Many customers praised the professionalism, courtesy, and dedication of the technicians, highlighting their communication and work ethic.
Service Quality
While several reviews noted excellent service and successful repairs, there were also complaints about upselling and misdiagnoses leading to unnecessary costs.
Communication Issues
Numerous customers reported poor communication regarding appointment times and follow-ups, leading to frustration and dissatisfaction.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing high satisfaction while others reported significant issues, particularly with service completion and billing.
JG
Jose Gallegos-Delgado
Feb 19, 2026
5.0
Francisco (Junior) Acosta and his team J and Ian did amazing job did an absolutely exceptional job at our home. They were here for over a week because we had a lot of issues that needed to be fixed, and he handled everything with professionalism and dedication. They arrived early in the morning and stayed late into the evening to make sure the work was completed correctly.
Every day, they took the time to explain what he worked on and what was still pending, which we really appreciated. They are a very polite, respectful, and hardworking young men. Their work ethic and attention to detail truly stood out.
If you need plumbing work done, I highly recommend requesting Junior, Ian and J. They did an AMAZING job! 👏
KM
Kevin Mein
Feb 17, 2026
5.0
Carlo was Great! Polite, Professional, and knowledgeable. Working with him was a pleasure. Hang on to this guy!
JB
Jerry Braun
Feb 13, 2026
5.0
Roto Ranger to the rescue again
We used to use them on iur Ranque Verde Casita rentals always reasonable roto rooting and now they did a great job at our house in Tucson CC
Alcaro Q was super smart and hard working and 5 star !
AV
Ardy Valenzuela
Feb 6, 2026
1.0
Do not use this company. I called rooter ranger out because my washer was backing into my shower. He came out. It turns out the pipe did in fact collapse underneath my flooring. This is true. He started the repair. We submitted everything to the insurance company but he did not complete the repair. Instead he said the problem was not resolved even though he did not repair underneath my shower which is where it was backing up. He promised me that everything would be submitted to the insurance company. The bill that was submitted into the insurance company for the second repair was not properly itemized. Instead, it was exactly the same as the first one and my insurance denied it because of duplicate billing. When reaching out they're stating that they have set rates. No one from rooter ranger is trying to help me get the situated and now I'm stuck with a bill that's over $12,000. I don't have $12,000 and now I have to figure out what to do because my insurance will not pay it. Do not use this company, I truly believe that he did not fully finish the job the first time around so he could get a second billing out for the company. In return I am the one paying the price for this
QA
Quinlan Ammons
Feb 3, 2026
4.0
Quick and efficient! My only issue was when I spoke to someone on the phone, I explained exactly what was going on and it was confirmed that I should not be charged over the $33. Anything more would be confirmed before they continue and charge more. I understand the people at the office may not know as much as the techs. But when the Tech got going, he explained that price is for kitchen sinks trap clean outs that are “easy” and not the main drain like I had tried to ensure before they came. Only thing is that everything was open and easy to access, he didn’t even step a foot in the house. He claimed he didn’t know which way to go at first and went both directions for clean out, which didn’t make sense as it’s one entry point between my house and street, it was obviously blocked towards the street, but whatever. It was only about $15-$20 more but I know that could throw some people off. I was decently happy other than the “possible roots” (even when no objects came out) so he wanted to get a camera down there but I saw no reason.
Rooter Ranger is open 24 hours a day, 7 days a week.
Where is Rooter Ranger located?
Rooter Ranger is located at 1551 S Eastside Loop Suite #181, Tucson, AZ 85710, USA.
How can I contact Rooter Ranger for plumbing services?
You can contact Rooter Ranger by phone at +1 520-605-0547 or email at book@rooterranger.com.
What type of services does Rooter Ranger provide?
Rooter Ranger provides plumbing services and operates as a contractor with HVAC services as well.
When was Rooter Ranger established?
Rooter Ranger was established in 1960, having decades of experience in plumbing services.
Is there a website where I can learn more about Rooter Ranger?
Yes, you can visit their website at https://www.rooterranger.com/ for more information.
What nearby services are available for home improvement around Rooter Ranger?
Nearby, you can find Royalty Renovation and BP Remodeling, both offering contractor and home improvement services that complement Rooter Ranger's plumbing.
Are there any nearby cleaning or restoration services close to Rooter Ranger?
Yes, Tucson Mold Removal Pros, Arizona Mold, and Steamy Concepts Carpet Cleaning provide cleaning and damage restoration services nearby, useful for comprehensive home maintenance.
Which nearby places of worship are close to Rooter Ranger?
Nearby churches include Palo Verde Church of Christ, Tucson Reformed Baptist Church, Iglesia Bautista Reformada de Tucson, and AbideOne Ministries, providing various religious services in the area.
What are some nearby businesses that may assist customers with home systems and repairs?
Customers can find Amanti Electric, LLC for electrical needs, Varitech Commercial Services for HVAC and appliance repairs, and Fletcher Roofing for roofing services near Rooter Ranger.
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