Business Details
About
HVAC Contractor
As trusted HVAC and plumbing specialists serving Phoenix and the Valley, your comfort is our specialty! Our customer base has grown expansively since the start of our company in 1985, and it’s all thanks to the stellar workmanship, standards of morality, and exceptional customer care delivered by our technicians. Before you choose, check our reviews! When our customers call, we answer. Recognized as experts at what we do, the Collins Comfort Masters handle every job with the highest level of integrity and professionalism
Location
Hours
Reviews
4.9
10,575 reviews
5 stars
9,938
4 stars
300
3 stars61
2 stars61
1 star
215
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and expertise of the staff, including sales representatives and technicians.
Customer Service
Many reviews highlighted excellent customer service, with staff being described as friendly, helpful, and responsive to inquiries.
Installation Quality
The installation teams received positive feedback for their thoroughness, attention to detail, and cleanliness during and after the installation process.
Communication
Customers appreciated clear communication throughout the process, from initial consultations to post-installation follow-ups.
Pricing Concerns
Some customers expressed concerns about pricing, feeling that certain services were overpriced compared to competitors.
- WJWilliam J5 days ago5.0I recently purchased a HVAC system from Collins Comfort Masters.The entire process went well.Our first contact was with Tim, who came to our home and explained all the different systems available to us, as well, the installation process . He was very professional, well qualified, and took the time to answer all of our questions. Our two installers, Mario and Ammon were excellent. They explained everything involved in the installation process, as well as, keeping us updated throughout. Both were very professional, well-qualified and did an excellent job. Also, I’m impressed by the follow-up by other members of the Collins Comfort team . I highly recommend Collins Comfort Masters for HVAC .
- JJJoe5 days ago5.0We recently had to replace our 22 year old hvac system. I received bids from three companies and went with Collins Comfort based on the unit (Lennox), the price (not the cheapest or the most expensive) and previous experience with Collins. I’m so glad I choose Collins. The crews were on time and very professional. The removal of the old unit and installation of the new system went flawlessly. I highly recommend them. Also, Jared and Taylor were great installers.
- CDCintea DJan 2, 20265.0Outstanding customer service from Sales Representative, office staff and my installer. All went above and beyond. Chris answered my questions quickly, effectively and very knowledgeable. The installer Hunter was very patient and explained everything, worked every minute he was here and even helped with another issue I had a question on. I can’t say enough how impressed I am with this company. Great job and I would will continue to give them my business. Great job.
- RLRob LewisDec 18, 20255.0Dan Dixon / Collins Comfort Masters. Thank you for your professionalism, expertise, and communication through the process. Everyone was on point and worked efficiently to make my install quick and as convenient as it could be. I'm please with the way my Lennox heat pump is operating and I enjoy the ability to control my homes temperature from an App on my phone (very nice). I look forward to reduced electric bills and SRP rebates to follow. Clearly Costco did their homework when they chose Collins Comfort Masters as their representative HVAC vendor. Kudos to the team. Keep doing great work! And Merry Christmas!
- BBBRAD BURGESSDec 17, 20255.0Coady has provided outstanding customer service on multiple occasions. As a manager, he personally assisted me with challenges related to a water softener installation, ensuring every detail was thoroughly addressed and all of my concerns were resolved. More recently, I reached out to him regarding a separate plumbing issue, and once again he was timely, professional, and extremely helpful. He provided a quote and scheduled an appointment within 24 hours of my inquiry. Keep up the great work—it truly does not go unnoticed!
Frequently Asked Questions About Collins Comfort Masters
Do you offer emergency services?
Yes, Collins Comfort Masters provides 24/7 emergency plumbing and HVAC services throughout the Valley.
Are your technicians certified?
Yes, all technicians are NATE-certified, background checked, drug screened, professionally uniformed, and receive ongoing training.
Do you offer emergency plumbing and HVAC services?
Yes, Collins Comfort Masters provides 24/7 emergency plumbing and HVAC services throughout the Valley.
Are the technicians at Collins Comfort Masters certified?
Yes, all technicians are NATE-certified, background checked, drug screened, professionally uniformed, and receive ongoing training.
What are the operating hours of Collins Comfort Masters?
Collins Comfort Masters operates 24 hours a day, 7 days a week.
Where is Collins Comfort Masters located?
Collins Comfort Masters is located at 102 West Julie Drive, Tempe, AZ 85283.
What types of services does Collins Comfort Masters specialize in?
They specialize in HVAC and plumbing services, focusing on customer comfort and professional workmanship.
How can I contact Collins Comfort Masters?
You can reach Collins Comfort Masters by phone at +1 480-212-9208 or visit their website at https://collinscomfort.com/.
Are there any plumbing or HVAC-related businesses near Collins Comfort Masters?
Yes, nearby is All About Water, specializing in plumbing and water treatment, as well as Schiller Heating & Cooling, which offers HVAC services.
Can I access office equipment or business services near Collins Comfort Masters?
Nearby, you'll find Sims Business Systems and SIMS BUSINESS SYSTEMS INC providing office equipment and corporate services.
What are some fitness and wellness options near Collins Comfort Masters?
There are fitness centers like Journey Training, ACTV Wellness, Empower Fitness, and Trainerfit Facilities nearby for your fitness needs.
Is there a convenient junk removal service near Collins Comfort Masters?
Yes, both '1-800-GOT-JUNK? Arizona Central' and '1-800-GOT-JUNK? Phoenix' are located nearby for junk removal and hauling services.