramble and find accommodation for the BC May long weekend at 3:00pm Friday. I appreciate their hard work but it's like pulling teeth to get any communication from these folks. I cannot forgive how they left my condo (with my appliances and belongings) unsecured for 9+ weeks by leaving both my front and patio door unlocked. They broke my ground-floor patio door lock during move-out and ignored my multiple complaints that my home was unsecured. 7 weeks after I initially reported my broken lock, Project Coordinator Candace replied to my email with pictures of my broken lock saying she couldn't find any pictures of my broken lock (???). I asked them to please at least pull my security bar from storage and put it on my patio door if they intend to leave my door lock broken. They eventually took my security bar out of storage but, during my weekend check-ins, it was never on my door. It was usually haphazardly thrown into the pile of appliances in my demolished kitchen. One weekend I found it outside, on my patio, tossed into a bush. Very poor. Since I need to give one star, I would like to dedicate it to the Filipino ladies who helped me pack up my loose contents during the first stage of move-out. They were fantastic! So hard-working and so respectful of my belongings. Wishing them all the best. If you need renovations, I would definitely recommend DKI Precision in Delta! They were great.

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