Business Details
About
HVAC Contractor
Family Owned and Operated.
We’ve been specializing in heat pump installation, maintenance and repair for over 15 years.
Location
Coastal Heat Pumps
538 Dupplin Street Victoria BC Canada V8z 1C1, Victoria, BC
V8Z 1C1, Canada
Hours
Reviews
4.9
908 reviews
5 stars
867
4 stars
30
3 stars3
2 stars2
1 star6
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as professional, courteous, and knowledgeable, providing thorough inspections and clear explanations.
Customer Service
Customers appreciate the responsive and helpful customer service, although some express dissatisfaction with support after installation.
Installation Quality
The installation process is frequently praised for being efficient, clean, and well-organized, with technicians demonstrating care and attention to detail.
Communication
Many reviews highlight excellent communication throughout the process, including timely notifications and clear explanations of services.
Mixed Experiences
While most feedback is positive, there are a few complaints regarding noise issues and customer service responsiveness after installation.
- JBJon Burbee4 days ago5.0Great service during our annual maintenance call. Michael and Hayden arrived when they said they would, communicated throughout, and asked if there was anything else needed. A pleasure to work with.
- BGBrian GlaterJan 2, 20265.0Really appreciate Michael N's patient work in detecting the problem, thorough inspection, and attention to detail. It was a simple fix, but hard to find.
- DMDawson MaclureDec 31, 20255.0Jeff was extremely diligent in his work today, he was friendly and thorough. We had an unexplained NO2 leak in our house, which would’ve been extremely difficult to locate, but he was able to through his powers of deduction he was able to locate the source and give us guidance to rectify the problem. Thank you so much for your help today Jeff
- DEDave EvansDec 5, 20255.0Very happy with our experience with Coastal Heat Pumps. Rayce did an inspection on our system and also checked on some concerns we had with it. Very courteous and professional. We will definitely call again for service!
- JFJim FiskNov 27, 20255.0Our heat pump wasn’t working so we called on Monday. Jake just left (Thursday) after confirming that it is back online. Apparently like taking a rattle to a mechanic! G Jake was friendly, competent and informative. Excellent service, thanks
Frequently Asked Questions About Coastal Heat Pumps
What services does Coastal Heat Pumps specialize in?
Coastal Heat Pumps specializes in heat pump installation, maintenance, and repair, with over 15 years of experience.
Where is Coastal Heat Pumps located?
Coastal Heat Pumps is located at 538 Dupplin Street, Victoria, BC, Canada V8Z 1C1.
What are the business hours of Coastal Heat Pumps?
Coastal Heat Pumps is open from Monday to Friday, 8:00 AM to 4:30 PM, and closed on Saturdays and Sundays.
Is Coastal Heat Pumps a family-owned business?
Yes, Coastal Heat Pumps is a family owned and operated business.
Since when has Coastal Heat Pumps been established?
Coastal Heat Pumps was established in 2005.
What type of contractor category does Coastal Heat Pumps belong to?
Coastal Heat Pumps is categorized as an HVAC contractor.
Are there any automotive repair shops near Coastal Heat Pumps?
Yes, John’s Auto Body & Paint and Searles Auto Repair - NAPA AUTOPRO are nearby automotive repair shops that customers might visit before or after their service at Coastal Heat Pumps.
What other industrial equipment providers are located near Coastal Heat Pumps?
Nearby industrial equipment providers include Rack-A-Tiers, Coast Industrial Parts Ltd, Rockland Scientific International, and United Rentals, which can be useful for customers needing related professional services.
Are there any building supply stores near Coastal Heat Pumps?
Yes, Canpro Construction Ltd and Bernie Osborne Electric Ltd are nearby building supply stores that might be helpful for customers undertaking HVAC or construction projects.
What nearby places of interest are there for a visitor around Coastal Heat Pumps?
Visitors near Coastal Heat Pumps can check out Victoria West FC for sports and recreation, or visit My Sentiments Exactly for flowers and gifts shopping.