Many customers praised the technicians for their professionalism, friendliness, and efficiency in resolving plumbing issues.
Communication
There were mixed reviews regarding communication, with some customers appreciating timely updates while others reported poor follow-up and lack of response.
Pricing Transparency
Several customers expressed concerns about upselling and misleading pricing, feeling that advertised rates were not honored or that they were pressured into unnecessary services.
Response Time
Customers generally noted quick response times, especially for emergency situations, which was a significant positive aspect of the service.
Customer Service
While some reviews highlighted excellent customer service experiences, others reported frustrations with unresponsive staff and unresolved issues.
JB
Jerry Braun
5 days ago
5.0
Roto Ranger to the rescue again
We used to use them on iur Ranque Verde Casita rentals always reasonable roto rooting and now they did a great job at our house in Tucson CC
Alcaro Q was super smart and hard working and 5 star !
AV
Ardy Valenzuela
Feb 6, 2026
1.0
Do not use this company. I called rooter ranger out because my washer was backing into my shower. He came out. It turns out the pipe did in fact collapse underneath my flooring. This is true. He started the repair. We submitted everything to the insurance company but he did not complete the repair. Instead he said the problem was not resolved even though he did not repair underneath my shower which is where it was backing up. He promised me that everything would be submitted to the insurance company. The bill that was submitted into the insurance company for the second repair was not properly itemized. Instead, it was exactly the same as the first one and my insurance denied it because of duplicate billing. When reaching out they're stating that they have set rates. No one from rooter ranger is trying to help me get the situated and now I'm stuck with a bill that's over $12,000. I don't have $12,000 and now I have to figure out what to do because my insurance will not pay it. Do not use this company, I truly believe that he did not fully finish the job the first time around so he could get a second billing out for the company. In return I am the one paying the price for this
AS
A&J Sandoval
Feb 4, 2026
5.0
We've now used Rooter Ranger a couple of times and have yet to be disappointed. Their rate have been fair and they have done a great job each time they have come out!
QA
Quinlan Ammons
Feb 3, 2026
4.0
Quick and efficient! My only issue was when I spoke to someone on the phone, I explained exactly what was going on and it was confirmed that I should not be charged over the $33. Anything more would be confirmed before they continue and charge more. I understand the people at the office may not know as much as the techs. But when the Tech got going, he explained that price is for kitchen sinks trap clean outs that are “easy” and not the main drain like I had tried to ensure before they came. Only thing is that everything was open and easy to access, he didn’t even step a foot in the house. He claimed he didn’t know which way to go at first and went both directions for clean out, which didn’t make sense as it’s one entry point between my house and street, it was obviously blocked towards the street, but whatever. It was only about $15-$20 more but I know that could throw some people off. I was decently happy other than the “possible roots” (even when no objects came out) so he wanted to get a camera down there but I saw no reason.
RA
Rosa Amphayvong
Jan 23, 2026
5.0
I own 8 rental units. Two were backed up very badly. Turned out the sewer line was plugged by a tree root. They used the camera and verified the damage. The price they quoted was reasonable. They also cleared the shower drain in my two other units.
They showed up the same day I called and no "emergency" surcharge. I will use them again in the future.
Rooter Ranger is open 24 hours a day, 7 days a week.
Where is Rooter Ranger located?
Rooter Ranger is located at 1551 S Eastside Loop Suite #181, Tucson, AZ 85710, USA.
How can I contact Rooter Ranger for plumbing services?
You can contact Rooter Ranger by phone at +1 520-605-0547 or email at book@rooterranger.com.
What type of services does Rooter Ranger provide?
Rooter Ranger provides plumbing services and operates as a contractor with HVAC services as well.
When was Rooter Ranger established?
Rooter Ranger was established in 1960, having decades of experience in plumbing services.
Is there a website where I can learn more about Rooter Ranger?
Yes, you can visit their website at https://www.rooterranger.com/ for more information.
What nearby services are available for home improvement around Rooter Ranger?
Nearby, you can find Royalty Renovation and BP Remodeling, both offering contractor and home improvement services that complement Rooter Ranger's plumbing.
Are there any nearby cleaning or restoration services close to Rooter Ranger?
Yes, Tucson Mold Removal Pros, Arizona Mold, and Steamy Concepts Carpet Cleaning provide cleaning and damage restoration services nearby, useful for comprehensive home maintenance.
Which nearby places of worship are close to Rooter Ranger?
Nearby churches include Palo Verde Church of Christ, Tucson Reformed Baptist Church, Iglesia Bautista Reformada de Tucson, and AbideOne Ministries, providing various religious services in the area.
What are some nearby businesses that may assist customers with home systems and repairs?
Customers can find Amanti Electric, LLC for electrical needs, Varitech Commercial Services for HVAC and appliance repairs, and Fletcher Roofing for roofing services near Rooter Ranger.
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