Cubeit Portable Storage - Vancouver

Reviews

• AV

  Alejandro Velarde

  Jan 4, 2026
  5.0
  Storage Container was on time and clean Great Experience and customer service
• RM

  Reilly Montgomery

  Dec 6, 2025
  5.0
  Great service and great product. Very happy with my temporary container. Kept everything warm a dry for the duration of our renovation.
• KG

  Katrina Gerling

  Dec 5, 2025
  5.0
  They have been amazing and supportive through my entire move!
• LL

  Lawrence

  Nov 29, 2025
  5.0
  Seamless and smooth experience. Very helpful over the phone. Was able to accommodate a very short notice rental request. Container was delivered on time without issue.
• AF

  A Farkas

  Nov 27, 2025
  1.0
  In May 2025, Cubeit Portable Storage British Columbia delivered a storage container to our home which turned out to be contaminated with mould. We first raised this issue on August 2, 2025, upon return from a family vacation which we needed to place our belongings in immediately prior to leaving, and followed up again on August 16th and September 9th. Despite repeated attempts to resolve the matter, the company has failed to provide a formal response or compensation. Instead, we have received requests for updated payment details, which is unacceptable given the unresolved health and property risks. The contaminated container exposed our belongings for weeks until mould testing confirmed the issue, posing a significant health risk to our family and jeopardizing the integrity of our future home construction if the contaminated items were introduced. We provided photographic and video evidence, along with inspection reports from professional remediation experts. We have not used the container since removing our items due to contamination. We requested a full accounting of all payments processed since August 2, 2025, reimbursement of any fees charged from that date forward, and compensation for professional remediation of the container and non-porous contents, as well as replacement costs for porous items that could not be safely cleaned. We expected a prompt and professional reply and proposed resolution to the matter, which we have yet to receive even after numerous attempts to call and discuss. This situation has caused undue stress, financial burden, and disruption to our household, and we believe good business practice requires immediate resolution. I would NEVER recommend this company to anyone. As noted above in our initial review, my wife and I reached out to Cubeit Portable Storage as instructed by their "reply". On the call, we were told that no “manager” was available to discuss our file, but were "assured" that a "manager" named "Brian" would contact us on Monday, December 1st, to review the status of our claim and work towards a resolution. During that call, we expressed—through no fault of the representative—that we had little faith in receiving any meaningful follow-up, given Cubeit’s conduct to date. We also respectfully requested a direct line or email to reach out to Brian in the event we did not get a follow-up call. We were denied this request. Ultimately, and to no surprise, our concerns were justified: we have yet to receive a call, any update, or any reasonable conclusion to our matter. This continued lack of accountability reinforces our position that Cubeit does not prioritize its customers or operate with integrity. WE WOULD NEVER RECOMMEND THIS COMPANY FOR ITS SERVICES.

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