Customers reported a mix of experiences, with some praising the professionalism and efficiency of technicians, while others experienced upselling tactics and misdiagnoses.
Communication
Many reviews highlighted poor communication regarding appointment times and follow-ups, leading to frustration among customers.
Response Time
Several customers appreciated the quick response time for emergency services, often receiving help within hours.
Customer Service
Feedback indicated a significant inconsistency in customer service, with some technicians being described as friendly and helpful, while others were noted for rudeness and lack of follow-through.
BS
Brandon Smith
Dec 29, 2025
5.0
Junior did a great job and had it done quick. Thank you
CL
Charlie Leduc
Dec 29, 2025
5.0
On time , knowledgeable and easy to work with
WT
wayne Tucker
Dec 21, 2025
1.0
We had a sewer back up and I needed someone to run a snake. Called them; they gave me an ETA of an hour or so. Then they texted me and said it would be the next morning. The next morning, at 7:30, they said they were on their way. Texted again at 9:30 to say they were on their way. Texted again at 11 to say they were on their way. Finally showed up shortly before noon.
The sewer line is a straight shot with a clean out in the backyard; a clear case for the $97 advertised clean out offer. The technician had to get on the phone with his boss. He suggested, not as simple sneaking but rather a $1400 Hydro jetting. I said, “OK can we try the snake first?” He said, “No, I don’t Think that’s what you need.“ So he refused to do it, packed up and left.
I went to Home Depot rented an augur for 4 hours for $66 And cleared the drain myself.
The advertised “transparent pricing“ is a joke; I waited 18 hours for a guy who’s only job was to upsell me.
RK
Roger King
Dec 18, 2025
5.0
Orlando was awesome very responsive and took care of the tub clog very fast ,
Highly recommended
TS
Thomas sexton
Dec 9, 2025
5.0
I would highly recommend Rooter Ranger, we are very satisfied customers!! We had to get some major work done at our house and we definitely made the right choice. Luis, Jaiden and Alex, along with the rest of the crew, were awesome. They were respectful to the house while they worked, very professional, and displayed excellent craftsmanship. Customers for life!!
Rooter Ranger is open 24 hours a day, 7 days a week.
Where is Rooter Ranger located?
Rooter Ranger is located at 1551 S Eastside Loop Suite #181, Tucson, AZ 85710, USA.
How can I contact Rooter Ranger for plumbing services?
You can contact Rooter Ranger by phone at +1 520-605-0547 or email at book@rooterranger.com.
What type of services does Rooter Ranger provide?
Rooter Ranger provides plumbing services and operates as a contractor with HVAC services as well.
When was Rooter Ranger established?
Rooter Ranger was established in 1960, having decades of experience in plumbing services.
Is there a website where I can learn more about Rooter Ranger?
Yes, you can visit their website at https://www.rooterranger.com/ for more information.
What nearby services are available for home improvement around Rooter Ranger?
Nearby, you can find Royalty Renovation and BP Remodeling, both offering contractor and home improvement services that complement Rooter Ranger's plumbing.
Are there any nearby cleaning or restoration services close to Rooter Ranger?
Yes, Tucson Mold Removal Pros, Arizona Mold, and Steamy Concepts Carpet Cleaning provide cleaning and damage restoration services nearby, useful for comprehensive home maintenance.
Which nearby places of worship are close to Rooter Ranger?
Nearby churches include Palo Verde Church of Christ, Tucson Reformed Baptist Church, Iglesia Bautista Reformada de Tucson, and AbideOne Ministries, providing various religious services in the area.
What are some nearby businesses that may assist customers with home systems and repairs?
Customers can find Amanti Electric, LLC for electrical needs, Varitech Commercial Services for HVAC and appliance repairs, and Fletcher Roofing for roofing services near Rooter Ranger.