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For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson Waterworks delivers quality products and innovative solutions across the water, sanitary sewer and stormwater management industries. As one of the nation’s largest waterworks supply companies, Ferguson puts your needs first. Everyday, public and private water sewer authorities, utility contractors, public works/line contractors and heavy highway contractors count on Ferguson because of our world-class service.
Frequently Asked Questions About Ferguson Waterworks
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What products and services does Ferguson Waterworks provide?
Ferguson Waterworks delivers quality products and innovative solutions across the water, sanitary sewer, and stormwater management industries, serving public and private water sewer authorities, utility contractors, and heavy highway contractors.
What are the operating hours of Ferguson Waterworks in Phoenix, AZ?
Ferguson Waterworks is open Monday through Friday from 5:00 AM to 3:00 PM and closed on Saturdays and Sundays. It closes early on December 24 and December 31, and is closed on major holidays including November 27, December 25, and January 1.
How can I contact Ferguson Waterworks for customer support or emergencies?
For customer support, you can call 888-222-1785 or email customer.support@ferguson.com during business hours Mon-Fri 8 a.m. to 8 p.m. EST. For after-hours emergency or commercial water heater service delivery, call (800) 217-9480.
Can I pay with a credit card when purchasing from Ferguson Waterworks?
Yes, Ferguson Waterworks accepts Visa, Mastercard, and American Express credit cards for purchases.
Does Ferguson Waterworks offer financing options for commercial customers?
Yes, Ferguson Waterworks offers commercial financing through GreatAmerica Financial for qualified applicants.
Where is Ferguson Waterworks located in Phoenix?
Ferguson Waterworks is located at 1324 South 3rd St, Suite 140, Phoenix, AZ 85004, United States.
What nearby businesses are close to Ferguson Waterworks that might be useful for contractors?
Nearby businesses include Ferguson Plumbing Supply, Ferguson Fire & Fabrication, R.S. Hughes Co. for industrial equipment, and Hot Shot Delivery Inc. for courier services, all providing complementary products and services for contractors.
Are there places to get plumbing supplies near Ferguson Waterworks?
Yes, Ferguson Plumbing Supply is located nearby and offers plumbing products and retail services, which can complement your visit to Ferguson Waterworks.
Which nearby delivery or logistics services can assist with shipments from Ferguson Waterworks?
Hot Shot Delivery Inc., located close to Ferguson Waterworks, provides courier and delivery services, helpful for timely shipments and logistics support.
Are there any food options or grocery stores near Ferguson Waterworks for visiting contractors and customers?
Yes, nearby grocery stores such as Fresh Select and Mexico Food Inc, as well as restaurants like Taqueria La Hacienda, offer meal and snack options for customers and contractors in the area.