Marvel Building & Masonry Supply, a White Cap company, has been the leading masonry and building materials supplier in the Phoenix area since 1958. Since opening its doors, the company has been a one-stop shop for masonry and landscaping products and a trusted source of advice and expertise to help contractors make customers’ outdoor living dreams a reality.
I use them as little as possible and it’s mostly because of their service. Unfortunately, all the people upfront have poor communication skills, and difficult to do business here. A simple pallet return takes unnecessarily long and a pallet drivers are in no rush to help forget about timely deliveries to it’s usually two weeks out for any paver not in stock. It’s like anything else, you’re only around until people find alternate options really nothing compelling to keep my business here— the end.
JJ
Jauslyn
Oct 3, 2025
1.0
I called and this girl named Kaylee I think. She was immediately rude right off the bat. There was no greeting, no professionalism, just attitude from the start. It felt like I was bothering her by simply calling with a question. Customer service should make people feel welcome, not dismissed. Definitely not getting my business if she is there.
MZ
Michele Zoerb
Nov 24, 2020
5.0
Great customer service and very helpful.
JM
James Martin
May 23, 2019
1.0
Extremely rude employees from the counter to the loaders.