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About
Kitchen RemodelerKitchen AppliancesKitchen Supply StoreCabinet MakerCountertop Store
Designing or remodeling a kitchen can be a daunting task. Choosing cabinets, counters, appliances, furniture, backsplash, range hood, sink, faucet and lighting requires careful thought. Schedule your consultation today with one of our kitchen planning professionals! We will help you plan the kitchen of your dream. The kitchen is the heart of your home. Don’t leave anything to chance: even the smallest detail counts. RONA love to help you transform your ideas into reality!
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Hours
Frequently Asked Questions About Kitchen Design at RONA
When can you start … and finish?
Once you have submitted the request for a free consultation, one of our installers will contact you within 24 to 48 hours to book an appointment. They will then revise with you the different systems and help you choose the right one that best suits your needs.
After you have chosen the installation service and made your choice, our installer will contact you in the following 24 hours to book an appointment to schedule the installation and proceed with your project.
For small projects, the work is usually done within a few days. For major projects such as kitchen and bathroom renovations, please allow additional time for essential steps including in-store consultations to create the plan, measuring process, and work order issuance.
Bear in mind that product availability, weather conditions, client availability, and work area conditions may have an impact on project timelines.
How do you ensure that your customers are satisfied?
Throughout the project, we provide constant customer care. Upon project completion, both the installer and customer inspect the work that has been carried out to ensure that it meets the customer’s expectations. If all is approved, the customer signs a work acceptance form. Finally, we contact each customer after the installation is completed asking them to fill out a survey for feedback on the job’s execution.
Are you insured for damage and accidents?
Yes, all RONA installers have liability insurance.
Whom should I call if I have a problem: RONA or the installer?
Please contact RONA’s call centre if your project was a fixed-cost installation: 1-844-454-1454. For a renovation project, please contact the RONA store where the contract was signed.
Do I have to give a deposit?
Yes, a 50% deposit is required when you sign the installation services contract. The remaining 50% must be paid before the work begins. Alternatively, the full amount can be paid when signing the contract.
Are parts and labour covered?
Labour is always under warranty for one year (there are exceptions for certain services). Parts and materials are covered according to the manufacturer’s warranty.
Do you also offer repair and maintenance services?
No, we do not offer such services at this time.
How to choose your kitchen floor?
When it comes to flooring materials in the kitchen, your choices are not limited. Each boasts its own advantages, but unfortunately the good always comes with some sort of bad. Weigh your options and find out which floor is best for you. Learn more https://www.rona.ca/en/workshop/guides/choosing-kitchen-floors
How to Install a kitchen faucet?
A new faucet is a serious upgrade for your kitchen. And when it comes to style and functionality, you really can have it all. The hardest part? Removing the old one, but this project tells you exactly what to do, step-by-step. Learn more: https://www.rona.ca/en/workshop/diy/install-a-kitchen-faucet
How to Paint Kitchen Cabinets?
You don’t need to replace your old kitchen cabinets to give them a fresh new look. A new coat of paint is a quick, easy, and affordable option for both wood and laminate cabinets. Learn More https://www.rona.ca/en/workshop/diy/paint-kitchen-cabinets
Renovating the kitchen: where to start?
The kitchen is the heart of the home. It's where the whole family gathers for meals, for entertaining, doing homework and paperwork, so it's important to make it user-friendly for the entire household. Clever cabinets, spacious work surfaces, practical layout, intelligent equipment and storage: make functionality your goal. Here's the recipe to help you design an ultra-functional kitchen, one that combines practicality and good taste. https://www.rona.ca/en/workshop/guides/planning-your-kitchen-renovation
How can I confirm whether this RONA store provides truck or van rental services?
If truck or van rental is listed as a service on the store’s page at rona.ca, it indicates that the store offers these rental options.
How do I know that truck/van is available for rental at RONA location?
If you see a truck or van parked at the store, that’s the first sign that it’s available for rent. To save yourself a trip, you can call the RONA store’s customer service desk ahead of time to confirm availability. Rentals are offered on a first-come, first-served basis. You can also find the full list of RONA locations offering rentals at the end of this page.
How do I qualify for the vehicle rental?
To rent a vehicle, you must:
> Be at least 21 years old
> Hold a valid full driver’s license (not a graduated license)
> Provide proof of insurance in your name
> Present a major credit card
NOTE: For the Province of Saskatchewan, the customer must be at least 21 years old, have a valid driver’s license.
Do RONA charge deposit for the truck/van rental?
A deposit of $500 for all rentals will be charged before we rent the van to a valid credit card. After inspection deposit will be refunded less the rental fee when customer return the van/truck.
How do I pay for the truck/van rental?
We accept all major credit cards.
Please note that cash, checks, gift cards, money orders, or prepaid visa cards are NOT accepted as payment for vehicle rentals. Store associates do not receive discounts on truck rentals and are charged the same rental fee as the customer.
Do RONA offer insurance for the vehicle rental?
At this time, RONA does not provide rental insurance. You’ll need to use your own liability insurance that covers non-owned vehicle rentals. Please make sure the proof of insurance is under the renter’s name.
What is your return policy for truck / van rental?
Returns are simple! When you bring back the vehicle, we’ll do a quick walkaround inspection and check the fuel gauge. As long as the vehicle is in the same condition and fuel level as when you rented it, you’re good to go.
Are there any other conditions I should know before renting truck/van?
No additional requirements apply. However, if you’d like more details about specific rental conditions, feel free to contact the RONA store where you plan to rent.
What services does Kitchen Design at RONA offer?
Kitchen Design at RONA offers kitchen design and renovation services, including cabinet refacing, countertops, appliances, backsplashes, sinks, faucets, and lighting.
How can I schedule a consultation for my kitchen renovation?
You can schedule a consultation by visiting the Kitchen Renovation page on RONA's website and booking an appointment with their kitchen planning professionals.
What are the operating hours of Kitchen Design at RONA?
The store is open Monday to Friday from 6:00 AM to 9:00 PM, Saturday from 7:00 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM. It also has special holiday hours on November 11, 2025, from 8:00 AM to 6:00 PM.
Do I need to pay a deposit before starting a kitchen renovation project?
Yes, a 50% deposit is required when signing the installation services contract. The remaining 50% must be paid before work begins, or you can pay the full amount upfront.
Is Labor warranty provided for kitchen renovations at Kitchen Design at RONA?
Yes, labor is covered under warranty for one year, with some exceptions. Parts and materials are covered according to the manufacturer's warranty.
Are repair and maintenance services available at Kitchen Design at RONA?
No, Kitchen Design at RONA does not offer repair or maintenance services at this time.
How quickly will I be contacted after requesting a consultation?
An installer will contact you within 24 to 48 hours after you submit your request for a free consultation to discuss your project and options.
What nearby places can I visit around Kitchen Design at RONA in North Vancouver?
Near Kitchen Design at RONA, you can visit the Garden Centre at RONA for gardening needs, Park & Tilford Gardens for botanical enjoyment, and Park & Tilford Shopping Centre for a variety of shopping options.
How can nearby transit or landmarks help me find Kitchen Design at RONA?
Nearby landmarks like the CN Railway / Lynn Creek area and the Pro Desk at RONA building supply store can help orient you. Also, the nearby RONA hardware store is part of the same complex, making it easier to locate.
Are there any nearby food or coffee options when visiting Kitchen Design at RONA?
Yes, nearby you can find Starbucks Canada for coffee, Edo Japan for fast food, The Chopped Leaf for healthy meals, and Booster Juice for smoothies and health drinks, making it convenient to grab refreshments before or after your visit.