Customers consistently praised the promptness, professionalism, and friendliness of the staff, highlighting their responsiveness in emergencies.
Expertise
Many reviews noted the technicians' knowledge and ability to diagnose and fix issues efficiently, often exceeding customer expectations.
Reliability
J&J Pumps is frequently described as a dependable choice for well and pump services, with long-term customers expressing loyalty and trust.
Pricing
While some customers mentioned that prices are on the higher side, many felt that the quality of service justified the cost.
Community Support
The company is recognized for its community involvement and support, enhancing its reputation among local customers.
JJ
Jerry
Nov 11, 2025
1.0
If I could give it zero stars for service I would.
SM
Shelby Murtha
Sep 16, 2025
5.0
The team at J&J Pumps is the best. They’re always incredibly kind, professional, and reliable. I use them for all of my real estate transactions, and even when we’ve had some unusual or complicated well setups, they always handle the job flawlessly.
MP
Molly Porras
Sep 15, 2025
5.0
Techs came out same day! Very nice guys and knew their stuff! Highly recommend:)
AG
Anselmo Guzman
Sep 4, 2025
5.0
Buen servicio aclaro dudas
MR
Matt Rifkin
Aug 24, 2025
5.0
We had a problem with our well pump on a Sunday morning and called J&J…they called us back within 10 minutes, and the technician arrived at our house within 1 1/2 hours. He was friendly and professional. He analyzed the problem, and thankfully our well pump was not broken, we had simply drawn too much water in too short a time and the well water-level had gotten low.
We used them about 12 years ago to fix a problem created by another well company, and we were glad to use them this time. We trust them and will use them in the future when needed.
Most well pumps last 6-10 years or more, depending on water quality, usage, and maintenance. We provide well pump replacement and installation services when your pump reaches the end of its lifespan.
What causes low water pressure in a well system?
Possible causes include a failing pump, clogged pipes, a waterlogged pressure tank, or a malfunctioning pressure switch. We offer comprehensive diagnostics and repair services to address low water pressure issues.
Can I install a well pump myself?
It's not recommended. Well pump installation requires specialized knowledge and equipment. We provide professional well pump installation services to ensure proper setup and functioning.
What's the difference between a jet pump and a submersible pump?
Jet pumps are located above ground, while submersible pumps are installed inside the well itself. We offer both jet pump and submersible pump installation and maintenance services, tailored to your specific well system.
What should I do if my well runs dry?
Contact a well professional immediately. It's often not due to the well running dry but could involve a worn or damaged pump, clogs, or a pipe issue. We offer emergency well services, including pump diagnostics, lowering, and replacement.
What's a constant pressure system?
It's a system that maintains consistent water pressure regardless of how many fixtures are in use. We offer constant pressure system installation and maintenance services for improved water pressure consistency
What's a variable speed pump?
It's a pump that adjusts its speed based on water demand, improving efficiency and providing consistent pressure. We provide variable speed pump installation and maintenance for energy-saving performance.
How do I know if I need a new well?
Signs include persistent water quality issues, insufficient water supply, or a well that's past its expected lifespan (usually 30-50 years). We provide well assessment services and can recommend pump replacement or a new well if needed.
How do I know if my pressure tank bladder has failed?
Signs include rapid pump cycling, water from the air fill valve, or the tank feeling heavy. We provide pressure tank inspections and pump performance diagnostics to identify and resolve system issues.
How often should I replace my well's pressure tank?
Pressure tanks typically last 8-15 years. Replacement may be needed sooner if they develop leaks or lose pressure. We offer inspection, maintenance, and replacement services for pressure tanks and related pump systems.
What is the typical lifespan of a well pump and do you provide replacement services?
Most well pumps last 6-10 years or more depending on usage and maintenance. We provide well pump replacement and installation services when needed.
What are common causes of low water pressure in a well system?
Low water pressure can be caused by a failing pump, clogged pipes, a waterlogged pressure tank, or a faulty pressure switch. We offer diagnostics and repair services to fix these issues.
Can customers install a well pump by themselves?
Installation requires specialized knowledge and equipment, so it's not recommended to do it yourself. Our professional installation services ensure proper setup and function.
What is the difference between a jet pump and a submersible pump?
Jet pumps are above ground; submersible pumps are installed inside the well. We install and maintain both types tailored to your well system.
What should I do if my well runs dry or I experience sudden water issues?
Contact a well professional immediately. Issues are often due to pump or pipe problems rather than the well itself. We offer emergency diagnostics, lowering, and replacement services.
What are your regular business hours and do you provide emergency services?
We are open Monday to Friday from 7:30 AM to 4:00 PM and closed on weekends. 24/7 emergency service is available for urgent needs.
Where is J&J Pumps, Inc. located?
We are located at 4952 S Barney Rd., Anderson, CA 96007 in Northern California.
Which brands of pumps and equipment do you offer?
We carry brands including Franklin Electric, Berkeley Pumps, VIQUA, Goulds Pumps, and Pentair.
What payment methods are accepted at J&J Pumps, Inc.?
We accept cash, check, Discover, financing options, MasterCard, and Visa.
What nearby places can customers visit before or after visiting J&J Pumps, Inc.?
Customers can visit Shasta Outlets for shopping, California Welcome Center for travel information and nature activities, or grab a coffee at Starbucks, all located nearby.