For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson HVAC is an industry leader in wholesale heating & cooling supply offering the equipment, parts and supplies you need for commercial and residential heating and air conditioning projects in Phoenix, AZ. As HVAC supply professionals, Ferguson associates offer unique advantages over the competition with premium HVAC equipment, parts, tools, product knowledge and business solutions.
Arrived to a line of techs waiting to be helped all while several people behind the counter where standing with their mouth open watching tv, 1 of the girls took forevwe gwtting ready to help anyone, i was looking for adapters to which they offered no help/ insight as to what i needed, she simply pointed to a wall, perhaps they dont have enough knowledge in what they sell and offer.
TR
travis r
Feb 26, 2026
1.0
The employee who sits at the far right of the left counter (I don’t know her name) is consistently rude and unprofessional.
I came in recently looking for a part I had simply overlooked on the shelf. When I asked if they carried it, she snapped at me, pointed sharply, and barked, “It’s right there!” The tone was so abrupt and hostile that I was genuinely shocked.
A coworker who flew in from out of state to help on the same job later told me he had the exact same negative experience with her. At first I gave her the benefit of the doubt and wondered if she might be neurodivergent, but I watched her be perfectly pleasant and helpful to every other customer who came in after me. So it clearly wasn’t a bad day or a disability, it was just directed at me for no apparent reason.
I now avoid her counter completely.
Heads up to everyone else: if you get her, expect short, rude service. Just manage your expectations before you walk in.
JJ
Joshua Jacob
Mar 10, 2021
5.0
Cody took my call like 5-6 times and was super awesome. I really enjoy the staff here. They are laid back, love their job, but are still on top of everything.
Frequently Asked Questions About Ferguson HVAC Supply
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We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
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On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
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Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
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What products and services does Ferguson HVAC Supply offer?
Ferguson HVAC Supply offers wholesale heating and cooling equipment, parts, tools, and supplies for commercial and residential HVAC projects, along with product knowledge and business solutions.
What are the regular business hours for Ferguson HVAC Supply in Phoenix, AZ?
Ferguson HVAC Supply is open Monday through Friday from 7:00 AM to 4:00 PM and closed on weekends.
How can I get after-hours emergency service or delivery from Ferguson HVAC Supply?
For after-hours emergency, will call, or commercial water heater full service delivery, customers should call (800) 217-9480.
What payment methods does Ferguson HVAC Supply accept online?
Online purchases can be made using Visa, Mastercard, and American Express credit cards.
Does Ferguson HVAC Supply offer financing options for commercial customers?
Yes, commercial financing is available through GreatAmerica Financial for qualified applicants.
How can I reset my forgotten password on ferguson.com?
Click 'Forgot Password' on the login page, enter your registered email address, and follow the instructions in the reset email you receive.
What should I do if I change my email address but want to keep using my Ferguson.com account?
Log in using your old email address, then go to 'My Settings' under the 'My Ferguson' tab to update and save your new email address.
Are there nearby places where I can find additional HVAC services or supplies near Ferguson HVAC Supply?
Yes, nearby you can find Air Cold Supply offering HVAC services and commercial industrial supplies, and Modern Flames which provides HVAC and fireplace services.
What nearby businesses could be helpful for contractors visiting Ferguson HVAC Supply?
Contractors may find American Roofing and Waterproofing for roofing and gutter services, and Alliance Industrial Service and Sales for contractor and real estate needs nearby.
Are there parks or recreational spots near Ferguson HVAC Supply where customers can visit?
Yes, Esteban Park and Cholla Industrial Park Phoenix Arizona are nearby parks where customers might relax before or after their visit.
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