Business Details
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Air Conditioning ContractorHVAC ContractorAir Quality ConsultantHeating ContractorHeating Equipment SupplierInsulation Contractor
Discover Larson Air Conditioning, Scottsdale's HVAC provider serving Greater Phoenix and specializing in AC unit replacement and ductless installs for residential and commercial. The expert team offers diagnostics, repairs, and maintenance. Contact for HVAC solutions.
Details
- Requires appointmentNot available
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.9
1,645 reviews
5 stars
1,597
4 stars22
3 stars4
2 stars3
1 star19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Technicians are consistently described as friendly, professional, and knowledgeable, providing excellent customer service and clear communication.
Technical Expertise
Many reviews highlight the technicians' thoroughness and expertise in diagnosing and resolving HVAC issues, often going above and beyond to explain processes and options.
Timeliness
Customers appreciate the prompt response times for service calls, often receiving same-day service.
Mixed Experiences
While many reviews are positive, there are notable complaints regarding service quality and accountability, particularly related to unresolved issues and communication failures.
Installation Quality
Installation services are generally praised for professionalism and efficiency, with technicians ensuring thorough clean-up after work.
- TVToni ViennaJan 13, 20265.0Larry, Sam, and Joshua were professional, polite, and on-time in replacing two HVAC units. They went above and beyond by helping me change a very high air filter, and swept my flat roof. They wore protective footwear covers in my house. They installed new digital thermostats and ensured I was successful in connecting them to the app. The phone staff was very friendly as well. Highly recommend.
- SRSarah RettigJan 13, 20265.0I give my highest recommendation to Larson AC for anyone needing help with their AC! I’ve been so impressed from start to finish. We had Larry out to do a regular service; he was prompt, very kind and professional, and knowledgeable. Our system was nearing the end of its life, so he got us all set up for a full replacement. He gave us multiple options to choose from and made sure we had all the info we needed to make the best choice for us, and we were scheduled less than a week. Zack and Nick came to do the replacement, and we couldn’t be happier with the results. They were very respectful of our home, kept it clean and were very professional, helpful, and kind. The new system is so much quieter than our old one, and has a very handy thermostat that connects to our phones. They even handle taking away the old system too. I found Larson by looking for companies on Yelp and BBB. I was highly impressed with their ratings and the service we have received from them confirms it; it is clear they hold themselves to a very high standard. We have peace of mind knowing that if we need anything, Larson’s team will take good care of us.
- JWJeni WhiteJan 11, 20265.0I liked my previous HVAC provider and still appreciate their excellent duct replacement work. But dang, THESE guys are AWESOME. Travis quickly identified and resolved a very simple issue that the other guys had overlooked in no fewer than 10 visits over a 3-month period. This is the value of domain-specific expertise. He explained the situation clearly, made some good recommendations for the longer term, and shared information I could use to educate myself on the options. Then he charged me a pittance and left all areas as clean as he’d found them or better. All this in a same-day visit, scheduled by Andre after patiently hearing me out over a long phone call. As it turned out, that wasn’t the end of my saga. Travis came back, listened carefully when I described the one workaround I’d discovered, then discussed my situation with the manufacturer. And then he fixed it. A problem I’d had since the day I bought my heat pump almost 3 years earlier… he fixed it. And didn’t charge me for the hours-long visit. You might wonder, what was the problem? The heat pump the other guys had sold me, supposed to be the exact equivalent of the one I was replacing, was single-stage. Not 2-stage, like my old one. All my other equipment was configured to work with a 2-stage system. I also had Larson back to act on the initial recommendations. A quote for duct cleaning, which I ignored, was sent without comment and never mentioned. There was never a hard sell. Travis handled the quotes I requested, did great thorough work, and checked my satisfaction with everything done before leaving. Pricing on this work was reasonable and competitive with earlier quotes from other providers. My HVAC system is running smoothly and quietly, with greater comfort and much greater efficiency than ever before. From a heat pump I had planned on dumping as soon as I could afford to… I now look forward to decades of reliability. Larson is a great find and will be my HVAC provider going forward.
- SCSarah CornetteJan 10, 20265.0I recently hired Larson Air Conditioning to fix a thermostat issue, and I couldn’t be more impressed. They were extremely prompt and arrived right away. Damien quickly diagnosed and resolved the problem, then went above and beyond by doing a thorough inspection of both AC units. He also set me up with an app so I can monitor my HVAC system while I’m out of state, which gave me real peace of mind. Damien was professional, knowledgeable, and had an excellent work ethic throughout the entire visit. I highly recommend Larson for any HVAC needs in the Phoenix/Scottsdale area.
- SSstephenJan 9, 20265.0I had tech Dan Williams assist me today and he exceeded all expectations. I have a Trane packaged a/c heat pump unit on my roof. I was having issues with my heat pump mode recently. I had two prior companies attempt to diagnose and repair the issue. I was left disappointed with the lack of general knowledge and the price I had to pay without actually coming to a definitive solution. Out of frustration and after seeing the positive reviews, I decided to give Larson a call. Dan Williams arrived on time, was very friendly, and put on boot covers before entering the house without me asking. He took his time to conduct a full diagnostic of my system. After that was complete, he presented me with repair options and supporting evidence. There was no pressure on the repair options and transparency on the pricing. The second company I called did a bunch of "stuff" and didn't tell me about the cost until the end. I had to negotiate those things down because I didn't authorize it. Not the way to do business in my book. Needless to say, Dan was able to find the issue, explained everything to me and most importantly resolved the issue. I was so impressed with him that I called Larson while he was still at my home to schedule work for my parents' house. The reviews are well earned and they certainly don't need mine. But I will be using Dan moving forward because of the exceptional knowledge and service he provided. Thanks, Dan!
