Business Details
About
HVAC Contractor
True North Air Conditioning provides air conditioning repairs, air conditioning installations and replacements, mini-splits, heat pumps, and heating repairs to the East Valley, AZ area.
Location
True North Air Conditioning
511 W Guadalupe Rd, Suite 7, Gilbert, AZ
85233, United States
Hours
Reviews
5.0
540 reviews
5 stars
531
4 stars4
3 stars1
2 stars0
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Technicians are consistently described as friendly, professional, and knowledgeable, providing excellent customer service.
Quick Response
Customers appreciate the prompt response times, often receiving service within hours of their call.
Professionalism
Technicians demonstrate a high level of professionalism, explaining issues clearly and providing thorough service.
Value for Money
Many reviews highlight fair pricing and competitive quotes, with customers feeling they received good value for the services provided.
Reliability
True North is frequently recommended for their reliability and commitment to resolving issues, with many customers expressing loyalty for future services.
- LALynde Anderson5 days ago5.0Nothing but pleased again with True North Air Conditioning! Regular maintenance done today at both my home and a rental property. Jacob is knowledgeable, professional, and personable. He took the time to explain everything and was considerate of my time. 10/10!
- SAShirl Aube6 days ago5.0Micah was awesome from calling me to let us know he’s coming early to working with my husband who was going to be on the phone when he got there. He did a great job and is very conscientious!!
- JHJay HepnerNov 9, 20255.0So many HVAC places to choose from in the Valley, sometimes it feels like you're rolling the dice. SO very glad I landed on this one. The customer service is fantastic, and their expert staff know exactly what they're doing. I needed a new unit prior to the 2025 summer months, and they came out to do an estimate and recommendation. The price was great, and the new Bosch system that they put in has worked perfectly. The variable speed has saved me hundreds, just through one summer alone. They took care of everything - through the appointment process, installation, clean up, follow through, and even the rebates. Complimentary check ups, as well! And to tack on...I had a scare when the AC was to be turned on in April, it was blowing hot air. They sent a tech out the next morning (shout out to Jacob!!) and it was determined that I had set the thermostat to an incorrect setting. Didn't charge me for my mess-up, and they were absolutely fantastic about it. Bottom line - EXCELLENT customer service, highly skilled (and very polite) technicians, and great follow ups. I highly recommend this shop to anybody!
- DBDoug B.Nov 4, 20255.0Micah came out same day - within hours - to diagnose the reason behind my thermostat not having power. He suspected the issue was in the attic and it was. A quick reset of the overflow valve and a system flush and all was working again. It wasn’t the middle of summer but it’s nice to have everything working so quickly. Now I know to get it flushed yearly. It was pretty gross.
- KCKacie CannonOct 23, 20255.0I am so happy I chose this company to replace my AC unit! Everyone was incredibly communicative from the start and very professional and knowledgeable. They were very thorough and had a supervisor double checking the work that needed to be done and he stopped by during the installation as well. Axl was very helpful in providing and updating the estimate and was always easy to reach. The scheduling process was prompt and the scheduler was very friendly and familiar with the project, and the installers were very professional, informative, and thorough as well. The Trane unit they provided stands out among all of my neighbors and looks very impressive on the roof. The company moved the location of the unit to improve the airflow in the home and we've noticed a tremendous difference! I strongly recommend this company and the Trane unit - it is a powerhouse! This company also had the lowest price with the most included among the companies that provided estimates. They are honest, ethical, and excellent at providing quick and efficient installation and customer service. I can't recommend them enough!
Frequently Asked Questions About True North Air Conditioning
Do you offer emergency HVAC Services?
True North Air Conditioning knows that HVAC problems can occur without warning, especially during extreme weather. That’s why we prioritize emergency calls and act quickly to restore your comfort. If you’re dealing with a heating or cooling emergency, reach out to True North Air Conditioning for prompt and dependable service. We take pride in being the top AC repair company in Gilbert, AZ.
Are you licensed and insured?
True North Air Conditioning operates with full licensing and insurance coverage. This ensures that your property is protected during our service visits. Our technicians are extensively trained and comply with industry regulations to guarantee the quality and safety of our work. You can rely on our professional expertise for all your HVAC requirements. For licensed and insured HVAC services, please contact True North Air Conditioning.
What HVAC services do you offer?
True North Air Conditioning provides comprehensive HVAC services to address all aspects of heating, cooling, and indoor air quality. Our expertise encompasses installation, repair, maintenance, and replacement of furnaces, air conditioners, heat pumps, and ductwork systems. We are equipped to handle both routine upkeep and urgent repairs. To arrange any HVAC service, please reach out to True North Air Conditioning.
Do you offer free estimates?
True North Air Conditioning provides complimentary estimates for new system installations and major repair work. Our process involves a thorough assessment of your HVAC requirements, followed by recommendations tailored to your property. We offer clear, no-obligation cost estimates, prioritizing fair pricing and client satisfaction. To receive your free estimate, please contact True North Air Conditioning.
How can I book an appointment with True North Air Conditioning?
Scheduling an appointment with True North Air Conditioning is straightforward. You may contact us via phone or submit a request through our online form. Our customer service team will arrange a suitable time for addressing your HVAC needs, whether for installation, maintenance, or repairs. To set up your appointment, please contact True North Air Conditioning.
Is True North Air Conditioning licensed and insured?
Yes, True North Air Conditioning operates with full licensing and insurance to ensure quality and safety during service.
What HVAC services are offered by True North Air Conditioning?
They provide installation, repair, maintenance, and replacement of furnaces, air conditioners, heat pumps, mini-splits, and ductwork systems.
Does True North Air Conditioning offer free estimates?
Yes, they provide complimentary, no-obligation estimates for new installations and major repairs after assessing your HVAC needs.
How can I book an appointment with True North Air Conditioning?
You can schedule an appointment by calling their main phone number or submitting a request via their online contact form.
What are the business hours for True North Air Conditioning?
They are open daily from 7 AM to 7 PM to accommodate your HVAC service needs.
What payment methods does True North Air Conditioning accept?
They accept American Express, Cash, Check, Discover, Financing, Mastercard, PayPal, Visa, and Zelle.
Where is True North Air Conditioning located?
Their office is located at 511 W Guadalupe Rd, Suite 7, Gilbert, AZ 85233, USA.
Which cities does True North Air Conditioning serve?
They provide HVAC services in Chandler, Mesa, Gilbert, Queen Creek, San Tan Valley, Ahwatukee, Gold Canyon, and Phoenix, AZ.
Are there nearby businesses that complement True North Air Conditioning's services?
Yes, nearby businesses such as Mr. Handyman of Mesa, Tempe and Gilbert (contractor services), Nelson Glass (window installation), and Gilbert Air (plumbing and HVAC services) can complement your home improvement and HVAC needs.
What local attractions can I visit near True North Air Conditioning?
Nearby cultural and recreational spots include Limelight Youth Theatre and Studio 3 Performing Arts Academy for arts and entertainment, as well as UTV Offroad and Hitters Performance gym for sports and recreation.