Ketek Group, a 45-year-old Alberta-based business, thrives on principles of fairness and honesty. With over 400 employees across Western Canada, our global reach is a testament to the strength derived from the experience, skill, and work ethic of our ownership group and team. Over the years, we've fostered enduring relationships with business partners, solidifying our position as a reliable and esteemed player in the industry. At Ketek, we don't just conduct business; we forge lasting connections and set new standards of excellence.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.