Business Details
About
Flooring Store
Since 1979, Exclusive Floors has been providing the best of class service for Flooring and Tile throughout the Lower Mainland and Fraser Valley of British Columbia. With three convenient showrooms, one-on-one project management, and a team of specialized installers, our customers experience quality results on time and on budget.
Location
Hours
Reviews
4.6
364 reviews
5 stars
311
4 stars
22
3 stars
6
2 stars4
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional service provided by staff, particularly Tesh, Rowenna, and Jodi, highlighting their knowledge, patience, and willingness to go above and beyond.
Installation Quality
The installation teams received consistent positive feedback for their professionalism, attention to detail, and quality of work, with many customers expressing satisfaction with the final results.
Product Selection
Customers appreciated the wide variety of flooring options available, noting the helpfulness of staff in guiding them through choices that fit their needs.
Communication
Several reviews mentioned excellent communication throughout the process, with staff keeping customers informed about timelines and addressing any concerns promptly.
Negative Experiences
A few customers reported issues with rude behavior from staff and delays in product availability, suggesting inconsistency in service quality.
- CHCarrie Huston6 days ago5.0Vinny was great to work with. They offer a wide selection of flooring options. Prompt and great communication too.
- PNPaul NDec 23, 20255.0Great selection and very helpful staff. Tesh really led from the front to get us exactly the floor we wanted and hooked us up with great pricing. He was there after sales all along to track floor delivery and even after few weeks when we needed further help, truly wonderful customer service with a genuine intention to help!
- DBDianne BuhlerDec 22, 20255.0I would highly recommend Exclusive Floors. I was shopping for carpet and asked for some recommendations from the company doing my hardwood floors because I was growing frustrated with other places I had been. From the time | walked in the door, until installation, the experience was seamless, friendly and professional.
- VPVictoria PawluskiDec 19, 20255.0Exclusive Floors -Surrey, is the best Flooring company around. The showroom is beautiful. The selection is extensive. But a company does not obtain greatness without key staff members. Tesh Arora, is one of the reasons for their greatness. He is the BEST salesman I have ever met in my 71 years on this planet. His product knowledge, and his patience in helping me find the right flooring for a two story new Church build was extremely appreciated. Tesh always put his best efforts into helping me, even on his days off. He is very dedicated and loyal to his job. The end result is a beautiful new Church that is very welcoming in design and very aesthetically pleasing to the eyes. Many many thanks to Exclusive Floors and to the #1 Sales Rep. Tesh Arora. God Bless you all. Victoria Pawluski for Fleetwood International Church in Surrey BC.
- JJJosephDec 16, 20255.0We worked with Exclusive Floors, and they did an incredible job. Our kitchen and living room previously had poorly done laminate flooring due to unprofessional workmanship. Thanks to Tesh, who took great ownership of the situation, an expert was brought in to walk us through the process and explain how it could be better. Noel and Brian did an amazing job with the installation, and we are extremely happy with the results. I would definitely work with them again in the future without hesitation.
Frequently Asked Questions About Exclusive Floors
What services does Exclusive Floors provide?
Exclusive Floors offers flooring and tile services, including specialized installation and project management throughout the Lower Mainland and Fraser Valley of British Columbia.
Where is Exclusive Floors located?
Exclusive Floors is located at 5550 Panorama Dr, Surrey, BC, V3S 1B7, Canada.
What are the operating hours of Exclusive Floors?
They are open Monday to Friday from 8:30 AM to 5:00 PM, and on Saturdays and Sundays from 10:00 AM to 4:00 PM.
How can I contact Exclusive Floors?
You can call them at +16045759550 or email kalen@exclusivefloors.com.
Does Exclusive Floors have an online presence where I can see their offerings?
Yes, you can visit their website at https://www.exclusivefloors.com/, their Facebook page at https://www.facebook.com/ExclusiveFloors, or their Instagram @exclusive_floors.
What types of flooring can I find at Exclusive Floors?
They supply and install various flooring types, including wood, laminate, tile, and carpet.
What nearby services can help me with interior design planning when visiting Exclusive Floors?
Nearby, Tara Lavoie Design offers interior design and home staging services, which could complement your flooring project at Exclusive Floors.
Are there any convenient rental services near Exclusive Floors for transporting flooring materials?
Yes, the U-Haul Neighborhood Dealer nearby provides truck rentals that can help transport large flooring purchases.
Where can I find a place to eat after visiting Exclusive Floors?
Close to Exclusive Floors, you can find dining options such as Way Back Brew Co., Pizza Hut, Subway, and Nonstop Chicken for a variety of meals after your visit.
How can nearby businesses assist in enhancing my home improvement project alongside Exclusive Floors?
Businesses like Best Quality Kitchen Cabinets and Oray FirePlaces nearby offer kitchen cabinet installation and fireplace services, providing complementary home improvement options.