Patrick Riley | Isley's Cooling, Heating, Plumbing, & Electrical is a premier service company located in Phoenix, AZ, specializing in high-quality plumbing, electrical, and HVAC services for residential homes. With a dedicated team of skilled professionals, we ensure that your home’s comfort and safety are our top priorities. Our comprehensive offerings include efficient plumbing repairs, dependable electrical solutions, and reliable HVAC installations, replacing, and maintenance to enhance your living space. Trust our years of experience and commitment to exceptional customer service. Choose Patrick Riley | Isley's for your plumbing, electrical, and HVAC needs, and enjoy peace of mind knowing your home is in expert hands.
Details
Requires appointmentAvailable
Credit cardAvailable
Cash onlyNot available
Onsite servicesAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
Patrick Riley | Isley's Cooling, Heating, Plumbing, & Electrical
Technicians are frequently praised for their professionalism, friendliness, and willingness to explain issues clearly to customers.
Technical Expertise
Many reviews highlight the technicians' knowledge and efficiency in diagnosing and resolving issues, with several customers expressing satisfaction with the quality of work performed.
Communication Issues
Some customers reported problems with communication between the main office and technicians, leading to misunderstandings and dissatisfaction.
Pricing Concerns
There are mixed reviews regarding pricing, with some customers feeling that charges are excessive or not transparent, while others appreciate the value of the service provided.
Overall Satisfaction
Despite some negative experiences, many customers express high levels of satisfaction and recommend the company for its reliable service and quality workmanship.
RB
Randy Beheyt
3 days ago
1.0
They made appointment and NEAVER SHOW UP ON TIME they didn’t call when they know they are going to be late they just didn’t CARE call someone else we been fools for 10 years
SP
Sandra Guthrie Paris
5 days ago
5.0
Initial visit was for a plumbing inspection. We found that we had a leak under one of the bathroom sinks. Malan fixed it for us.
We also told him the story behind the loose tub spout. These shower fixture kits are not easily interchangeable. A prior contractor removed the chrome ring and single shower handle. We could not get it back in without a major gap between the fiberglass panel and the chrome escutcheon.
Milan gave us options. You can only do so much with fiberglass panels. Tile might be a better idea sine you can replace the tiles you need to.
Thank you for all of your help Milan.
You are a wealth of knowledge and I know you did all you could do without the panel coming out.
DT
Dan Trimble
Nov 14, 2025
5.0
Were able to identify wire issue due to rodents and recommended a needed Bosch unit at a great savings out the door price for $28K
MM
Michelle Matheus
Nov 11, 2025
5.0
We loved our team that assisted us. We have been going to Patrick Riley for a couple years now. First time around, it was to get a team to check in on our AC unit since our repair team left the state. Then the next time around, we needed to fix our water main because it was calcified shut and leaking water, and we needed to get a bidet installed. Kamil C. was sent out first to review the request and give an estimate for the work, then set up schedules and payment plans. He was a very nice man and was very helpful. The next group was Luis C. and Zachary B. Zachary helped us fix our water main by replacing the pipes and also installed the bidet. He was geeking out with us about the bidet and was very friendly as well as helped review the features. He also helped review our water meter to ensure that we had no leaks and see if we needed to get a landscaper out to fix irrigation. Luis installed our electrical so we could get the bidet in our bathroom, and he did it all without shutting off the power. He was in and out of here really quickly. Everything was seamless, and we really recommend anyone to go to Patrick Riley. Great people and the prices were what I expected for a job like this.
MF
Mark F
Oct 20, 2025
3.0
WARNING. Consider twice before doing air conditioning business with this company. My elderly mom has experienced in her 2 years with Patrick Riley,
1. Several repair visits for her A/C units that were either because of faulty equipment or because of the poor workmanship done during the initial installation.
2. Told her water heater was bad when the air handler unit next to it was the culprit for the noise she was hearing. Out of fear she allowed them to hurriedly talk her in to purchasing a new water heater.
3. Poor quality repair work shown in the attached pictures and still charging her $600 for it.
It's a shame if companies take advantage of the elderly. Especially those on fixed incomes. Not expecting the elderly to dispute them, what companies don't think of is that their children know how to leave reviews and file complaints with the BBB. So why not do the job right the first time, every time? Regardless of who the client is.
*Update: less than a week later, there was resolution to number 3 on the list. A new photo has been added. I'm pleased with the response from both customer service and the technician.
Frequently Asked Questions About Patrick Riley | Isley's Cooling, Heating, Plumbing, & Electrical
What services does Patrick Riley | Isley's Cooling, Heating, Plumbing, & Electrical offer?
They provide high-quality plumbing, electrical, and HVAC services for residential homes, including repairs, installations, replacements, and maintenance.
Where is Patrick Riley | Isley's Cooling, Heating, Plumbing, & Electrical located?
They are located at 1850 E Watkins St, Phoenix, AZ 85034, USA.
What are the business hours for Patrick Riley | Isley's Cooling, Heating, Plumbing, & Electrical?
They operate 24 hours a day, every day of the week.
How can I contact Patrick Riley | Isley's Cooling, Heating, Plumbing, & Electrical?
You can call them at +1 602-638-2465 or email internet@patrickrileyac.com.
Does Patrick Riley | Isley's Cooling, Heating, Plumbing, & Electrical require appointments?
Yes, they require appointments for their services.
What payment methods does Patrick Riley | Isley's accept?
They accept credit card payments and do not require cash-only transactions.
Is Patrick Riley | Isley's Cooling, Heating, Plumbing, & Electrical accessible to people with disabilities?
Yes, they offer wheelchair accessible seating and restrooms.
What nearby HVAC and plumbing service providers are close to Patrick Riley | Isley's?
Nearby similar service providers include US Air Conditioning Distributors and Isley's Cooling, Heating, Plumbing, and Electrical, offering additional options for HVAC and plumbing services.
What automotive services are available near Patrick Riley | Isley's Cooling, Heating, Plumbing, & Electrical?
Nearby automotive services include Scottsdale Collision Center, SCC Aesthetics, Effortless Mobile Auto Services, Dent Wizard, and Powers Automotive Group for auto repair, detailing, car wash, and related services.
Are there any interesting places or amenities close to Patrick Riley | Isley's that customers might want to visit?
Customers might visit nearby locations such as The Creative's Space at SDR for events, ReCreate Life Church for religious services, or Voss Lighting for shopping related to lighting and hardware.