Pioneer Plumbing

Reviews

• KL

  Karen Lemoine

  3 days ago
  5.0
  He was nice, attentive and knowledgeable and showed us everything and made sure we knew what was wrong and fixed it for us
• SF

  Susan Fuller

  Apr 3, 2026
  5.0
  Daniel Ramos installed a water conditioner system. He was hard working, efficient, and made sure it worked properly. We are happy with the system and the installation.
• BL

  Bret Limbaugh

  Apr 3, 2026
  5.0
  Aaron and Zack did a fantastic job installing new toilets could not be happier with their work and professionalism. Great guys and great company.
• GC

  Gail Cordeiro

  Apr 2, 2026
  5.0
  Daniel and Zack did a great job changing out my whole house water filter. Pretty good job of cleaning up afterwards. Now waiting for the system to be acceptable for use, shouldn't take long.
• GM

  G Moore

  Mar 5, 2026
  1.0
  Our Navien tankless hot water heater was leaking at the bottom of the tank. Wanting to determine if the warranty was still good, a call was made to Pioneer Plumbing that installed the unit. A call was made to Pioneer Plumbing who installed the unit. The person who took the call instructed me to get the model number and call Navien directly. Got the information and called Navien directly. They informed me that I had to have a contractor contact them. They do not accept calls from the public. I called Pioneer Plumbing to inform them that a professional contractor would need to call them. Pioneer set up an appointment on 1/19 to have techs come out and diagnosis the problem. They thought it was a hose issue and a charge of $189.00 was due for the diagnosis. The office was notified that all calls were to come to my phone number as the owner was located in the middle of the Atlantic Ocean and would NOT be able to receive any phone calls. The office called the owner anyway. The owner texted me that a phone number appeared on her phone. I made a call to the office and they gave me a run around. They said the hose had to be ordered. Don't think it ever was ordered. Chino was sent out for a secont time on 2/17 with information that it could be the O ring. Thanks to Chino, he fixed the O ring tested it out and it is no longer leaking. The charge for this 20 minute fix was $280.00. Chino called several people to see if he could charge less but was told NO! On 2/17, the GM of Pioneer Plumbing reached out to me. I explained several issues that I was unhappy with and he said he'd check things out and get back to me. It is now March 4th and NOTHING! Think it could have been fixed with the first diagnosis.

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