Business Details
About
HVAC Contractor
As trusted HVAC and plumbing specialists serving Phoenix and the Valley, your comfort is our specialty! Our customer base has grown expansively since the start of our company in 1985, and it’s all thanks to the stellar workmanship, standards of morality, and exceptional customer care delivered by our technicians. Before you choose, check our reviews! When our customers call, we answer. Recognized as experts at what we do, the Collins Comfort Masters handle every job with the highest level of integrity and professionalism
Location
Hours
Reviews
4.9
10,531 reviews
5 stars
9,893
4 stars
300
3 stars61
2 stars62
1 star
215
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and expertise of the sales and installation teams.
Communication
Many reviews highlighted excellent communication throughout the process, with staff keeping customers informed and addressing their questions.
Installation Quality
The quality of installation was frequently noted as exceptional, with technicians taking care to ensure everything was done correctly and cleanly.
Pricing Concerns
Some customers expressed concerns about high pricing and upselling tactics, suggesting that costs could be lower elsewhere.
Customer Service Issues
A few reviews mentioned poor customer service experiences, particularly regarding follow-up and responsiveness to issues after installation.
- JGJesse Gabriellini5 days ago5.0We experienced a leak from our water heater, and Nick from Collins Comfort Masters was able to come out within two hours of my initial call to the office to help us fix it. He made recommendations on products and took the time to educate us without making us feel less knowledgeable. Nick was extremely thorough and careful, which we really appreciated. I have had a few different plumbers come to my home, and Nick treated both my home and my family with the utmost respect.
- JKJoe KlevinskasNov 14, 20255.0Mario & Fernando were extremely professional and courteous. They were fast and did not leave any mess. I highly recommend them to do your install Thanks Joe & sandy
- RKRobert keeperNov 13, 20255.0Mario, Ammon,Gabriel and Fernando did removal and new install of 2 HVAC units recently at my address in Gold Canyon. Guys were very professional and thorough. Did a great job overall in tight quarters to work from. Other than minor drywall repair entire job was super. And they told me in advance that the ceiling hatch was very small and likely have to remove a little drywall to remove and install new. Overall terrific job. Thanks Robert Keeper
- BEBeverly EdNov 5, 20255.0Mario and Ammon came by today on time. Introduced themselves and explained what they were going to do..They were very friendly. They did a great job installing the system. Showed pictures of the completed job. Finishing early and did a wonderful job cleaning up. I would highly recommend their team.
- ACAnthony ColluraOct 31, 20255.0I worked with Collins Confort Masters through Costco to replace my HVAC unit and was satisfied with the entire process from the proposal to project installation and completion. Both the sales rep, Victora Malley, and the installers Gabriel & Fernando, were helpful, professional, knowledgeble and informative. I am glad I used them for the replacement of the Lenox 2 stage rooftop unit.
Frequently Asked Questions About Collins Comfort Masters
Do you offer emergency services?
Yes, Collins Comfort Masters provides 24/7 emergency plumbing and HVAC services throughout the Valley.
Are your technicians certified?
Yes, all technicians are NATE-certified, background checked, drug screened, professionally uniformed, and receive ongoing training.
Do you offer emergency plumbing and HVAC services?
Yes, Collins Comfort Masters provides 24/7 emergency plumbing and HVAC services throughout the Valley.
Are the technicians at Collins Comfort Masters certified?
Yes, all technicians are NATE-certified, background checked, drug screened, professionally uniformed, and receive ongoing training.
What are the operating hours of Collins Comfort Masters?
Collins Comfort Masters operates 24 hours a day, 7 days a week.
Where is Collins Comfort Masters located?
Collins Comfort Masters is located at 102 West Julie Drive, Tempe, AZ 85283.
What types of services does Collins Comfort Masters specialize in?
They specialize in HVAC and plumbing services, focusing on customer comfort and professional workmanship.
How can I contact Collins Comfort Masters?
You can reach Collins Comfort Masters by phone at +1 480-212-9208 or visit their website at https://collinscomfort.com/.
Are there any plumbing or HVAC-related businesses near Collins Comfort Masters?
Yes, nearby is All About Water, specializing in plumbing and water treatment, as well as Schiller Heating & Cooling, which offers HVAC services.
Can I access office equipment or business services near Collins Comfort Masters?
Nearby, you'll find Sims Business Systems and SIMS BUSINESS SYSTEMS INC providing office equipment and corporate services.
What are some fitness and wellness options near Collins Comfort Masters?
There are fitness centers like Journey Training, ACTV Wellness, Empower Fitness, and Trainerfit Facilities nearby for your fitness needs.
Is there a convenient junk removal service near Collins Comfort Masters?
Yes, both '1-800-GOT-JUNK? Arizona Central' and '1-800-GOT-JUNK? Phoenix' are located nearby for junk removal and hauling services.