Donley Service Center

Reviews

• SA

  Sylvia Alvarado

  2 days ago
  5.0
  The technician was an exceptional worker his work was done with precision and care . I was astonished with the promtness of arriving as soon as I called. I admire a man who was a Marine you must be proud of him . He brought is stern conviction of work ethics with him from all his training from boot camp.
• SM

  Susan Mueller

  Feb 19, 2026
  5.0
  Kyle did a thorough job with the AC service and gave clear information about the system. He explained the repairs needed and took time to get the job done well. I appreciated his dedication to quality work.
• NK

  Nedra King

  Feb 18, 2026
  5.0
  I own a condo and was having trouble with low water pressure, leaks and a faulty toilet. I called 2 different companies who all claimed the work I needed done was too risky. My neighbor recommended I called Donley and what great advice. There is not enough space here to explain the wonderful and professional actions of my service agent, Seth. He met with me to investigate my issues--which turned out to be faulty cartridges; he installed a bypass valve in my unit so now I do not have to alert the HOA to send a broadcasted message to other residents in my building that the water will be temporarily off for repair service. That is the best because if anyone lives in a condo and has to call their HOA for anything, it is a hassle. Now I have my own water shut off valve and I do not need to involve anyone when I need service. For those thinking, well what about the main water shut off valve that was installed during construction. Well the workers painted over it and the valve is frozen in place. But I digress, Seth was amazing. He fixed every single issue I had. Donley has a customer for life.
• RT

  ramiz toma

  Feb 13, 2026
  1.0
  I had my ac installed by donkey a/c & plumbing. When it started raining, I started getting water dripping into my ac in take vent. The paint is peeling. I had contractor come out and he believes it is due to the installation of the new ac. This never happened with my previous agent. When I called to have them look at it. Their supervisor came out who was unwilling to go on roof without charging me a visit. Which basically defeats having warranty. Anyways, after back and forth he went up and said he isn't qualified to identify issue since he isn't a roofer. Basically said, my roof is foam. And when they installed it, they don't do the same thing as if it was shingle roof. So they can't guarantee that it won't cause leak. Apparently this was in the contract. Not once was this mentioned to me during purchase or installation. My room is only 4-5 years old. So it'snt an old roof. I tried calling back to speak to the owner/manager? His name is Ibrahim. Man left so many messages. I can't get a call back. So personally I would choose different company if you are purchasing an AC since they want to have cold feet now there is something wrong during warranty period
• KQ

  Kathy Quinn

  Feb 5, 2026
  5.0
  Matthew is an excellent technician, very competent, knowledgeable, experienced, and great personality. He is my first choice to handle my a/c needs. Whether it’s routine maintenance or a more involved job, I ask for Matthew because I know he’ll get the job done, and he’ll do it right. Donley has an excellent group of technicians, you can’t go wrong with any of them, but Matthew is my first choice, Mike is my second choice.

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