A1 Garage Door Service

4.9
687 reviews

About

Garage Door Supplier

Location

A1 Garage Door Service
7949 E Lakeside Pkwy, Tuscon, AZ
85730, United States

Hours

Reviews

4.9
687 reviews
5 stars
662
4 stars
12
3 stars
2
2 stars
4
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the professionalism, friendliness, and knowledge of the technicians, highlighting their clear communication and willingness to explain issues.

Quality of Work

Technicians consistently delivered thorough and effective repairs, with several customers noting successful resolutions to their garage door problems.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, feeling that quotes were high or that there was pressure to purchase unnecessary services.

Mixed Experiences

While many reviews were positive, a few customers reported negative interactions, particularly regarding perceived condescension or pressure tactics from some representatives.
  • DT
    Drew Trimakas
    Dec 24, 2025
    2.0
    I was disappointed with A1. Our spring broke and the door came off track. Although the customer service was ok, and they got someone out quickly, the tech gave up on repairing our doors right away, told us our doors and hardware were failing, and essentially told us we needed new ones. Our quote for 2 doors was anywhere between 20-36k. We also felt pretty pressured to move forward. A different owner/operator came out the next day. He told us we still had plenty of life in the doors. He got the tracks re-aligned, replaced the cables, lubricated all the hardware, replaced both springs, and re-programmed the doors. Back to smooth operation. All for $488 dollars. Get a second opinion before going with A1.👌
  • DB
    David Baba
    Dec 20, 2025
    1.0
    Dealing with A1 Garage Doors issue was a headache. They installed an opener on my existing garage door and completely failed to ensure the door was balanced. When it started reversing after just a few weeks, their representative was outright condescending and dismissive, insisting it wasn’t their problem. Sure, they waived the call-out fee after some argument, but they still made it clear I’d be on the hook for any further costs. The whole experience left me beyond frustrated. I don’t know if this is A1 per se they have always been polite but the rep I spoke to talked down to me and basically implied I was being childish.
  • CF
    Cecelia Fresh
    Dec 8, 2025
    5.0
    We had an opener installed for our third bay. Wes Chapman, the tech, was outstanding! Very knowledgeable, and thorough. He also made some repairs for our main bay door and opener. He worked tenaciously for several hours. This company is very lucky to have him as an employee. Our hope is that he is well taken care of and thrives in his profession.
  • KL
    Karin Lorentzen
    Dec 4, 2025
    5.0
    Everyone at A1 Garage Door Service was very professional and helpful. The technicians who installed new parts for my garage door opener were friendly, skillful, and concerned with customer satisfaction.
  • MT
    Melissa Tomlinson
    Nov 2, 2025
    1.0
    I needed simple weather stripping for my garage door, and the opener wasn’t working properly. The tech quoted me $675 just for the weather stripping, then immediately started pushing me to replace the entire door and opener, without even climbing a ladder to look at the opener. When I mentioned how high the prices were compared to other companies I’ve used, he told me, “We can charge more because of our size, we’re the Verizon of garage doors.” Well, I’ll be saving my money and finding the Cricket of the garage door world instead. Complete waste of a visit.

Frequently Asked Questions About A1 Garage Door Service

What services does A1 Garage Door Service offer?

A1 Garage Door Service is a garage door supplier, providing products and services related to garage doors.

Where is A1 Garage Door Service located?

A1 Garage Door Service is located at 7949 E Lakeside Pkwy, Tucson, AZ 85730, USA.