Business Details
About
HVAC Contractor
True North Air Conditioning provides air conditioning repairs, air conditioning installations and replacements, mini-splits, heat pumps, and heating repairs to the East Valley, AZ area.
Location
True North Air Conditioning
511 W Guadalupe Rd, Suite 7, Gilbert, AZ
85233, United States
Hours
Reviews
5.0
564 reviews
5 stars
554
4 stars5
3 stars1
2 stars0
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the integrity, professionalism, and responsiveness of the technicians, highlighting their willingness to explain issues and solutions clearly.
Technical Expertise
Technicians were frequently noted for their knowledge and ability to diagnose and fix problems efficiently, often exceeding customer expectations.
Communication
The business received positive feedback for its excellent communication, including timely updates and clear explanations of services and pricing.
Reliability
Many reviews emphasized the company's reliability, with quick response times and consistent service quality across multiple visits.
Value for Money
Customers appreciated the fair pricing and transparency, often noting that the company provided honest assessments without pressure to upsell.
- MLMarko LipovicDec 26, 20255.0Axel and True North Air Conditioning are fantastic to work with. I'm very impressed with their integrity and customer service. Axel performed a service call on Christmas eve. Finish the job the day after Christmas under warranty for work related to a repair done last May. Changed a capacitor, that I would have been happy to pay for even though it was not the main problem. Very few if any companies would have performed these repairs completely under warranty. I will continue to use True North both form my home and business. Great company and technician!
- TLTim LeRoyDec 23, 20255.0Jacob with True North is always a pleasure to work with. He is very knowledgeable, professional and communicates his findings. I highly recommend True North for any HVAC needs.
- LMLetty MagallanesDec 16, 20255.0I’m finally writing this review after I’ve had their services for over a year I selected this company based on prior reviews, and I was not disappointed. I was actually very impressed that everything I read was true plus more. The kindness and transparency with any interactions I’ve had with this company go unmatched. Their honesty and commitment to customer service is top-notch. Trevor has been nothing short of amazing. Taking the time to explain what’s being done and why is appreciated. He’s not here just to make a buck but instead gaining that trust and customer loyalty. I recommend these services to anyone looking for some genuine honest people.
- CCCam CDec 10, 20255.0Every time I’ve worked with True North Air Conditioning I've had an excellent experience. They are always communicative about when they will be arriving and their technicians are knowledgeable, professional, and always take the time to explain what’s going on in a way that’s easy to understand. You can tell they genuinely care about their clients and take pride in doing things the right way. It’s rare to find a company that’s this consistent and dependable. Highly recommend True North Air Conditioning to anyone looking for quality service and real peace of mind!
- MSMario SantilliDec 9, 20255.0True North Air is a great company for your HVAC needs. From the moment you call to make an appointment to the minute the technician leaves your house, they’re top-notch all the way around. Jacob was our technician and did an excellent job quickly fixing our issue. Also important is the accurate pricing. It’s refreshing to see an honest company doing things the right way when there are many companies out there trying to gouge their clients. I recommend True North for their great customer service, knowledgeable technicians and fair pricing.
Frequently Asked Questions About True North Air Conditioning
Do you offer emergency HVAC Services?
True North Air Conditioning knows that HVAC problems can occur without warning, especially during extreme weather. That’s why we prioritize emergency calls and act quickly to restore your comfort. If you’re dealing with a heating or cooling emergency, reach out to True North Air Conditioning for prompt and dependable service. We take pride in being the top AC repair company in Gilbert, AZ.
Are you licensed and insured?
True North Air Conditioning operates with full licensing and insurance coverage. This ensures that your property is protected during our service visits. Our technicians are extensively trained and comply with industry regulations to guarantee the quality and safety of our work. You can rely on our professional expertise for all your HVAC requirements. For licensed and insured HVAC services, please contact True North Air Conditioning.
What HVAC services do you offer?
True North Air Conditioning provides comprehensive HVAC services to address all aspects of heating, cooling, and indoor air quality. Our expertise encompasses installation, repair, maintenance, and replacement of furnaces, air conditioners, heat pumps, and ductwork systems. We are equipped to handle both routine upkeep and urgent repairs. To arrange any HVAC service, please reach out to True North Air Conditioning.
Do you offer free estimates?
True North Air Conditioning provides complimentary estimates for new system installations and major repair work. Our process involves a thorough assessment of your HVAC requirements, followed by recommendations tailored to your property. We offer clear, no-obligation cost estimates, prioritizing fair pricing and client satisfaction. To receive your free estimate, please contact True North Air Conditioning.
How can I book an appointment with True North Air Conditioning?
Scheduling an appointment with True North Air Conditioning is straightforward. You may contact us via phone or submit a request through our online form. Our customer service team will arrange a suitable time for addressing your HVAC needs, whether for installation, maintenance, or repairs. To set up your appointment, please contact True North Air Conditioning.
Is True North Air Conditioning licensed and insured?
Yes, True North Air Conditioning operates with full licensing and insurance to ensure quality and safety during service.
What HVAC services are offered by True North Air Conditioning?
They provide installation, repair, maintenance, and replacement of furnaces, air conditioners, heat pumps, mini-splits, and ductwork systems.
Does True North Air Conditioning offer free estimates?
Yes, they provide complimentary, no-obligation estimates for new installations and major repairs after assessing your HVAC needs.
How can I book an appointment with True North Air Conditioning?
You can schedule an appointment by calling their main phone number or submitting a request via their online contact form.
What are the business hours for True North Air Conditioning?
They are open daily from 7 AM to 7 PM to accommodate your HVAC service needs.
What payment methods does True North Air Conditioning accept?
They accept American Express, Cash, Check, Discover, Financing, Mastercard, PayPal, Visa, and Zelle.
Where is True North Air Conditioning located?
Their office is located at 511 W Guadalupe Rd, Suite 7, Gilbert, AZ 85233, USA.
Which cities does True North Air Conditioning serve?
They provide HVAC services in Chandler, Mesa, Gilbert, Queen Creek, San Tan Valley, Ahwatukee, Gold Canyon, and Phoenix, AZ.
Are there nearby businesses that complement True North Air Conditioning's services?
Yes, nearby businesses such as Mr. Handyman of Mesa, Tempe and Gilbert (contractor services), Nelson Glass (window installation), and Gilbert Air (plumbing and HVAC services) can complement your home improvement and HVAC needs.
What local attractions can I visit near True North Air Conditioning?
Nearby cultural and recreational spots include Limelight Youth Theatre and Studio 3 Performing Arts Academy for arts and entertainment, as well as UTV Offroad and Hitters Performance gym for sports and recreation.