Norris Electric Inc.

Reviews

• OD

  Otis DRIFTWOOD

  Jan 18, 2024
  5.0
  Fantastic company to work with. Great experience from start to finish installing my generator. My go to for electrical services and generator maintenance!
• SG

  Stephanie G

  Sep 8, 2023
  1.0
  Thank you for your response. I agree that one bad salesman shouldn't represent your entire company. I see that Gary recently had another bad review from a customer. It's a shame that he is the face of your customer service. I'm sure your other employees are more helpful and knowledgeable than he was. "Old school" shouldn't mean making errors and forgetting to even get a customer's information while doing an estimate walk-through. That's being unprofessional and unqualified. A representative came out to my house for an estimate and forgot to even ask about my home's energy requirements. He calls back to actually ask me the required questions and I tried to tell him that we didn't need to power everything in our house and he cut me off. Wouldn't even listen to me. He then sent me quotes for a full house generator and partial house generator even though he didn't get the information from me for partial at all. The whole experience was bizarre. He spent most of the consultation giving me his life history and shaming other customers for not spending top dollar. I feel like he didn't even bother to give me other options for our generator because he only wanted to sell us the $17,000 option. Sorry, dude. We are first time homebuyers. Your old-school sales guy tactic was offensive and weird.
• LO

  Leo Osorio

  Jan 17, 2022
  5.0
  These guys are great! Andy took the time to walk me through a significant problem over the phone. Prompt call backs. Friendly phone service. I won't use anyone else
• DM

  Danny Miller

  Jan 16, 2022
  5.0
  Awesome family owned Auburn business.
• JS

  Jeremy Stephens

  Aug 2, 2019
  5.0
  Great employees great service

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