These guys have been responsive, reliable, honest, and efficient. I appreciate that they always take the time to answer my questions thoroughly.
PS
Paul Samorano
Sep 26, 2025
5.0
Great team they got us up and running with a new system after our compressor went out.
AW
Angie Walker
Sep 1, 2025
5.0
Thank you very much to Serrano Heating and Air. If you join their club, it's a 15% discount on their services. The club price includes twice a year inspection and service to your HVAC unit.
The owner is very flexible and will work with you for service.
I needed a refrigerant top off and it was less than half of what another Company's technician tried to charge. This is a very honest and fair company with their pricing! They also did NOT charge a service charge to top off my refrigerant.
KF
K Frost
Aug 29, 2025
5.0
I called Serranos after another HVAC company tried to gouge me on freon to recharge my AC. I could tell they were a class act organization from the first call. I spoke to Roman who was very nice and gave me a quote over the phone on the freon. When Avrie came out the following morning, he explained that the freon would likely only last a day – if that. I knew my 33 year old AC needed to be replaced. I asked him to get me a bid to replace it, but I wanted to change the type of system I had. He quoted a price, and I accepted. After the unit I wanted was delivered and, on the roof, Roman called to tell me I would be better off going a different direction. He was right. They swapped the units with no additional cost to me. They sold me a better unit at the same price. Roman and Avrie worked hard to get the unit installed as quickly as possible. I had no hesitations leaving them with access to my home while I was working. The unit was installed about 3 months ago and I am so happy with the new system. My electric usage is half of what it was for the same months last year. After researching the system, I have now, I am aware of what a great deal I received from Serranos. I will never call another company to work on my HVAC system. This company and the employees are truly amazing, honest, hard working and extremely nice to work with. This organization truly takes pride in their work and the service they provide to their customers. Thank you Serranos, you’re tops in my book!
JJ
Jesus
Aug 12, 2025
5.0
I can't say enough good things about the owner and his crew. Professional, courteous, kind, understanding, generous, selflessness, outstanding gentleman. I have never felt more faith and trust in any company or their repairmen than I do with Roman and his crew. They have always answered the call and saved us from this Arizona heat. Not only us, but my mother as well. They installed a whole new system for her and have kept up with it to make sure it works correctly. Such good people. They will have us as customers and friends for life. Thank you and God bless you!
Frequently Asked Questions About Serrano's Heating & Cooling LLC
What services does Serrano's Heating & Cooling LLC provide?
Serrano's Heating & Cooling LLC offers heating, ventilation, and air conditioning (HVAC) services including installation, repair, and maintenance.
Where is Serrano's Heating & Cooling LLC located?
Their address is 6902 North Camino Martin, Suite 140, Tucson, AZ 85741, USA.
What are the operating hours of Serrano's Heating & Cooling LLC?
They are open 24 hours a day, every day of the week.
Since when has Serrano's Heating & Cooling LLC been serving Tucson?
They have been serving Tucson since September 5th, 2006.
Which brands does Serrano's Heating & Cooling LLC work with?
They work with brands like American Standard and Mitsubishi.
What payment methods are accepted by Serrano's Heating & Cooling LLC?
They accept American Express, Cash, Check, Discover, Financing, Invoice, Mastercard, and Visa.
Do I need to make an appointment to use Serrano's Heating & Cooling LLC services?
No, appointments are not required to use their services.
Which cities and areas does Serrano's Heating & Cooling LLC serve?
They serve Tucson, Marana, Red Rock, Oro Valley, Vail, Casas Adobes, Tanque Verde, Flowing Wells, Picture Rocks, Valencia West, Mt Lemmon, Avra Valley, Rita Ranch, Saddlebrook, South Tucson, Willow Canyon, Rancho Del Lago, and Dove Mountain Resort areas in Arizona.
What nearby businesses are close to Serrano's Heating & Cooling LLC that I can visit?
Nearby businesses include MVP Air Conditioning for additional HVAC services, Mai Thai Coffee for a meal or smoothie, and Catalina Brewing Company if you're interested in breweries or beer bars.
How can nearby locations help me when visiting Serrano's Heating & Cooling LLC?
You can visit nearby places like Ina Road Self Storage if you need storage solutions, or stop by Rainbow International of Tucson for water damage restoration services. Additionally, ShowBiz Academy of Dance is nearby if you're interested in performing arts after an appointment.
Are there any nearby fitness or activity centers close to Serrano's Heating & Cooling LLC?
Yes, nearby fitness centers include Valor & Virtue Martial Arts Academy and RPP Training Centers gym, great for staying active before or after your visit.