Customers consistently praised the technicians for their professionalism, thoroughness, and knowledge during service visits.
Communication
Many reviews highlighted effective communication, including timely notifications about arrival times and clear explanations of services performed.
Customer Service
The business received positive feedback for its friendly and courteous staff, with several customers expressing appreciation for the respectful treatment they received.
Quality of Work
Numerous customers reported satisfaction with the quality of work performed, noting attention to detail and thorough inspections.
Trustworthiness
Several reviews mentioned the company's honesty and lack of hard sales tactics, contributing to a sense of trust among customers.
DW
Dan Wright
2 days ago
5.0
Extent of maintenance performed on A/C units under the annual maintenance plan is impressive and highly valued given the inherent benefit of extending the life of the unit as new units are ridiculously expensive. You will need to travel far and wide to find a service as robust and honest as found with the local family owned WayCool company. I switched service from a nationally owned company recently and could not be happier. The difference is Night and Day
MH
Mark Handzel
4 days ago
1.0
We do not recommend this firm. They were supposed to do an AC system check-up . . . The Technician was more focused on getting my wife to agree to an annual maintenance agreement. We told him we weren’t interested in a pressure sale but wanted a written proposal as well as a report on the condition of our equipment. The Technician said he would follow up with all the information but nothing has ever been sent.
SS
Steve Schmidt
4 days ago
5.0
The plumbing work that I requested was not a routine well defined job. Leslie clearly understood what I wanted because the end result of his work was perfect! Also, my wife really appreciated that the time that water was shutoff was less than expected. Great job Leslie!
SM
Susan Meadows
5 days ago
5.0
This company has great business practices. They confirm appointments and on the day of the appointment they let you know approximately when the tech will arrive. Everyone is friendly and courteous, including the techs. Very happy with their service.
DF
dani fulcomer
Dec 29, 2025
5.0
Way Cool Plumbing & Air was recommended to us by a friend and did not disappoint! Vance and Kris did an excellent job fixing the kitchen plumbing drainage and leak issues in our 1949 Phoenix home. We will recommend these guys and call them back if we need anything in the future!
Frequently Asked Questions About Way Cool Plumbing & Air
What services does Way Cool Plumbing & Air offer?
Way Cool Plumbing & Air provides air conditioning installation and repair as well as plumbing services.
What are the business hours of Way Cool Plumbing & Air?
They are open Monday to Friday from 7:00 AM to 5:00 PM, and on Saturday and Sunday from 7:00 AM to 12:00 PM.
Does Way Cool Plumbing & Air require appointments for their services?
Yes, appointments are required for services at Way Cool Plumbing & Air.
Does Way Cool Plumbing & Air offer onsite services?
Yes, they provide onsite services for plumbing and air conditioning needs.
Where is Way Cool Plumbing & Air located?
They are located at 2328 E Van Buren St Ste 121, Phoenix, AZ 85006, USA.
How can I contact Way Cool Plumbing & Air?
You can call them at +1 480-462-3843 or email service@callwaycool.com. They also have a website at http://www.callwaycool.com/.
Are there any automotive services near Way Cool Plumbing & Air?
Yes, several automotive services are nearby such as D1 Imports (car dealer), ClutchUp Motorsports (automotive repair), and G-Pro Auto Repair.
Can I visit a nearby restaurant after my service appointment?
Yes, La Salsita Mexican Food is a nearby Mexican restaurant where you can enjoy a meal after your visit.
Is there convenient car rental or transportation near Way Cool Plumbing & Air?
Yes, Nu Car Rentals and Enterprise Truck Rental are nearby, and Stay Classy Black Car Service offers limo and taxi services for convenient transportation.
Are there any nearby places where I can get home improvement or contractor services?
Nearby, you can find Redemption Renovations for home improvement and contractor services, and Arizona Pool Fence for fence and gate sales and services.