Benjamin Franklin The Punctual Plumber

Reviews

• TM

  Thomas Mello

  4 days ago
  5.0
  As the CEO of A1 Garage Door Service, I have high standards when it comes to home service companies—and Benjamin Franklin Plumbing absolutely delivered. They recently took care of some work at my mom’s house, and I couldn’t be more impressed. From the initial communication to the quality of the work, everything was handled with professionalism, urgency, and genuine care. Their team showed up on time, treated my mom with respect, and went above and beyond to make sure everything was done right. It’s not easy to find companies you can truly trust with your family, but these guys exceeded expectations. If you’re looking for a plumbing company that stands behind their work and puts customers first, I highly recommend them.
• JC

  Jessica Cooley

  6 days ago
  5.0
  Had a random little leak before heading out to work. Was able to get a technician out by lunch time - solid communication. Justin was my tech and not only was he super knowledgeable and was able to find my shower leak - he was super friendly. He didn’t even make fun of me when I said I could cut a hole in my ceiling myself, and then totally was unable to… haha Thanks, Justin!
• JO

  Jennifer Okenwa

  Mar 30, 2026
  5.0
  Eddie was amazing! Courteous, honest and very helpful. He came out and replaced the garbage disposal but also checked a few things around the house that we have on our future to-do list. I didn’t feel pressured to purchase anything I didn’t want and he answered all of my questions. Would definitely recommend his services and will be reaching out to him in the future with any other plumping issues!
• AF

  Arlie Frederick

  Mar 27, 2026
  5.0
  I can’t say enough great things about Brad from Benjamin Franklin Plumbing! He came to our home to perform some much-needed maintenance on our hot water heater, and he did the job flawlessly. Not only was he incredibly professional and thorough, but he also took the time to give us thoughtful advice for future maintenance and repairs. Beyond his skills as a plumber, Brad is just a genuinely great person to talk with—down-to-earth, friendly, and full of good conversation. It’s rare to meet someone who combines expertise with such a warm, approachable personality. If you need plumbing work done and want someone you can trust, go with Brad and Benjamin Franklin Plumbing—you won’t be disappointed! Sincerely The Fredericks
• KA

  Kasim Aslam

  Mar 18, 2026
  5.0
  I’m beyond impressed! Brad came out to help me with a plumbing issue and, honestly, I was bracing for the usual experience, vague answers, inflated pricing, and that subtle pressure to “find something else wrong.” Instead, I got the exact opposite. Brad was sharp, transparent, and clearly knew his craft at a high level. Within minutes, he diagnosed the issue, walked me through what was happening in plain English, and handled it efficiently without turning it into a bigger job than it needed to be. And here’s the part that genuinely caught me off guard, he didn’t charge me. No upsell. No invoice padded with nonsense. Just a professional who showed up, solved the problem, and treated me like a human being instead of a transaction. That level of integrity is rare. In any industry. If you’re trying to decide who to call, stop searching. This is the company. And if you’re lucky enough to get Brad, you’ll understand exactly why I took the time to write this.

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