Business Details
About
Flooring Store
Since 1979, Exclusive Floors has been providing the best of class service for Flooring and Tile throughout the Lower Mainland and Fraser Valley of British Columbia. With three convenient showrooms, one-on-one project management, and a team of specialized installers, our customers experience quality results on time and on budget.
Location
Hours
Reviews
4.6
353 reviews
5 stars
301
4 stars
21
3 stars
6
2 stars4
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their professionalism, knowledge, and willingness to go above and beyond to assist with flooring selections and installation.
Installation Quality
The installation teams received high marks for their attention to detail and quality of work, with several reviews highlighting the professionalism and efficiency of the installers.
Product Selection
Customers appreciated the wide variety of flooring options available, noting the extensive selection of carpets, tiles, and other materials.
Communication
Several reviews mentioned excellent communication throughout the process, with staff being responsive and keeping customers informed about timelines and any issues.
Mixed Experiences
While many reviews were positive, there were some complaints regarding delays in product availability and isolated incidents of poor customer service from specific employees.
- MLMei LinNov 14, 20255.0Tesh at Exclusive Flooring did a fantastic job for us. He was professional, answered all our questions and concerns, and was flexible with all of our needs. He made sure everything was completed exactly the way we needed it. I highly recommend using Tesh for any flooring work you need done.
- CNCheryl NelsonSep 24, 20255.0My husband and I visited Executive Floors to look at laminate flooring and dealt Tesh Arora. He was incredibly knowledgeable and extremely helpful. It was very refreshing to deal with a salesperson that focused more on helping us than selling us. His honesty was greatly appreciated. He was very prompt to come out to take measurements and supply a very competitive quote. I would highly recommend seeing Tesh at executive floors if you’re looking for flooring solutions.
- SFSarah Grace FriesenSep 4, 20255.0We are incredibly pleased with everything: the speed of everyone involved, the price, and how our new stairs look. I highly recommend Exclusive Floors for your stairs! Thanks, Tesh and team!
- LBLisa BenedictsonSep 3, 20255.0Excellent company so helpful I was able to order an exact match to the flooring going into my new build. Tesh was the person I dealt with and was super helpful and even kept the flooring on hold for me until I took possession. Highly recommend this company and will definitely be back in the future!
- TGTracey GrammAug 29, 20255.0Very impressed with showroom and availability of floor samples. We felt taken care of and the staff were very helpful. Installation was a breeze and we really appreciated the expertise of our installer. They were organized and on point. Overall, it was a good experience from beginning to end.
Frequently Asked Questions About Exclusive Floors
What services does Exclusive Floors provide?
Exclusive Floors offers flooring and tile services, including specialized installation and project management throughout the Lower Mainland and Fraser Valley of British Columbia.
Where is Exclusive Floors located?
Exclusive Floors is located at 5550 Panorama Dr, Surrey, BC, V3S 1B7, Canada.
What are the operating hours of Exclusive Floors?
They are open Monday to Friday from 8:30 AM to 5:00 PM, and on Saturdays and Sundays from 10:00 AM to 4:00 PM.
How can I contact Exclusive Floors?
You can call them at +16045759550 or email kalen@exclusivefloors.com.
Does Exclusive Floors have an online presence where I can see their offerings?
Yes, you can visit their website at https://www.exclusivefloors.com/, their Facebook page at https://www.facebook.com/ExclusiveFloors, or their Instagram @exclusive_floors.
What types of flooring can I find at Exclusive Floors?
They supply and install various flooring types, including wood, laminate, tile, and carpet.
What nearby services can help me with interior design planning when visiting Exclusive Floors?
Nearby, Tara Lavoie Design offers interior design and home staging services, which could complement your flooring project at Exclusive Floors.
Are there any convenient rental services near Exclusive Floors for transporting flooring materials?
Yes, the U-Haul Neighborhood Dealer nearby provides truck rentals that can help transport large flooring purchases.
Where can I find a place to eat after visiting Exclusive Floors?
Close to Exclusive Floors, you can find dining options such as Way Back Brew Co., Pizza Hut, Subway, and Nonstop Chicken for a variety of meals after your visit.
How can nearby businesses assist in enhancing my home improvement project alongside Exclusive Floors?
Businesses like Best Quality Kitchen Cabinets and Oray FirePlaces nearby offer kitchen cabinet installation and fireplace services, providing complementary home improvement options.