ServiceMaster Restore of Fraser Valley

4.2
212 reviews

About

Water Damage RestorationFire & Water Damage RestorationDisaster RecoveryFire Disaster RecoveryFlood Disaster RecoveryMold RemovalMold Inspection ServiceFlood Control EquipmentBuilding Restoration Service
24/7 Emergency Disaster Restoration Services. Whether you have experienced property damage due to fire or flood, our emergency response team is here to restore your property & your peace of mind.

Location

ServiceMaster Restore of Fraser Valley
33557 Maclure Road, Abbotsford, BC
V2S7W2, Canada

Hours

Reviews

4.2
212 reviews
5 stars
158
4 stars
10
3 stars
2
2 stars
6
1 star
36

What are people saying?

AI-generated from recent customer reviews

Professionalism

Many customers praised the professionalism and courteousness of the staff, highlighting their responsiveness and attention to detail during stressful situations.

Communication

Several reviews noted issues with communication, including delays in updates and lack of coordination between trades, leading to frustration for some customers.

Timeliness

While some customers appreciated the prompt response times, others reported significant delays in project completion, with some jobs taking much longer than expected.

Quality of Work

Feedback on the quality of work was mixed; while many praised the craftsmanship, others reported subpar work and issues with project management.

Customer Experience

Overall customer experiences varied widely, with some expressing gratitude for the support received, while others reported dissatisfaction with service and management.
  • ME
    Margaret Evans
    1 day ago
    5.0
    Following a burst waterline in my bathroom that resulted in water flowing from the top floor of my townhouse all the way down to the garage, the team with ServiceMaster did an absolutely amazing job repairing and painting my ceiling and walls, replacing the lighting and flooring, and repairing the plumbing in the bathroom. I can't thank them enough for their professionalism, consideration, and timely expertise getting the three-month job done.
  • TB
    Tammy Boyd
    5 days ago
    5.0
    Very professional and quick to get the job done. Excellent team and they let you know what to expect! Definitely will use again and recommend.
  • LW
    Libby Warkentin
    Nov 3, 2025
    4.0
    We had a very good experience with this company. They responded quickly to a leak in our kitchen, troubleshooting and remediating the problem in a timely manner. Once the restoration work began, the trades all showed up when we expected them, were courteous and friendly and did a great job. The cleaners/unpackers Donna and Nancy were particularly helpful and went above and beyond, being very thorough. The one thing that happened was an accidental scraping of our newly refinished floor when the appliances were moved back in which delayed the finish of the project. This was disappointing to say the least, but they noticed it themselves and had the floor resanded and refinished within a week or so and were very apologetic. I would recommend them as a company that is attentive, sympathetic and competent during a stressful time.
  • RL
    Richard Lessing
    Oct 27, 2025
    5.0
    Restore Team I wanted to take the time to share my positive experience with the demo portion of my basement restoration after the water damage. Shane, Dan, and Darcy were absolutely amazing—professional, courteous, and thorough. They made sure I was kept informed and updated throughout the entire process, which I truly appreciated. I would also like to recognize the moving crew, led by Silvino, who was incredibly attentive and ensured that all of our personal items were handled with the utmost care and respect. Sati, Jot, Richard, Kiko, Irish, and Charmaine worked exceptionally hard packing our belongings, and I can’t thank them enough for their dedication and effort. Overall, I’m so grateful that ServiceMaster Restore was able to assist during this very stressful time. Your team’s professionalism, compassion, and attention to detail made the entire experience much less overwhelming. Thank you again to everyone involved for your outstanding service.
  • DW
    D Whitford
    Oct 25, 2025
    5.0
    On the morning of Aug. 27th, we discovered a damp spot on the laundry room floor. Upon further investigation, we could see water was running down from the ceiling and wall to the floor. We immediately called ServiceMaster and were put in touch with Dan Turnbull, a field project manager. We explained our situation, and he suggested a plumber to do the emergency repairs and mitigate the damage. Later that day, Dan arrived on site to inspect the damage and took moisture readings and pictures of the affected areas. Soon afterwards a team showed up with protective floor coverings, fans and dehumidifiers to again mitigate the damage and prevent the growth of mold. The leak was found to be caused from a Poly-B failure in the ceiling between the bottom and upper floors. We decided it would be prudent to remove and replace all the Poly-B in the house, as future failure was bound to happen. Dan Turnbull guided us through all the steps, from plumbing, drywalling, flooring, painting, and finishing. There were times when multiple trades were on site at the same time, we found all of them to be courteous and work well together. In the end, we are happy with the outcome and would recommend ServiceMaster for prompt and efficient repairs. Special thanks to: Levi Johnston and Sammy from Fort Plumbing. We lucked out when we chose your team to do the Poly-B replacement, very professional and personable. Timothy Dobbs and Dan from Stellar Services. The drywalling, painting and finishing from the initial water damage and the multiple repairs for the Poly-B replacement were exceptional. Your ability to work around other trades and keep on schedule is to be commended, and thank you for the extras. Tim Surbey from All About Floors. Kudos to your team for going above and beyond by removing and replacing the appliances to get the new flooring installed. And again, thanks to Dan Turnbull and Jennifer Fulton at ServiceMaster.

Frequently Asked Questions About ServiceMaster Restore of Fraser Valley

What services does ServiceMaster Restore of Fraser Valley offer?

ServiceMaster Restore of Fraser Valley provides disaster restoration services including water damage restoration, fire damage restoration, mold removal, and emergency recovery services.

Are emergency restoration services available outside of regular business hours?

Yes, emergency restoration services are available 24/7 every day of the week to assist you during any disaster.