Sasquatch Heat Pumps serves Langford and the Westshore with expert heat pump installation, service, and HVAC support, plus electrical work when you need it. We install ductless and ducted heat pump systems, completed by certified refrigeration technicians and electricians, and we pull electrical permits for all new installations. You’ll get upfront, guaranteed pricing — no hidden fees.
Technicians are consistently described as friendly, knowledgeable, and professional, providing thorough explanations and maintaining a respectful demeanor.
Customer Service
Customers appreciate the prompt and helpful communication from both office staff and technicians, often highlighting the ease of booking and responsiveness.
Quality of Work
The quality of service and installation is frequently praised, with many reviews noting thoroughness and attention to detail, although there are some isolated complaints about specific jobs.
Timeliness
Most reviews indicate that technicians arrive on time and complete work efficiently, often finishing ahead of schedule.
Overall Satisfaction
Many customers express high levels of satisfaction with their experiences, recommending Sasquatch Heat Pumps for their reliable and quality service.
CA
Colin Arkinstall
Feb 6, 2026
5.0
Excellent service and an amazing job on the installation.
MS
Morna Stephensson
Jan 27, 2026
5.0
Booked an annual heat pump inspection and the turnaround on the request was quick and easy. Theo, the technician, was friendly, professional and very knowledgeable. Great service from start to finish. Would definitely recommend Sasquatch Heat Pumps.
JC
Jordan Coultas
Jan 21, 2026
5.0
Jeff was awesome. Just here for preventative maintenance on my heat pump, his knowledge on the subject blew me away. Real professional and easy to talk to, Jeff can come back anytime
DC
Darrel Cragg
Jan 19, 2026
5.0
Great team! Efficient, friendly, and helpful. Kept us in the loop at each stage and were done pretty much when they said they works be. Cleaned up well afterwards and helped get some appliances back into place as well. Great service and quality.
BR
Bernice Reed
Jan 9, 2026
5.0
Top notch service from Sasquatch Home Services, from first contact with Kate in the office who took my information in a friendly, but efficient manner and booked me an appointment for the following day, as my heat pump was not working at all; she got me the soonest appointment possible. Kevin, the service technician, was equally friendly and professional. I had a text message, advising me when he was on his way, and a link that allowed me to track the progress of his vehicle as he made his way to my home. Kevin got right down to business and identified the problem within minutes. He spent time explaining everything that needed doing - both what he was going to do to get it operating again, and what I needed to do as ongoing maintenance to keep it operating optimally. He gave me recommendations for future service that would maintain and optimize the operation of both components of the heat pump - the inside and outside units. I felt, from my first phone call, to Kevin taking things in hand and getting the heat pump going again, that I was in good hands. Five-star service from start to finish. Highly recommend.
Frequently Asked Questions About Sasquatch Heat Pumps
What services does Sasquatch Home Services offer?
Sasquatch Home Services specializes in heat pump installation and service, including ductless mini splits and ducted systems, performed by certified technicians and electricians with proper permits.
What are the operating hours of Sasquatch Home Services?
They are open Monday to Friday from 8:00 AM to 4:30 PM and closed on Saturdays and Sundays.
How can I contact Sasquatch Home Services?
You can reach them by phone at +1 236-917-2033 or visit their Facebook page at https://www.facebook.com/102463435573656.
Where is Sasquatch Home Services located?
They are located at 2936 Amy Road, Suite 136, Victoria, BC, V9B 0B2, Canada.
Are quotes provided by Sasquatch Home Services guaranteed with no hidden costs?
Yes, all quotes are guaranteed with all costs upfront, ensuring no hidden fees.
Does Sasquatch Home Services offer environmentally friendly initiatives?
Yes, they plant 50 trees for every installation to support environmental sustainability.
Is Sasquatch Home Services welcoming and inclusive to the LGBTQ+ community?
Yes, Sasquatch Home Services welcomes LGBTQ+ customers and is inclusive to all.
What nearby places can I visit around Sasquatch Home Services?
Nearby you can find various businesses and attractions such as Swept Space Cleaning, Speedpro Signs, Nutri-Lawn, and Goldstream Provincial Park for outdoor activities.
Where can I grab a coffee or a quick bite near Sasquatch Home Services?
Tim Hortons and Ice Cream Mountain are nearby options where you can enjoy coffee, fast food, ice cream, or smoothies before or after your visit.
Are there any services nearby that could complement my home or office needs?
Yes, nearby businesses like Certified Folder Display Service Canada for travel needs, Langford Kitchen Cabinets for home improvement, and Ready 2 Go Vanities & More for building supplies can assist you.
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