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Coastal Heat Pumps

4.9
(922 reviews)

Business Details

(250) 656-6868

About

HVAC Contractor
Family Owned and Operated. We’ve been specializing in heat pump installation, maintenance and repair for over 15 years.

Location

Coastal Heat Pumps
538 Dupplin Street Victoria BC Canada V8z 1C1, Victoria, BC
V8Z 1C1, Canada

Hours

Monday8:00 AM - 4:30 PM
Tuesday8:00 AM - 4:30 PM
Wednesday8:00 AM - 4:30 PM
Thursday8:00 AM - 4:30 PM
Friday8:00 AM - 4:30 PM
SaturdayClosed
SundayClosed

Reviews

4.9
922 reviews
5 stars
881
4 stars
30
3 stars
3
2 stars
2
1 star
6
  • MC
    Meg Coleman
    Mar 20, 2026
    5.0
    Coastal came by to help us with cleaning up another contractor’s mess. We are so thankful they were able to not only complete a thorough inspection, but also were willing to come back and do the fixes. The team has been very friendly and accommodating. Thank you! ⭐️
  • EB
    Emily Bulters
    Mar 18, 2026
    5.0
    I had a great experience with Michael. He was knowledgeable, kind, and went above and beyond. I would highly recommend Coastal Heat Pumps. Thank you so much!
  • EC
    Erin CS
    Mar 13, 2026
    5.0
    I had a great experience with Coastal Heat Pumps recently! Darren and Sean installed a heat pump in my condo and it has been a huge upgrade from baseboard heating. The air conditioning is amazing, too. Talia in the office was also fantastic to deal with. She was very responsive and made sure I was aware of potential rebate options. Everyone was extremely professional, friendly and the installation was perfectly done. I received several quotes and Coastal Heat Pumps had the best pricing by far. I’m incredibly happy with the whole experience and would absolutely recommend this company.
  • HK
    herman koza
    Mar 1, 2026
    5.0
    I asked them to come out and give me a price on a new heat pump. The sales person waa prompt, courteous and far more thorough than any of heir competitors. He was the only one to discover that , although it looked like, with 17 registers and separate 5" ducts to each one, i had 2 conditions that meant I only had 1000cfm of air...not enough for the 3 ton 36000 btu unit everyone else thought I should buy.
  • MP
    Michael Pelsoci
    Feb 15, 2026
    5.0
    My experience with Coastal started off rough, and I’ll be honest, took far longer than expected and required around six service visits to fully resolve the issues with a brand new furnace installation. It was frustrating at times, especially having no heat over the cold holidays and needing that level of troubleshooting and adjustment on a new unit. That said, what ultimately stood out was Grant and Jeff’s persistence and commitment to making it right. They didn’t walk away from the problem. They continued to show up, investigate thoroughly, and work through each issue until the system was operating properly. They were responsive, professional, and transparent throughout the process. Since everything was resolved, the furnace has been working well, and I do appreciate the resilience and accountability they showed in standing behind their work. That level of follow-through matters, and it’s why I would definitely recommend Coastal to others.

Frequently Asked Questions About Coastal Heat Pumps

What services does Coastal Heat Pumps specialize in?

Coastal Heat Pumps specializes in heat pump installation, maintenance, and repair, with over 15 years of experience.

Where is Coastal Heat Pumps located?

Coastal Heat Pumps is located at 538 Dupplin Street, Victoria, BC, Canada V8Z 1C1.

Brand Certified Facts from Coastal Heat Pumps

This information is certified by Coastal Heat Pumps and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
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