Lumber Liquidators

Reviews

• II

  Isabel

  6 days ago
  5.0
  This store is great and the manager Bob is awesome! I promised him I would write a review after he helped me take care of a return. He definitely takes good care of his customers.
• JL

  Jeff Leader

  Mar 4, 2026
  1.0
  I would would rate lower than1 star if possible. I went into Lumber Liquidators with a plank of my existing laminate flooring I purchased from them about five years ago. I showed the store manager and he said he knew that floor, and he just ordered some for another customer. So I ordered the floor. They told me I would have to pay for shipping because they didn't have it local. They said they would call me with the cost. It took me 3 call to them and about a week but I got the cost. Over $500 for shipping which I agreed to because the flooring would match the existing floor I had installed previously. Next issue, the flooring was supposed to be shipped to my home but it went to their store which they admitted they mistakenly sent it to their location. I then had to pay my installer to pick up one of the two orders because they wouldn't deliver it. They still have part of my order and won't deliver it. The biggest problem came when I got the bigger portion of the order to my home, I noticed the new flooring was wider than the existing floor. I contacted the corporates office where after back and forth over 10 days they said they would not do anything to fix the issue even though their website has the specs of the floor at 8.03 inches wide but when it arrived it is actually 8.5 inches wide. Lumber Liquidators stated since it was a close out I was stuck with a floor that is not the same sizes as advertised on their website. I would recommend to not work with a company that will advertise one size and send you another and not stand behind it.
• JR

  Justin Roberds

  Mar 20, 2025
  5.0
  Emelie was awesome she helped with every part of my selection and helped me pick out the perfect floor for my future purchase.
• JJ

  Jeremiah Moree (JT)

  Aug 24, 2023
  5.0
  polite and helpful
• VL

  Virginia L

  Jan 23, 2021
  5.0
  Great prices, found exactly what I needed. The attendent was very helpful as well. I have used this place on a couple occasions. Would recommend to others!

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