Larson Air Conditioning

4.9
1629 reviews
Technician standing in front of heat pump

About

Air Conditioning ContractorHVAC ContractorAir Quality ConsultantHeating ContractorHeating Equipment SupplierInsulation Contractor
Discover Larson Air Conditioning, Scottsdale's HVAC provider serving Greater Phoenix and specializing in AC unit replacement and ductless installs for residential and commercial. The expert team offers diagnostics, repairs, and maintenance. Contact for HVAC solutions.

Details

  • Requires appointmentNot available
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Larson Air Conditioning
7363 E Adobe Dr, Scottsdale, AZ
85255, United States

Hours

Reviews

4.9
1,629 reviews
5 stars
1,581
4 stars
22
3 stars
4
2 stars
3
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Technicians are consistently described as friendly, professional, and knowledgeable, providing excellent customer service and clear communication.

Technical Expertise

Many reviews highlight the technicians' thoroughness and expertise in diagnosing and resolving HVAC issues, often going above and beyond to explain processes and options.

Timeliness

Customers appreciate the prompt response times for service calls, often receiving same-day service.

Mixed Experiences

While many reviews are positive, there are notable complaints regarding service quality and accountability, particularly related to unresolved issues and communication failures.

Installation Quality

Installation services are generally praised for professionalism and efficiency, with technicians ensuring thorough clean-up after work.
  • JW
    Jeni White
    1 day ago
    5.0
    I liked my previous HVAC provider and still appreciate their excellent duct replacement work. But dang, THESE guys are AWESOME. Travis quickly identified and resolved a very simple issue that the other guys had overlooked in no fewer than 10 visits over a 3-month period. This is the value of domain-specific expertise. He explained the situation clearly, made some good recommendations for the longer term, and shared information I could use to educate myself on the options. Then he charged me a pittance and left all areas as clean as he’d found them or better. All this in a same-day visit, scheduled by Andre after patiently hearing me out over a long phone call. As it turned out, that wasn’t the end of my saga. Travis came back, listened carefully when I described the one workaround I’d discovered, then discussed my situation with the manufacturer. And then he fixed it. A problem I’d had since the day I bought my heat pump almost 3 years earlier… he fixed it. And didn’t charge me for the hours-long visit. You might wonder, what was the problem? The heat pump the other guys had sold me, supposed to be the exact equivalent of the one I was replacing, was single-stage. Not 2-stage, like my old one. All my other equipment was configured to work with a 2-stage system. I also had Larson back to act on the initial recommendations. A quote for duct cleaning, which I ignored, was sent without comment and never mentioned. There was never a hard sell. Travis handled the quotes I requested, did great thorough work, and checked my satisfaction with everything done before leaving. Pricing on this work was reasonable and competitive with earlier quotes from other providers. My HVAC system is running smoothly and quietly, with greater comfort and much greater efficiency than ever before. From a heat pump I had planned on dumping as soon as I could afford to… I now look forward to decades of reliability. Larson is a great find and will be my HVAC provider going forward.
  • SC
    Sarah Cornette
    2 days ago
    5.0
    I recently hired Larson Air Conditioning to fix a thermostat issue, and I couldn’t be more impressed. They were extremely prompt and arrived right away. Damien quickly diagnosed and resolved the problem, then went above and beyond by doing a thorough inspection of both AC units. He also set me up with an app so I can monitor my HVAC system while I’m out of state, which gave me real peace of mind. Damien was professional, knowledgeable, and had an excellent work ethic throughout the entire visit. I highly recommend Larson for any HVAC needs in the Phoenix/Scottsdale area.
  • SS
    stephen
    3 days ago
    5.0
    I had tech Dan Williams assist me today and he exceeded all expectations. I have a Trane packaged a/c heat pump unit on my roof. I was having issues with my heat pump mode recently. I had two prior companies attempt to diagnose and repair the issue. I was left disappointed with the lack of general knowledge and the price I had to pay without actually coming to a definitive solution. Out of frustration and after seeing the positive reviews, I decided to give Larson a call. Dan Williams arrived on time, was very friendly, and put on boot covers before entering the house without me asking. He took his time to conduct a full diagnostic of my system. After that was complete, he presented me with repair options and supporting evidence. There was no pressure on the repair options and transparency on the pricing. The second company I called did a bunch of "stuff" and didn't tell me about the cost until the end. I had to negotiate those things down because I didn't authorize it. Not the way to do business in my book. Needless to say, Dan was able to find the issue, explained everything to me and most importantly resolved the issue. I was so impressed with him that I called Larson while he was still at my home to schedule work for my parents' house. The reviews are well earned and they certainly don't need mine. But I will be using Dan moving forward because of the exceptional knowledge and service he provided. Thanks, Dan!
  • MO
    Michael Oliver
    Dec 24, 2025
    5.0
    Decided to replace an aging HVAC system. Got 4 competing bids and statements of work. We went with Larson Air Conditioning due to the positive reviews, the thorough evaluation and documentation of what was needed and a competitive price. They were very professional throughout the entire process, with good communication. Ish was great in scoping out what was needed and with recommendations and Sam did an outstanding job as a lead on the install. This company is well run and efficient. I would highly recommend, there were no surprises, and Larson is the only company that i solicited that offers a good labor guarantee.
  • NM
    Nathan Maruca
    Dec 18, 2025
    5.0
    I scheduled an HVAC maintenance check on my units purchased from Larson Air Conditioning and had the pleasure of having technician Raegan E. service them. He called within the requested timeframe to confirm his arrival and was considerate enough to check that it wasn’t too late since it was getting dark. The later time worked perfectly for me, and I really appreciated that they followed through rather than rescheduling. From the moment he arrived, Raegan was professional, courteous, and extremely knowledgeable. He thoroughly explained what he would be testing, walked me through the process, and clearly communicated how well our units were holding up. His attention to detail and transparency gave me complete confidence in the condition of our system. When he was finished, Raegan took extra time to answer all of my questions and even showed me pictures of the unit in the attic, which was very helpful and reassuring. It’s rare to find a technician who is both technically skilled and genuinely customer-focused. Overall, this was an excellent experience from start to finish. I highly recommend Larson Air Conditioning and especially Raegan E. for anyone looking for reliable, honest, and top-notch HVAC service. I wouldn’t hesitate to use them again.

Frequently Asked Questions About Larson Air Conditioning

How does an air conditioner work?

An air conditioner cools your Arizona home by removing heat from the indoor air and transferring it outside. It does this through a cycle of compression and expansion of a refrigerant, which absorbs heat from indoor air and releases it outside, resulting in cooler air circulating indoors.

What's the importance of cleaning the condenser coil?

Cleaning the condenser coil is crucial for maintaining the efficiency of your AC system. A dirty coil can restrict heat transfer, causing your AC to work harder and consume more energy. Regular cleaning ensures optimal performance and lower energy bills.