Many customers praised the professionalism, knowledge, and efficiency of the technicians, highlighting their ability to resolve plumbing issues quickly.
Communication
Customers appreciated the clear communication regarding appointment scheduling and updates on technician arrival times.
Pricing Concerns
Some reviews indicated dissatisfaction with pricing practices, including unexpected charges and upselling tactics.
Customer Support
There were complaints about difficulty reaching management and lack of follow-up from customer service.
Mixed Experiences
While many reviews were positive, there were notable negative experiences regarding specific technicians and service quality.
DB
Delmonta Boaz
1 day ago
1.0
Make sure your drivers have drivers license because this driver literally almost made me runoff of the road trying to hop into the lane that I was driving in, Thank God, I have a Tesla, which automatically since the mistake and hit the brakes, but had I noted my vehicle would be damaged. Unfortunately, Google wouldn’t let me upload the video because I have the video as well
CW
Cameron Wills
3 days ago
1.0
Bizarre business tactics. They send a guy out for free. You say you will go with it. The tech says he will have someone come over right now. He calls someone. I could hear that person say “ go outside “? Like he could see into my house or something? Then I got a review sent to me. So I call them like 4 days later wondering what we are doing? They send I have to sign the agreement. So I do. Then they tell me I have to pay ahead of time??? Not comfortable with that.
Shady!!! Unorganized and not about customers….
LH
Laura Heinstein
4 days ago
5.0
Patrick showed up an hour after I scheduled an appt on a Sunday. My kitchen sink would not drain and Patrick fixed the problem right away. He was professional, courteous and knowledgeable. I would highly recommend Rooter Ranger. Thank you!
HC
Heather Carara
5 days ago
1.0
Not sure if Rooter Ranger is actually in business as there is an answering service that you can't get past to speak to anyone in management. If you have questions, answering service can't help and say they will have someone who actually works at Rooter Ranger call you back but no one ever does. There is no way to actually speak to an employee at Rooter Ranger
JR
Jorge Rodezno
5 days ago
5.0
⭐⭐⭐⭐⭐ Highly Recommend Rooter Rangers!
We had an ongoing issue with a clogged main line connected to the toilet, and after our management company hired multiple plumbers in the past who couldn’t figure it out, we decided to call Rooter Rangers at my friend’s house. That was the best decision we could have made.
Austin Fry was the technician who came out, and he was extremely professional, knowledgeable, and efficient. He diagnosed and unclogged the main line quickly and had everything resolved in less than 20 minutes. After dealing with previous plumbers who couldn’t fix the problem, it was impressive to see someone handle it so confidently and effectively.
Outstanding service from start to finish. We will absolutely be using Rooter Rangers again and highly recommend them to all our friends and family in the Surprise, Arizona area.
Thank you, Austin and the Rooter Rangers team!
Rooter Ranger is a plumbing service provider established in 1960 in Phoenix, AZ.
Where is Rooter Ranger located?
Rooter Ranger is located at 11226 N 23rd Ave, Phoenix, AZ 85029, USA.
What are the operating hours of Rooter Ranger?
Rooter Ranger operates 24 hours a day, 7 days a week.
How can I contact Rooter Ranger?
You can contact Rooter Ranger by phone at +1 480-581-1644 or email at book@rooterranger.com.
Does Rooter Ranger have a website?
Yes, Rooter Ranger's website is http://www.rooterranger.com/.
Are there any other plumbing services near Rooter Ranger?
Yes, Pruitt's Plumbing, Rapid Rooter Plumbing, and Paradise Septic Service are nearby plumbing providers you can consider.
What nearby locksmith services are available near Rooter Ranger?
Rekey Phoenix Arizona, a key and locksmith service, is located nearby Rooter Ranger.
Which nearby places could I visit before or after my plumbing service at Rooter Ranger?
You might visit Just for Kids Therapy for physical or occupational therapy or stop by Arizona Premium Mattress Company for home furnishings, both located nearby.
Is there any nearby automotive service near Rooter Ranger?
Yes, there are several nearby automotive services including Automotive Performance Specialists, Emission Express, and Suiter Automotive.
Does Rooter Ranger offer emergency plumbing services?
While not explicitly stated, Rooter Ranger is open 24/7, which suggests they may offer emergency plumbing services any time.
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