Arizona's Dukes of Air & Plumbing

Reviews

• FI

  Frank White IX

  1 day ago
  4.0
  Kody and his team did a good job, clean install as I would expect. They were professional and courteous, even asked twice for me to come look at something before they did it. Only reason I am not giving 5 stars is because I found several pieces of sharp metal (from trimming something) and a couple sheet metal screws in my garage and driveway where they were working. Luckily none of those things found our tires. Overall satisfied with the work.
• SW

  Sherry Witte

  3 days ago
  5.0
  In 2021 Suretemp installed a new AC/furnace for me. In 2022 Suretemp was acquired by Homeserve which had also acquired Dukes of Air. In 2026, I had a tech from another Co. come out to do insulation, they pointed out some faults with the 2021 install. I contacted Dukes of Air they honored my warranty with Suretemp and had a technician come out and do all the repair work. All the problems were resolved and I highly recommend Michael Newpower, the tech who did the work for me. Very cordial, answered all my questions, documented his work, and showed me the pictures. Very pleased. 😊
• JS

  Jay Stevens

  3 days ago
  5.0
  We've been using Dukes of Air for quite a few years. We've had repairs performed on old units, purchased new units and done maintenance. Everybody is incredible from the person who answers the phone to the techs who come to our house. Ricky was here today and as always, was professional and thorough in explaining everything he did and how our units are operating. It's so nice to know that a company will always operate this way since everybody reading this knows it doesn't happen as often as it should. From a fellow service business owner, well done everybody!
• NA

  Noah Anderson

  4 days ago
  5.0
  The technician Justin did an excellent job. He was polite, respectful and very thorough. He was able to quickly diagnose an ongoing issue with my HVAC that two other companies had charged me hundreds of dollars only to come up empty handed. I feel like I was given reasonable options for repairs/replacements and not upsold. I would highly recommend Duke’s of Air and will continue to use them.
• CW

  C W

  Feb 8, 2026
  1.0
  I had a top-of-the-line AC system installed at my house by SureTemp in 2024, which was acquired by Dukes of Air. In 2025, the poor installation was identified as the root cause of a leak, resulting in over $50k in damages and a year of hassle with deconstruction and reconstruction of half of my house, insurance claims and lawyers. Both the flood mitigation company and my home insurance company independently identified missed steps in installation as the cause of the leak. My claim went through insurance, leaving a $5k difference between what I paid and what insurance paid. Patrick, with Dukes of Air, initially acknowledged the issue, but then responded stating they were not liable and would not cover the outstanding amount. Likewise, they refused to respond to my lawyer’s attempts to contact them. The last thing you want is a AC company who does not stand behind their installations.