Arizona Floors & More

Reviews

• JM

  J. MacQuinn

  Jun 16, 2023
  5.0
  Kind, informed, friendly and caring service with no pressure. Went looking for carpet for our new home, found drawer pulls and backsplashes to boot. No bull, just facts and a comfortable atmosphere to make your home decorating choices.
• DF

  Dan Fackrell

  Oct 18, 2020
  1.0
  We had our tile done by AZ Floors and had major problems with the installation. We had to beg Robert to fix it. They fought us every step of the way and still only fixed a fraction of the dozens of hollow-spot tiles, despite Robert’s promise to “make it right”. He personally guaranteed we would never have any cracks and offered a “lifetime warranty”. I called recently to ask them to repair a broken tile and was informed that there's no such thing as a "lifetime warranty" and was denied help. Cool thanks. I can’t speak for other customers, but our experience has been a nightmare.
• DB

  david burbey

  Jul 20, 2020
  5.0
  Saltilo is always on point!
• KB

  Kym Ber

  Apr 10, 2019
  1.0
  We went here to pick out some tile and get a quote for a backsplash installation for our kitchen. When we arrived the only people inside was a lady and her two kids who appeared to be hired to clean up the store. After ten minutes of waiting for someone to come out and help us, we walked to the back of the store to find the woman working coming from outside in the back of the building. Once the woman did come in, we explained what we were looking for and asked her if she could show us some tiles and give us a quote, Joni had no idea where the color of tiles we wanted were found, she appeared unorganized, confused and uninterested in helping us. She suggested that we email her and she would put together a quote. We emailed her all the information and she did not respond to any of our emails. This place deserves no stars, they are unorganized, unprofessional and have terrible customer service.

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