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Renuity

4.7
(312 reviews)

About

Remodeling ContractorBathroom RemodelerShowersWalk In Tubs & Showers
At Renuity Bath, formerly Pacific Bath, we bring KOHLER’s premier bathroom remodeling solutions to homeowners across Phoenix and the surrounding region. Whether you’re considering a sleek shower replacement, a new bathtub, or an accessible bathing option, our team focuses exclusively on bath remodeling to deliver comfort, durability, and timeless design. Every project is backed by KOHLER’s proven quality and a remodeling experience that’s simple and stress-free from start to finish. Licensed and insured AZ ROC 356521.

Details

  • Onsite servicesAvailable

Location

Renuity
2215 W. Lone Cactus Drive, Phoenix, AZ
85027, United States

Hours

Reviews

4.7
312 reviews
5 stars
282
4 stars
8
3 stars
3
2 stars
9
1 star
10

What are people saying?

AI-generated from recent customer reviews

Sales Experience

Customers reported a high-pressure sales approach, with some feeling misled about discounts and pricing.

Installation Quality

Many reviews praised the professionalism and efficiency of the installation teams, highlighting their attention to detail and cleanliness.

Customer Service

While some customers appreciated the follow-up and responsiveness, others expressed frustration over lack of communication and unresolved issues.

Product Satisfaction

Overall, customers were pleased with the quality of the Kohler products, though some felt the value did not match the high prices.

Mixed Experiences

Several reviews indicated a mix of positive and negative experiences, particularly regarding the consistency of service and installation quality.
  • RR
    Reyes Rodriguez
    Feb 17, 2026
    5.0
    Since all the hardware is on the left as user enters, I would prefer the handle on the glass door to be on the left of the sliding door as opposed to it being on the right. Thus, user slides it open using the handle which, by design, is on the right away from the user.
  • BK
    Brian K
    Feb 6, 2026
    5.0
    The product is high end, the quality is top notch and the service is impeccable. No grout to maintain! Highly recommend!
  • DP
    D P
    Jan 28, 2026
    3.0
    My Issue is I plan on getting a walk in tub by kohler because of the life time warranty and quality. I called renuity for a quote, the rep on the phone said they will come out zero obligation. I said No I dont need it because I am not purchasing until the end of the year. I need the cost so I can budget, she said no issue they will come out and give us a quote . I said no again because i dont want sales tactics., She once again assured me no sales simple quote and let us know their product. Ok I finally gave in. ... AND the sales person who came out was fantastic BTW, let us know they give a $3000 Time and travel discount on their first visit and only offer that on their first visit. So the lady on the Phone just lost me $3000 discount!!! I said I am not buying till the end of the year and she sent them out knowing I would lose the discount. I am still purchasing it because of the quality and warranty and my wife needs it medically But I am very frustrated that even after explaining to their Phone Rep she lost me a $3000 discount. if I had know that I would have waiting until December and had them come out for the first time then
  • KN
    Kirk Nelson
    Nov 30, 2025
    5.0
    Had a tub/shower combo removed and walk in shower installed. This was before they were under the Reunity name. There were some issues and I assumed I would just have to live with them because in today’s world I assumed I wouldn’t get decent customer service. After the change to Reunity I was contacted to discuss the issues. A new install team was sent out and everything was redone and fixed. James and Caesar were professional, friendly, knowledgeable and kept us informed on everything they were doing. This company TRULY stood behind their product and their work! I was so impressed that Reunity followed through on their word to make sure we were happy. I would recommend them. I can’t comment on the cost because I didn’t get estimates from anyone else. They carry Kohler products and I liked that and that helped me chose them.
  • DF
    Deb F
    Oct 27, 2025
    5.0
    Great sales representation, Great workmanship and Great communication with the office.

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