Coastal Heat Pumps

Reviews

• CT

  Christie Tate

  1 day ago
  5.0
  If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
• HK

  herman koza

  Mar 1, 2026
  5.0
  I asked them to come out and give me a price on a new heat pump. The sales person waa prompt, courteous and far more thorough than any of heir competitors. He was the only one to discover that , although it looked like, with 17 registers and separate 5" ducts to each one, i had 2 conditions that meant I only had 1000cfm of air...not enough for the 3 ton 36000 btu unit everyone else thought I should buy.
• MP

  Michael Pelsoci

  Feb 15, 2026
  5.0
  My experience with Coastal started off rough, and I’ll be honest, took far longer than expected and required around six service visits to fully resolve the issues with a brand new furnace installation. It was frustrating at times, especially having no heat over the cold holidays and needing that level of troubleshooting and adjustment on a new unit. That said, what ultimately stood out was Grant and Jeff’s persistence and commitment to making it right. They didn’t walk away from the problem. They continued to show up, investigate thoroughly, and work through each issue until the system was operating properly. They were responsive, professional, and transparent throughout the process. Since everything was resolved, the furnace has been working well, and I do appreciate the resilience and accountability they showed in standing behind their work. That level of follow-through matters, and it’s why I would definitely recommend Coastal to others.
• CW

  Chris Welch

  Feb 15, 2026
  5.0
  Shout out to Hayden for providing outstanding service for my 98 year-old mother who lives on her own in her recent system replacement. His patience and kindness as he worked through all the challenges is very much appreciated.
• TS

  Tyra Sander

  Feb 2, 2026
  5.0
  Had a great experience with Michael N from Coastal Heat Pumps. As a first-time homeowner and heat pump owner, I really appreciated how patient and thorough he was. He took the time to explain how everything works, showed me how to clean my filters, and answered all my questions clearly. Even with my enthusiastic (and very yappy) dog in the background. He was also very honest about what work was worth doing and what wasn’t necessary, which I really valued. I learned a lot and felt much more confident about my system after the visit. Highly recommend!

Frequently Asked Questions About Coastal Heat Pumps