Many customers praised the professionalism, friendliness, and knowledge of the technicians, highlighting their clear communication and willingness to explain issues.
Quality of Work
Technicians consistently delivered thorough and effective repairs, with several customers noting successful resolutions to their garage door problems.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling that quotes were high or that there was pressure to purchase unnecessary services.
Mixed Experiences
While many reviews were positive, a few customers reported negative interactions, particularly regarding perceived condescension or pressure tactics from some representatives.
DT
Drew Trimakas
Dec 24, 2025
2.0
I was disappointed with A1. Our spring broke and the door came off track. Although the customer service was ok, and they got someone out quickly, the tech gave up on repairing our doors right away, told us our doors and hardware were failing, and essentially told us we needed new ones. Our quote for 2 doors was anywhere between 20-36k. We also felt pretty pressured to move forward.
A different owner/operator came out the next day. He told us we still had plenty of life in the doors. He got the tracks re-aligned, replaced the cables, lubricated all the hardware, replaced both springs, and re-programmed the doors. Back to smooth operation. All for $488 dollars.
Get a second opinion before going with A1.👌
DB
David Baba
Dec 20, 2025
1.0
Dealing with A1 Garage Doors issue was a headache. They installed an opener on my existing garage door and completely failed to ensure the door was balanced. When it started reversing after just a few weeks, their representative was outright condescending and dismissive, insisting it wasn’t their problem. Sure, they waived the call-out fee after some argument, but they still made it clear I’d be on the hook for any further costs. The whole experience left me beyond frustrated. I don’t know if this is A1 per se they have always been polite but the rep I spoke to talked down to me and basically implied I was being childish.
CF
Cecelia Fresh
Dec 8, 2025
5.0
We had an opener installed for our third bay. Wes Chapman, the tech, was outstanding! Very knowledgeable, and thorough. He also made some repairs for our main bay door and opener. He worked tenaciously for several hours. This company is very lucky to have him as an employee. Our hope is that he is well taken care of and thrives in his profession.
KL
Karin Lorentzen
Dec 4, 2025
5.0
Everyone at A1 Garage Door Service was very professional and helpful. The technicians who installed new parts for my garage door opener were friendly, skillful, and concerned with customer satisfaction.
MT
Melissa Tomlinson
Nov 2, 2025
1.0
I needed simple weather stripping for my garage door, and the opener wasn’t working properly. The tech quoted me $675 just for the weather stripping, then immediately started pushing me to replace the entire door and opener, without even climbing a ladder to look at the opener. When I mentioned how high the prices were compared to other companies I’ve used, he told me, “We can charge more because of our size, we’re the Verizon of garage doors.”
Well, I’ll be saving my money and finding the Cricket of the garage door world instead. Complete waste of a visit.
Frequently Asked Questions About A1 Garage Door Service
What services does A1 Garage Door Service offer?
A1 Garage Door Service is a garage door supplier, providing products and services related to garage doors.
Where is A1 Garage Door Service located?
A1 Garage Door Service is located at 7949 E Lakeside Pkwy, Tucson, AZ 85730, USA.
What are the operating hours of A1 Garage Door Service?
A1 Garage Door Service is open daily from 4:00 AM to 8:00 PM.
When was A1 Garage Door Service established?
A1 Garage Door Service was established in 2007.
How can I contact A1 Garage Door Service?
You can contact A1 Garage Door Service by phone at +1 520-201-1815.
What automotive repair shops are near A1 Garage Door Service?
Nearby automotive repair shops include Ramberson Auto, Auto Dynamic Specialists, and Korey's Lakeside Auto Repair, which can be convenient if you need vehicle services while visiting the area.
Are there car dealers close to A1 Garage Door Service?
Yes, nearby car dealers include Even Par Auto Sales, Sand & Street Motorsports, Lakeside Auto Sales, and Uturn Auto LLC. Customers can visit these dealers if they are looking to buy or consult about vehicles.
Can I find pet services near A1 Garage Door Service?
Yes, there are pet services nearby including Start Pawsitive Dog Training and Luxury Pet Boutique and Grooming, which offer dog training, grooming, and pet sitting services.
Is there a place nearby where I can get my garage or home plumbing and heating serviced?
Right Now Plumbing and Heating, located near A1 Garage Door Service, offers plumbing, HVAC services, and contracting if you need assistance with those areas.
Are there any nearby fitness or active life centers around A1 Garage Door Service?
Yes, Old School Gym and Combative Edge Krav Mga Self Defense and Fitness are close by, offering gym facilities and martial arts/fitness instruction for your active lifestyle needs.