Frequently Asked Questions About Larson Air Conditioning
How does an air conditioner work?
An air conditioner cools your Arizona home by removing heat from the indoor air and transferring it outside. It does this through a cycle of compression and expansion of a refrigerant, which absorbs heat from indoor air and releases it outside, resulting in cooler air circulating indoors.
What's the importance of cleaning the condenser coil?
Cleaning the condenser coil is crucial for maintaining the efficiency of your AC system. A dirty coil can restrict heat transfer, causing your AC to work harder and consume more energy. Regular cleaning ensures optimal performance and lower energy bills.
What's the importance of cleaning the evaporator coil?
Cleaning the evaporator coil helps maintain indoor air quality and cooling efficiency. A dirty coil can reduce cooling capacity, increase energy consumption, and even lead to poor indoor air quality due to reduced moisture removal.
Why is a condensate flush needed?
A condensate flush prevents clogs in the drain line, which can cause water damage and mold growth. It's essential for maintaining the proper functioning of your AC system and avoiding costly repairs.
How often should I schedule maintenance for my HVAC system?
In Scottsdale, Arizona, it's recommended to schedule maintenance for your HVAC (heating, ventilation, and air conditioning) system twice per year. Regular maintenance helps ensure the efficiency and reliability of your system, extending its lifespan and preventing potential breakdowns, especially when you need it most.
Typically, homeowners choose to have HVAC maintenance performed in the spring or early summer before the peak cooling season begins. However, scheduling maintenance during the fall is also advisable for those who use heating during the winter months. Regular maintenance includes tasks such as cleaning, tuning, checking for leaks, and ensuring proper airflow. It's a cost-effective way to keep your HVAC system running smoothly and efficiently while avoiding costly repairs down the road.
Keep in mind that some HVAC companies offer maintenance plans that provide scheduled service reminders and additional benefits, such as priority service and discounts on repairs. These plans can help you stay on top of your HVAC system's maintenance needs.
I don't use my heater, does it really need maintenance in Fall?
Yes, it's essential to perform maintenance in the fall, even if you don't use your heater frequently. This ensures that both heating and cooling components are in good shape and, most importantly, in safe operational condition. Regular maintenance helps prevent issues such as carbon monoxide leaks and natural gas leaks, ensuring your HVAC system is ready when needed and avoiding potential problems during the winter months.
How often should an air filter be replaced?
Air filters should typically be replaced in Arizona homes every 30-60 days depending on factors like filter type and household conditions. A clean filter improves indoor air quality and helps your AC system run efficiently.
What is the life expectancy of an AC system?
The life expectancy of an AC system in the Arizona desert climate is around 12-15 years with proper maintenance. Factors such as maintenance, usage, and climate can influence its longevity.
Why do I need my ducts sealed?
Sealing ducts prevents air leaks, ensuring that conditioned air reaches its intended destination efficiently. This helps improve indoor comfort, energy efficiency, and reduces energy bills. Sealed ducts also reduces the amount of dust that gets pulled into the duct system and distributed throughout the home.
What is the purpose of insulation?
Insulation is crucial for regulating indoor temperature. In Scottsdale's hot climate, proper insulation helps keep your home cooler in summer and reduces energy consumption, leading to lower cooling costs.
How much does a service call fee for HVAC repair cost?
In Scottsdale, Arizona, the cost of a service call fee for HVAC repair typically ranges from $79 to $149. This fee covers the technician's travel to your home or business and the diagnostic assessment of your HVAC system. It's important to note that some companies may advertise a "free" service call fee with repairs, or "waived" with approved repair but it's essential to understand that the cost may be incorporated into the repair charges.
The service call fee can vary based on factors such as whether it's during regular hours, after-hours, or on holidays. Additionally, for more complex equipment or intricate problems that require advanced diagnostics, there may be additional costs associated with the diagnostic work.
What services does Larson Air Conditioning provide?
Larson Air Conditioning specializes in AC unit replacement, ductless installs, diagnostics, repairs, and maintenance for residential and commercial HVAC systems.
How often should I schedule maintenance for my HVAC system in Scottsdale, AZ?
It is recommended to schedule HVAC maintenance twice per year, typically in spring or early summer before the cooling season and optionally in fall for heating system checks.
What brands of HVAC equipment does Larson Air Conditioning supply?
Larson Air Conditioning supplies brands including Bosch, Mitsubishi, RunTru, and Trane.
Does Larson Air Conditioning offer after-hours service?
Yes, after-hours service is available Monday to Friday from 5pm to 8pm, and on weekends from 8am to 8pm.
What payment options are accepted by Larson Air Conditioning?
They accept American Express, Apple Pay, Cash, Checks, Contactless Payments, Discover, Financing, Mastercard, Visa, and Zelle.
Where is Larson Air Conditioning located?
Larson Air Conditioning is located at 7363 E Adobe Dr, #101, Scottsdale, AZ 85255, USA.
What are Larson Air Conditioning's hours of operation?
They are open Monday through Saturday from 7:00 AM to 7:00 PM and closed on Sundays.
How can nearby Rooter Ranger help Larson Air Conditioning customers?
Rooter Ranger provides plumbing services nearby, so customers needing plumbing alongside HVAC services can conveniently access trusted providers in the area.
What automotive services are available near Larson Air Conditioning?
Nearby automotive parts and repair services include Pj's Performance, Real Italian Cars North America, Ash Auto Group, and DDW Partners, useful for vehicle maintenance while visiting the HVAC provider.
Are there any medical or wellness centers near Larson Air Conditioning?
Yes, nearby centers include Wellness Within - Integrative Medical Clinic, Scottsdale Ridge Medispa, and Arizona Pain & Posture, offering options for health and wellness services before or after HVAC appointments.