Many customers praised the professionalism, knowledge, and friendliness of the technicians, highlighting their ability to explain issues clearly and provide thorough service.
Pricing Concerns
Several reviews mentioned dissatisfaction with pricing, including feeling overcharged or receiving quotes that varied significantly from initial estimates.
Timeliness
Customers frequently noted the promptness of service, with technicians arriving on time and completing work efficiently.
Mixed Experiences
While many reviews were positive, some customers expressed frustration with unresolved issues or perceived lack of support after service was rendered.
Communication
Customers appreciated the clear communication regarding service appointments, technician arrival times, and detailed explanations of work performed.
IA
Isabel Adelman
Oct 10, 2025
1.0
We had a very disappointing experience with A1 Garage Door. They charged my mom almost $300 just to look at the problem and do a “diagnostic,” but didn’t explain anything or offer real help. We did not even receive a report listing out the issues. We later found out from another company that we were completely overcharged. If you are unfamiliar with Garage doors and their issues I would highly recommend to not call A1.
JB
Jeff Bennett
Sep 27, 2025
5.0
Extremely knowledgeable. Felt like I got great value for my money. Very professional and respectful
MH
Matthew Holopirek
Aug 13, 2025
1.0
Make sure you get multiple quotes when you are thinking about replacing your garage doors. They quoted me over 3x what two other national companies quoted for the exact same manufacturer, door style, color and 25k cycle springs. ($8k vs $27k)
AJ
Alesha Jacobsen
Aug 7, 2025
5.0
Matt took great care of us!! Quick, efficient, helpful and friendly
AJ
Alice Johnson
Jul 25, 2025
1.0
Get a business card when they come out so you know who you're dealing with also get their quote in writing. Not happy, was charged $100. more than their quote (it's the principal). In the end it was explained as a misunderstanding. I'm 86 and on a fixed income so it all matters to me. Alice
Frequently Asked Questions About A-Authentic Garage Doors
What services does A-Authentic Garage Doors provide?
A-Authentic Garage Doors is a garage door supplier that has been serving customers since 1999.
Where is A-Authentic Garage Doors located?
The business is located at 419 W Lone Cactus Dr, Phoenix, AZ 85027, USA.
What are the opening hours of A-Authentic Garage Doors?
A-Authentic Garage Doors is open daily from 8:00 AM to 6:00 PM.
How can I contact A-Authentic Garage Doors?
You can contact them by phone at +1 602-607-3806 or email service@arizonagaragedoors.com.
What payment options are accepted at A-Authentic Garage Doors?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does A-Authentic Garage Doors have an online presence on social media?
Yes, they have a Facebook page: https://www.facebook.com/575809459616703 under the name 'A-Authentic Garage Door Service Co.'.
What is the website for A-Authentic Garage Doors?
Their website is https://arizonagaragedoors.com/.
Which nearby garage door service can also assist customers in the area?
A1 Garage Door Service is a nearby garage door service that customers can consider for additional assistance.
Are there any nearby automotive service providers close to A-Authentic Garage Doors?
Yes, German Auto AZ and Dirtless Detail offer car dealership and auto detailing services nearby, which can be useful for vehicle needs while visiting the area.
What other nearby businesses might be of interest when visiting A-Authentic Garage Doors?
Nearby businesses include Sports Memorabilia World for gifts and souvenirs, and Auction of Champions for sporting goods and entertainment, which could be enjoyable before or after your garage door service visit.