Oliver's Services

4.6
126 reviews

About

HVAC ContractorAir Duct Cleaning ServiceChimney Sweep
Discover excellence in HVAC system, chimney, and dryer vent cleaning with Oliver's Services. Our expertise extends to WETT inspections for woodstoves and chimneys, along with installations of manufactured chimneys and stainless steel lining systems in masonry chimneys. Serving both residential and commercial/industrial clients, we ensure top-tier service and satisfaction.

Location

Oliver's Services
4915 North Island Highway, Courtenay, BC
V9N 5Y9, Canada

Hours

Reviews

4.6
126 reviews
5 stars
109
4 stars
4
3 stars
0
2 stars
2
1 star
11

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the professionalism, efficiency, and thoroughness of the service provided by Oliver's, often highlighting the cleanliness left behind after work.

Communication

Many reviews noted excellent communication from the office staff and technicians, including timely updates and responsiveness to inquiries.

Reliability

The business is frequently described as punctual and dependable, with many customers expressing satisfaction with their ability to schedule appointments and have technicians arrive on time.

Customer Experience

Overall, customers reported positive experiences, often mentioning friendly and knowledgeable staff who provided helpful advice and made the process easy.

Mixed Feedback

While most reviews were positive, a few customers reported issues with service reliability and communication, indicating some inconsistency in experiences.
  • MH
    Michael Horgan
    4 days ago
    2.0
    I am disappointed with Oliver's attention to my follow-up needs. They cleaned, very quickly, my wood stove and the 15 feet of pipe that vents the smoke, just before the burning season started. We heat our home with wood. I contacted them when it became apparent that we had a downdraft problem unlike we have ever had before. Some mornings we could not even warm the flue because because the air coming down the pipe would blow out the newspaper we used. Two weeks later a young woman called to say that she was contacting the owner who would contact me. That was more than 3 weeks ago. I haven't heard a peep and the problem continues and we're washing walls and upholstery.
  • NH
    Nancy Halas
    5 days ago
    5.0
    Clear communication, on time, pleasant, professional and they did a great job!
  • MR
    Michelle R
    Dec 1, 2025
    5.0
    We recently purchased a home where Olivers had installed a wood stove 5 years earlier. A minor issue arose on inspection over a 1/2 inch discrepancy on the chimney box related to the weird pitch of our roof. We contacted Oliver's and they took complete ownership of the issue. Richard Oliver came out himself and re installed the chimney to make the small adjustment at no charge, right in the middle of his busy season. As a business owner, Richard stands behind their work, even for new owners 5 years later, and was great to deal with. That is something that matters, especially these days when everything is so expensive. We will use Olivers for future maintenance and would not hesitate to recommend them.
  • JB
    Janice Baker
    Nov 21, 2025
    5.0
    Scott arrived, got to work, and quickly and efficiently cleaned the chimney and left the area very clean. Very happy with the service.
  • GH
    Gloria Herauf
    Nov 20, 2025
    5.0
    We were very happy with the cleaning, and the two techs were terrific. We also appreciated the friendly and helpful responses from the office person. Well done!

Frequently Asked Questions About Oliver's Services

What services does Oliver's Services provide?

Oliver's Services offers HVAC system cleaning, chimney and dryer vent cleaning, WETT inspections for woodstoves and chimneys, and installations of manufactured chimneys and stainless steel lining systems in masonry chimneys for both residential and commercial/industrial clients.

What are the business hours for Oliver's Services?

Oliver's Services is open Monday through Friday from 9:00 AM to 4:00 PM and closed on Saturdays and Sundays.