Prestige Protective Coatings

Reviews

• JF

  Jim Franz

  5 days ago
  1.0
  I unfortunately bought a 5 gallon container of paint/coating for my pool cool deck from this place. I was told it's not paint but I've seen a lot of paint in my life and this stuff sure looked like and had the consistency of paint. Unfortunately it was not even close to the color chart I was told it would resemble. I had basically dipped my brush in it after I stirred it good with a long stir stick for a 5 gallon bucket. I put a brush stroke on my cool deck and could see it wasn't even close to what I wanted. I have to say that getting my home ready to sell to get out of Arizona has been an incredible challenge with some of these businesses and this one is no exception. Honestly, I'm pissed. I spent basically $152 and I'm out every cent. I took a chance and I should have known better but hind sight is 20-20. I'm just worn out with all the projects and I had hoped this product would be what I needed and it would be the color I needed and the color they told me it would be. But of course it wasn't even close. I went back to the Phoenix store on Rose Garden and the guy wouldn't do anything. He said it's just a color chart. Well I have bought paint at Dunn Edwards and Sherwin Williams and their color charts are pretty much spot on other than the exact sheen. At least very close. Prestige color charts couldn't hit the broadside of a barn with any accuracy. I know better than this... buy 5 gallons which is even more than I really needed to begin with. So my next step was to call the Mesa store where the owners are presumably. I called and talked to Lisa. She was no help and made it clear I was stuck with 5 gallons of paint/ coating. I mentioned that their color chart was way off and she said I needed to use some special stir stick which I don't have and never tried. Maybe she's right but I disagree. The color is not even close and you could stir this stuff until the end of time and it wouldn't be a medium tan. So would I ever go back to this place. Not a chance. Should you. Hell no. Run. What is the advantage of buying from this place? I see nothing. You are stuck with what you buy from them and they don't even mix paint there. You might as well buy the stuff from Amazon or someone that sells it directly. They would probably stand behind it better. This place like so many other businesses in Arizona have no business being in business and have no clue about customer service. They are in business to fill their pockets and are in business here because there are 100 million people here, that's it. Would they survive in a smaller market....not a chance. In conclusion, I bought an HC product from Sherwin Williams that I am satisfied with that I think is way better than the Prestige product. It is a much thicker product. It is cool to the touch in the direct sun and if it's not the exact color you need it to be they will tint it so it is. Prestige should take some lessons from Sherwin Williams or Dunn Edwards. Maybe they would learn something. Jim Franz
• BM

  Benjamin Murray

  Oct 30, 2025
  5.0
  The guy picked all of the epoxy out for me and sold me all of the accessories. Did this all DIY myself. It’s not perfect but 5/5 stars for helping me through and through and fast too.
• MD

  mike davis

  Jul 2, 2025
  5.0
  Prestige is the best coatings company in Arizona! Quality products combined with excellent technician support and customer service is unmatched! Good job! 👏👏👏
• KF

  Katie Feist

  Jun 30, 2025
  1.0
  DO NOT use this company. I’m very disappointed with our experience at Prestige Protective Coatings. We were sold the wrong products, and when my husband went to the store to return or exchange them, the situation was handled incredibly poorly. Rather than resolving the issue professionally, the owner became aggressive, physically pushed my husband out of the store, and even called the police on him — all over a simple product return. This is completely unacceptable behavior, especially from a business owner. We expected honesty and good customer service, and instead were met with hostility and unprofessional conduct. I would strongly caution others before doing business here
• TD

  Tonya Davis

  Jun 27, 2025
  5.0
  Prestige Protective Coatings has been instrumental in the success of our company. They provide excellent customer service and support to us. All of this on top of offering amazing products that they stand behind. Thank you!

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